Hayward KOA

Open May 6 - October 9

Reserve: 800-562-7631

Info: 715-634-2331

Email

11544 North US Highway 63

Hayward, WI 54843

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Cabin Reviews

Sep 22, 2016
Sep 22, 2016
Great people. Got called back home and they actually gave us a credit for when we stay with them next year. We were there for the bike race and they fed everyone there a delicious spaghetti dinner on Friday evening. It was so nice after traveling 6 hours to be able to just stay in, eat and then rest for the race. Thanks again. You are the greatest. See you in August and September. Ken & Becky
Sep 19, 2016
We've been coming to this Kampground for years, and it is consistently excellent. The staff is very friendly, patient, and helpful. I have a special needs son that they remember by name each time we come, which is very sweet and kind. I recommend this Kampground to people all year long, and rave about the staff when I do. Thanks for another GREAT stay!

CAMPGROUND RESPONSE / COMMENTS:

Awesome.... we like to get to know our guest and appreciate your continued trust and business. Have a great Winter!
Sep 19, 2016
The stay was good.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming...
Sep 17, 2016
Clean. Lots of fun activities for kids available at extra cost. HUGE playground. Uninformed where blow up mattress for pull out couch was, made for one uncomfortable night. No Staff available after 7 pm.

CAMPGROUND RESPONSE / COMMENTS:

We have a 24/7 number posted at the office for any issues in the park.... We placed notes in all cabins that the mattress is in the drawer of the couch but it must have went missing... sorry for the situation....
Sep 10, 2016
We have been coming here for several years. Brought some friends who have never been there and all of us are reserving a week next year - we had a GREAT time!

CAMPGROUND RESPONSE / COMMENTS:

So many of our guest repeat throughout the season... Thanks for coming and thanks for your continued trust!
Sep 08, 2016
Very good place to spend time with kids and grandkids. Need more lodges as they fill up so fast.

CAMPGROUND RESPONSE / COMMENTS:

We agree and are always looking for lodges to purchase.... we are limited on the amount we can have by the county though.... We appreciate your spending time with us this summer.
Sep 07, 2016
Sep 07, 2016
4th year at KOA for labor day weekend. Had a great time! So much for our grandkids to do for all ages. Love the costume contest and Halloween trick or treating! Camping is so relaxing and ending each evening with time around the campfire is the best! Thanks Hayward KOA!

CAMPGROUND RESPONSE / COMMENTS:

Your welcome and thanks for helping make the weekend a blast. Everyone seemed to have such a wonderful time.
Sep 07, 2016
We always enjoy our stay here with the kids. Plenty of things to keep them occupied and happy.

CAMPGROUND RESPONSE / COMMENTS:

Our actitvity staff was awesome this year and really worked hard to ensure you and your group had a fun filled time while visiting. All of next years activities are posted on our web site so make your reservations soon. Thanks for coming.
Sep 07, 2016
We had a great weekend. The staff was incredibly helpful and courteous. We will definitely be coming back!!

CAMPGROUND RESPONSE / COMMENTS:

We apreciate your continued business. All of our weekly themed activities are posted on our web-site and reservations are coming in fast so we trust you've got you spot reserved and everyone is looking forward to your next visit to the Hayward KOA. Thanks for coming!
Sep 07, 2016
Great friendly staff! Very clean! This is a kids paradise! We LOVE this place! See you next year!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming and for your comments. Have a great Winter.
Sep 02, 2016
This summer 2016 we stayed three different weekends in the deluxe cabins. We want to help out by reminding the cleaning staff to please do a better job looking for items left by other guests. Look around and under. We found two open bags of chips on the side of the fridge and dirty clothing under the bed. This happened on two seperate occasions. I did meet with staff on the first experience.

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for this info... We passed it along to the lead and are consistantly looking for improvments in service. Thanks for you continued business.
Sep 02, 2016
great

CAMPGROUND RESPONSE / COMMENTS:

Thanks you.
Sep 01, 2016
Sep 01, 2016
Amazing time as always! The only thing that I was upset about was that I had to pay more than what I was quoted on the phone and the girl at check-in wasn't helpful about it, nor seemed to care. Other than that,great time!

CAMPGROUND RESPONSE / COMMENTS:

We're glad you all had a great time. At all times of the day we have managers or dept. leads on site, if there is ever an issue... please ask to speak to another individual and we'll be happy to listen...
Sep 01, 2016
It was raining the entire weekend so we didn't do much on the campground beyond staying in our cabins and going into town. We brought our babies who didn't sleep very well so we purchased a lot of coffee although we were disappointed by the quality of coffee. I suggest caribou. Beyond that the staff were friendly and helpful, the campground was clean and beautiful among all the pine trees. :)

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments and suggestions.
Sep 01, 2016
It was wonderful!! We would gladly come back again.

