Hayward KOA

11544 North US Highway 63

Hayward, WI 54843

Reserve: 800-562-7631

Info: 715-634-2331

Camper Rating
4.5 out of 5
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Cabin Reviews

Sep 01, 2015
We had a great time, the grandkids loved the "pirate ship" park as well as the waterslide, pool and bounce bubble. The hayride was a big hit as well. The park was very well kept, everything clean and in tip top shape. If I have to complain about something it would be that there wasn't enough help in the office/snack shop,(always a line) but everyone was very friendly.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you all had a fun time..... The office as well as the Red Pine do not have a lot of space and that has limited us to the amount of staff we can fit into those areas.... We are looking into what can be done for both locations to expedite the line... Thanks.
Aug 31, 2015
This was our second year staying at the Hayward KOA and it was another fantastic visit. Very friendly and attentive staff, nice accommodations and plenty of fun for the kids!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for returning and we're thrilled you have a fun time at our park. Hope to see you again soon.... after Labor Day, it's a great time to rest up and enjoy the Autumn colors in the North woods.
Aug 31, 2015
Aug 31, 2015
Fun family place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Great! Come back for some more fun in the sun! Halloween will be Labor Day weekend.... Haunted house, trick/treating, custom contest, site decorating contest. Bring you décor and costumes and have a blast.
Aug 27, 2015
Very nice staff!!! Very clean bathrooms!!

CAMPGROUND RESPONSE / COMMENTS:

Kudos house keeping.... Thanks for the comments.
Aug 27, 2015
Stayed in cabin very clean seemed new although rather expensive we will opt for alternative next time so we will have plenty for all the charges for everything else they offer. Kids had a great time just bring plenty of cash or credit so all are satisfied.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying. We're glad the kids had fun...
Aug 25, 2015
OK experience. Extremely busy and very little private space. Ladies in office were very short, which I get w all the unsupervised kids running around. At 10:30am team was cleaning our site...check out is 11. Rude! Probably will stay elsewhere next time in Hayward. Staff around campground very polite and welcoming.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your words. We appreciate everyones comments as it helps us to continue to improve and it's your enjoyment we work hard to ensure.
Aug 25, 2015
Loved it! Great activities for families and very well maintained. Especially loved the outdoor kitchen. An option may be to offer an optional mini-fridge with the cabins for an extra $10/night?

CAMPGROUND RESPONSE / COMMENTS:

We're glad you all enjoyed your stay. We know you have a choice in where you camp and we appreciate your spending time at this park. Good thoughts on the fridge....
Aug 24, 2015
Staff really needs some training in customer service. Wifi service was horrible.
Aug 24, 2015
Had a great time at the Hayward KOA. Grandkids would like to see the Saturday dance longer than 30 minutes.

CAMPGROUND RESPONSE / COMMENTS:

Thanks. The dance Saturday was cut short due to the rain....we had to move the outdoor movie into the pavilion. Normally the dance is from 7:00 PM until 10:00 PM.
Aug 24, 2015
We enjoyed our stay at KOA. There are many activities for the kids and families, the grounds are clean, friendly staff. Negatives: it is busy, the sites are very close together so there is NO privacy, older kids are free range and they aren't very attentive of the little ones (not KOA's fault) so if you have younger kids this may not be for you, as its harder for them to participate.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments. We have age appropriate activities throughout the park so we can accommodate different ages of guest. We're glad you had a fun time.
Aug 24, 2015
I had my daughters family in one cabin my sons in another. We played mini golf swam, jumped on the bouncer had caricatures done, went tubing relaxed by the campfire, visited Hayward, hayrides and a dance and movies. The kids played in the arcade, on the playground and one the water slide. We were there from Thursday to Sunday. The weather was nice couldn't ask for a more enjoyable vacation. Thank

CAMPGROUND RESPONSE / COMMENTS:

Your welcome. Your why we do what we do. We appreciate it when our guest have a great time and enjoy themselves while at the park. Come back soon
Aug 23, 2015
Always have a good time at Hayward KOA!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks. We appreciate your comments and are glad you had a fun time at our park.
Aug 23, 2015
Over all very nice stay Saturday very crowded The jumping area kids doing flips and cart wheels Cabin awesome Canoe trip disappointing Areas where they drop u off and get off not nice at all No imstruction as far as there are Rapids and places where you should avoid because way to shallow Then having to walk back Camp grounds where nice Staff friendly the younger folks really did a g

CAMPGROUND RESPONSE / COMMENTS:

We're glad your overall stay was good. Thanks for coming.
Aug 23, 2015
We had a great time exclamation staff was very accommodating they even helped us with our reservation so that our two groups could be closer together within the campground. The kids love all of the activities. We will be back!

