Stay was great! Loved the bouncy castle for the kids, great park onsite. Bathrooms were clean, staff was lovely. No beach onsite, my mistake I guess I didn't read well enough. Because we are not from Michigan we had to pay a fee to enter the state park and access the lake.
May 26, 2015
Things were great except we rented a yurt we were put in the wrong one without being asked an had to wait for ours to be cleaned an after a long drive there I was not happy about that an after paying 426.00 to stay I thought it would all be done
CAMPGROUND RESPONSE / COMMENTS:
We moved them into another one and gave them a choice of which one because of a small issue. They chose the original, we moved them back ASAP. very sorry it took so long. We thought we were helping.
Oct 22, 2014
Campground was okay but service was terrible. Showers weren't very clean.
Oct 06, 2014
We stayed in a yurt. It was a fun experience and a special treat, prices are too high for regular stays. The campground looked very well cared for. We would visit this park again. Our only problem was staying in 40 degree weather and the yurt's propane heater kept going out. Camp attendant was very helpful getting it going but finally ended up with an electric heater to "keep the chill off".
Sep 15, 2014
We stayed in Yurt, it was very clean and fun. But it is using propane gas for heating, so you need to check gas is filled as it will be disaster if no gas in midnight. Camp site is very quiet and peaceful. Actually, I was worried about this KOA as I saw some negative reviews. But we had great time. There are not many KOA staffs unlike other KOAs, but not much things to get their help.I recommend
Sep 11, 2014
Friendly staff, made my stay very accommodating.
Sep 05, 2014
Yurt had plumbing issue and smelled like a sewer, very little hot water , and hardly any FREE activities for ten children to do
Sep 04, 2014
We stayed in a yurt that had plumbing problems with the kitchen sink. Our daughters family's yurt had a strong sewage smell due to plumbing problems in bathroom. We had 6 children with us over Labor Day week-end & many events were cancelled due to the rain. Manager in office did reschedule 2 events, which was much appreciated. Lots of "additional fees" made it an expensive week-end...
Aug 28, 2014
The staff was not knowledgeable on how to use the computer system at the KOA. I was charged for 3 kids when we had 2 with us. I was promised a credit that I did not receive. Disappointed Camper
Aug 17, 2014
What a nice campground. Pleasant place to stay the weekend.
Aug 12, 2014
This was a family camping outing including 9 people to go kayaking in a local river. The camp ground was clean, quiet, and well kept. The granite counter tops in the bathroom was a nice surprise. The flow in the shower could be improved. The movie at night was a nice touch for the kids.
Aug 12, 2014
Aug 11, 2014
There was pet feces in our campsite and human feces on the floor in the bathroom. Sorry, but we really did not have a pleasant stay. We did not have a pet.
Jul 28, 2014
Jul 02, 2014
May 28, 2014
showers near our campsite didn't have hot water. Clean campsite, a lot of activities for younger kids, my 12 y/o son was a little bored.
May 18, 2014
Nice place. We've stayed here before. We were not informed that the cable was out during our stay and would be for quite a while. We paid for premium lodging and that was what we expected. Not having TV did not completely ruin our stay, we were there to camp and see the area. However, we felt it was extremely unprofessional not to mention this situation until we arrived. We will not be back.
Sep 23, 2013
Thank you so much for accommodating our family.I can't say enough about your staff being so helpful after our change in plans with our stay. The yurt we stayed in was very clean and comfortable. Our children thought is was very cool. Thanks again The Manteuffels....
Sep 23, 2013
Even though it was a cold and wet weekend, the staff was very welcoming and went that extra mile just to make our stay even more enjoyable.
Sep 20, 2013
Sep 18, 2013
Sep 03, 2013
Aug 23, 2013
The yurt seemed overpriced for what we got. We thought there should have been a few things provided like paper towel dish soap. Disappointed that there were no activities during the week.we got sand fleas from around fire pit. but the people running it were great.
Aug 22, 2013
Had another wonderful camping adventure at the Higgins Lake KOA
Aug 19, 2013
Aug 13, 2013
Everyone was super nice and I can't believe how nicely kept everything was. Had a great time!!
Aug 07, 2013
We stayed in a yurt, and it was an awesome birthday present getaway for me. I didn't visit the restrooms, etc., in the park, so can't comment on that. The staff was very personable. I will definitely recommend it to family and friends.
Jul 29, 2013
It started to rain and our tent was leaking so I went to the store to purchase a tarp but they were sold out. One of the young staffers working offered to go dig in the supply shed to find a campground rent for us to borrow. Their hospitality saved our trip! WE WILL BE BACK.
Jul 23, 2013
Nice and clean Everyone was very nice Would definitely come back
Jul 22, 2013
Jul 22, 2013
Stayed for two nights. Staff was very friendly and helpful. Grounds were well maintained and clean.
Jul 19, 2013
Jul 15, 2013
You even provided us with perfect weather.
Jul 09, 2013
During the day it was great at night it was horrible. Very loud!!! People up playing loud music, kids running around or just adults yelling until 3am most nights.
May 28, 2013
This is my 2nd time staying at a KOA. The 1st one was excellent and had several free things for the kids to do (pool, hayrides, etc). This one did not -i'd rate it average.
May 28, 2013
May 15, 2013
Even tho the weather was unseasonably cold and snowy, the Sail Haven Yurt was warm & dry; and the staff were on the spot with the pancake breakfast, and crafts for kids to make for Mother's Day.
May 13, 2013
Our propane for our yurt ran out late Saturday night/early Sunday morning. By 5:30 am, the temp inside was 40 degrees. I emailed in advance to make sure they kept the tank full because it was forecasted to be cold. They did make sure the heat was fueled and working when I arrived, but didn't ensure that we would not run out. We quickly packed up and left. We won't be back.
Oct 04, 2012
Even though we arrived late and left early the next morning, our stay was very peaceful. Woke up early to the sound of an owl. Thank you for the great customer service during the reservation process via telephone. I appreciate the hospitality and the map left for us upon our late arrival.
Sep 12, 2012
Sep 04, 2012
Enjoyed our stay. Helpful, friendly staff. Nice store. Fun stuff for kids. Bathroom by store was clean and dry(big plus). High-efficiency shower heads stung when showering; please replace with efficient heads that will not hurt, but can rinse hair). My husband loved the showers on campground; I didn't like the constant wet floor (I know that this is hard to manage). Overall, exceeded expectations.
Sep 04, 2012
We had a wonderful time!! Very clean, friendly & fun! See ya soon!!!
Aug 20, 2012
Aug 14, 2012
Aug 12, 2012
Aug 06, 2012
We stayed in the Fishermans Yurt. It was very cool the shower was the best. The beds were like sleeping on wooden boards and the sheets were sandy like they had not been washed. We slept on top of our own blankets and I slept on couch and did not pull out bed it was to scary. But honestly the rest of it was perfect. Breakfast was also very nice.
Aug 05, 2012
The yurt was very interesting and everything was in very good condition. The campground was in excellent condition and obviously very well cared for.
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