CAMPGROUND RESPONSE / COMMENTS:

We'll be thrilled to have you back again. Check out our web-site for next years weekly themed activities. Thanks for coming.
Aug 30, 2016
We thought everything was wonderful except for the fact that there was no crafts or shows for the kids during the week! things shouldn't just be on the weekends when people pay the same amount the same thongs should be all week for kids. disappointed in that part.
Aug 29, 2016
Nice clean facility. Feel like they nickel and dime you on everything jump pillow, water slide, tubing, bikes, and fire wood. $5.50 for five little pieces of firewood. Really!!
Aug 29, 2016
All but two of your staff were extremely rude to our group. The staff talked down and treated us as if we were inferior. We witnessed staff being passive aggressive to other guests children, when asking the children not to ride their bikes. All in all our KOA experience was neither fun or relaxing. We will not be staying at this KOA ever again and will deter any of our friends from staying.

CAMPGROUND RESPONSE / COMMENTS:

From reading the over 1000 other guest reviews of our park, I thinks you must have stayed somewhere else. None of what your stated occurs here which is attested to by all of the other reviews. If you were here, we're so sorry you didn't have a good time. Making great memories is what we're all about
Aug 29, 2016
Had the best time as always! Can't wait to go back.

CAMPGROUND RESPONSE / COMMENTS:

Sweet. Hurry back. The Fall is always a nice quiet time and beautiful in the Northwoods.
Aug 29, 2016
Very nice and helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

Awesome. Thanks for coming!
Aug 28, 2016
we liked that the bathrooms and shower rooms were really clean. We felt well cared for.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for noticing. We care about our guest, your comfort and fun and glad you found both.
Aug 27, 2016
The deluxe cabin had an ant problem. The floor has some issues. The staff is very courteous qnd friendly.

CAMPGROUND RESPONSE / COMMENTS:

Sorry about the ants, with all the rain this year they're looking for somewhere dry. The floor issue we passed along to the house keeping lead and we're glad you found a helpful, friendly staff. If there are ever any issues please let the office know while your here and we'll fix the problem. Thanks
Aug 27, 2016
Our stay at Hayward KOA was both adventurous and relaxing. We canoed the Namekagon River with our teenagers. KOA provided canes and all equipment plus took us to the river and brought us back. We appreciated the help of the friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Tubing and canoeing if very popular and we're glad to assist in making your stay KOA great! Whole family fun is what we're about!
Aug 26, 2016
Very impressed with the cleanliness of the grounds and our cabin!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much. We appreciate your words.
Aug 26, 2016
Very well run KOA campground in Hayward WI. Very kid friendly!

CAMPGROUND RESPONSE / COMMENTS:

Awesome. Thanks!
Aug 24, 2016
Staff was extremely friendly, our cabin was clean and well kept. I will be staying again!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your business and your continued trust. Thanks for spending part of your vacation with us.
Aug 23, 2016
Had a great time at the Hayward KOA. The weather didn't cooperate but we made the best of it. Will be back next year and do it again.

CAMPGROUND RESPONSE / COMMENTS:

We'll look for your return. Thanks for coming!
Aug 22, 2016
Aug 22, 2016
We loved staying at this campground. We were very impressed by the cleanliness and the numerous activities for the kids. Even in the rain, we still had a great time. Thank you!!

CAMPGROUND RESPONSE / COMMENTS:

Rain is an understatement! but still fun, fun! We gave out 400 free hot dog meals for the Guest Appreciation Day.... all thru the rain but enjoyable for everyone!
Aug 22, 2016
Other then the floor of my cabin being disgusting when I checked in and the weather being rainy. We had an amazing time and will be back next summer. Everyone was very helpful and nice. We had clean bathrooms and showers.

CAMPGROUND RESPONSE / COMMENTS:

Glad you had a good time even with all the rain.... sorry to hear about the florr??? If there is ever any issues we're here 24/7. Thanks.
Aug 22, 2016
Even with a rainy weekend, it was great! Amazing staff that offered to grab a ramp for our cabin (250), and same woman help me push my husband through the gravel to get to the pavilion for our delicious breakfast. Only thing that would be helpful is to add a companion bathroom. Stalls are too small for wheelchair transfer, and I couldn't have gone into a men's room to help. Thanks!

CAMPGROUND RESPONSE / COMMENTS:

Very good thoughts. Thanks for your comments.
Aug 22, 2016
It was great and very accommodating for us and the staff went above and beyond for us. We are coming back next month. Thanks!!!!

CAMPGROUND RESPONSE / COMMENTS:

Awesome.... Can't wait to have you back! Thanks.
Aug 21, 2016
My family and I have been coming here for over 15 years. I was disappointed with our cabin. There was an issue with the pull out mattress. It was too big for the couch. It made for miserable sleeping. No one seemed to care when I told them about the situation. The cabin was too small for 6.

CAMPGROUND RESPONSE / COMMENTS:

We are here 24/7 if there is ever an issue which is why when you had a problem with the mattress the maintenance crew brought you a brand new one. Please always let us know how we can help to make your stay great! Thanks for coming.
Aug 20, 2016
Love Hayward KOA! We have been there for several visits. People there are always friendly.

CAMPGROUND RESPONSE / COMMENTS:

Great. We gave out 400 free hot dog meals during the recent Guest Appreciation Day. We thank you all for coming and look for your soon return.
Aug 20, 2016
We had a great time. Our complaint was the price for the tiny bit of fire wood; total rip off. Can also get pricey for the kids to do all the extra activities

CAMPGROUND RESPONSE / COMMENTS:

Our firewood has had some issues this year which has been taken care of. We have a very limited supply of wood dealers locally and that causes an issue here. All of our wood is hardwood and not fast burning but we had to have a talk with the dealer to improve services to us for our guest sake. Thank
Aug 19, 2016
Kids had a great time as did the grown ups. Only negatives were the firewood was wet that we ordered from the office and didn't burn well and one day they dragged the dirt roads throughout the campground which made it extremely dusty and it only made the roads worse for walking and biking. It pulled up all the rocks that were already packed down in the road.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts. We're glad you had fun all but the dust.... I passed this comment along to our maintenance lead.
Aug 18, 2016
The only dislike was the unclean bathroom.

CAMPGROUND RESPONSE / COMMENTS:

We power wash the shower houses every week and clean once an hour/ every 15 minutes during busy usages.... If there is ever an issue, Please let the office know. Thanks for your thoughts.
Aug 18, 2016
I am only giving this koa a 3 star on the fact that the handled a situation very poorly and unprofessional. The staff should have in place a handbook on how to handle incidents with their guests so they do not take situations personal and can remain professional. Otherwise loved my stay here!

CAMPGROUND RESPONSE / COMMENTS:

Sorry to hear there was an issue but unfortunantely I can't fix this situation not knowing what the actual problem was.... We always wish our guest to enjoy there stay problem free so as always if there are any issues please see the office and ask for a lead or manager.... We'll be happy to assist.
Aug 18, 2016
Very clean and super relaxing. Everyone was so friendly and eager to help out if needed

CAMPGROUND RESPONSE / COMMENTS:

Very good. Thanks.
Aug 17, 2016
too many camp sites for the land available. No grass, all sand and dirt.
Aug 17, 2016
We've been coming to this KOA for years. It's a great time, but they do nickel and dime you to death. I always warn people of that if they're thinking of going. The jumping pillow should be free for all people who pay to stay there. At the very least, include one day pass for each kid who's staying for a weekend. Same with the waterslide.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts. We're always looking for ways to cut our cost and will continue to do so. We're glad you had fun while here. Thanks for your continued business.
Aug 17, 2016
Had a great stay! The cabin was very clean and staff was very friendly! We stayed in cabin KL2, the queen bed was very loud. Other then that-everything was great!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts.... we'll have the maintenance staff check out the loud bed.
Aug 17, 2016
We've been coming here since 1994 and love it. Now we can share it with our kids. They had a blast. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

Great! Come see us again.... Labor Day weekend is coming fast and it's Halloween... free haunted house, trick/treating/ costume contest, site decor contest... activities, games, themed DJ dance, outdoor movies... Come join the fun!
Aug 17, 2016
The ONLY downside on this stay was the bathroom and showers needed some extra help. Ran out of paper a couple of times and I know the showers were not cleaned well. For 2 days there was a Q-tip left in a shower. Otherwise, our stay was wonderful! Love the staff!

CAMPGROUND RESPONSE / COMMENTS:

Wow.... that won't work... the house keeping lead has been notified. If there is ever ANY problems during your stay.... PLEASE let the office know asap. We can't fix what we don't know. WE"RE HERE FOR YOU AND WANT YOUR STAY HAYWARD KOA GREAT!!
Aug 16, 2016
We are going to do it every year. We had a great time. Thank you!

CAMPGROUND RESPONSE / COMMENTS:

Awesome. Thanks for coming.
Aug 15, 2016
Great stay as usual. I don't give 5 stars because I feel quiet hours are too early and a group of adults sitting around a campfire talking should not be scolded like children.

CAMPGROUND RESPONSE / COMMENTS:

Wow, our quiet hour is 11 PM!?? We have so many families with children that any later is out of line. We want all of our guest to enjoy their stay but the 11 PM hour is time to lower it down and allow others to enjoy the quiet night under the pines.
Aug 14, 2016
Very nice facilities. Everything was clean and in good repair. The kids enjoyed the pool, water slide ,bouncing pillow, and mini golf. 2 bedroom cabin was very nice. All of the staff were friendly and helpful. Grandpa got to take his grandson on his first canoe trip.

CAMPGROUND RESPONSE / COMMENTS:

SWEET! Great times, great menories at the Hayward KOA. Thanks for allowing us the opportunity to provide you and your family with a fun, clean, safe camping experience.
 

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