CAMPGROUND RESPONSE / COMMENTS:

We'll look for your return. So many of our guest repeat throughout the season. We enjoy hosting family reunions as well.
Aug 22, 2015
We have always stayed at this KOA with our kids. 10 years later,we brought our2 granddaughters. The upgrades and changes are fabulous. They're favorite was the jumping pillow. ( they are 2 & 4).

CAMPGROUND RESPONSE / COMMENTS:

Very good....more updates are in the works and as always continued fun, fun, fun.
Aug 22, 2015
It was great!

CAMPGROUND RESPONSE / COMMENTS:

Very good. Glad you enjoyed the park.
Aug 21, 2015
In the 30 years that my family has been camping at this campground, the power outage that occurred during the weekend of Aug. 14-16, 2015 was the first time I have ever seen that happen. It was unfortunate for the ones without power, but I hope they will try this KOA again in the future!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much for the confidence you have placed in our park over the last many years. Excel had an underground transformer blow and it took a while to repair but all is well. Thanks for your business and hurry back soon.
Aug 21, 2015
Very nice campground. Everyone was very friendly and welcoming. Wasn't a fan of having to pay extra for waterslide, mini golf, and jumping pillow. Overall good stay.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts. Glad you had a good time.
Aug 20, 2015
Loved the cabins! Would recommend increase in rates and make it all inclusive though so kids don't have to asking for additional monies.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the thoughts.... the all inclusive hasn't worked because so many of our guest don't use all or any of the amenities.... and they don't want to pay for what they don't use....
Aug 19, 2015
This was our fourth and final year at your KOA. I would strongly suggest that you work on the staff and how they accommodate and change their attitudes to the guests! Not pleasant at all from the lady at the desk to the gentleman moving your stuff around the pool!! Then to top off while making reservation not having your calls returned and always unwilling to accommodate a group in ridiculous! You

CAMPGROUND RESPONSE / COMMENTS:

Are you sure you were at our park? We get a HUGE amount of very positive comments on the helpfulness and friendliness of our staff. We accommodate dozens of groups throughout the season and we pride ourselves in our customer service which is testified to by dozens of guest reviews.
Aug 18, 2015
Once again had fantastic stay with the grand kids ! Thank you!

CAMPGROUND RESPONSE / COMMENTS:

So many of our guest return many times throughout the season and we were glad to see you again. Come back soon and bring the grandkids! This week-end is customer appreciation weekend during our Hawaiian theme! Brings your Hawaiian shirts and join in during the DJ dance!
Aug 18, 2015
great friendly service as usual!!!!

CAMPGROUND RESPONSE / COMMENTS:

We appreciate your comments and thanks for choosing the Hayward KOA for your camping needs!
Aug 18, 2015
We enjoyed our stay very much at the campground the bathrooms were extremely clean staff was friendly there is always something to do we loved the entertainment and expecially the glow show was awesome this was our first time to stay and I'm sure we will be back again

CAMPGROUND RESPONSE / COMMENTS:

The glow show is my top favorite and the folks who put on the show are great! We appreciate your coming and spending time at our park. Come again when you can and enjoy another fun, themed weekend!
Aug 18, 2015
My family had an awesome time this weekend. So many fun things to do. The Glow Show was amazing. The staff was very friendly and helpful. The Tipi we stayed in was very cool. Definately will be coming back!!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your comments. We work hard to make your stay great and we're glad you had a blast....
Aug 17, 2015
Aug 17, 2015
Mattresses in camping cabins were extremely uncomfortable,too thin and no support,could feel the wood slats underneath. Hotel type beds would be much nicer. Overall it's much too crowded,too many people,not relaxing at all but kids enjoyed all the activities

CAMPGROUND RESPONSE / COMMENTS:

Most of the cabins have new 5 inch mattresses. If your in the area after Labor Day weekend, it's a great time to visit and see the Autumn colors at the same time.... what-a-package.
Aug 17, 2015
Clean accomodations, good customer service, lots of options for kids, but pool was FREEZING...

CAMPGROUND RESPONSE / COMMENTS:

We maintain the pool at 81 degrees but did have a maintenance issue which dropped the temps for a day. We're back to our normal selves again... Come join the fun!
Aug 16, 2015
Staff was very crabby/snotty this year. Also, was very disappointed when the pool was closed. Just wish they wouldve told us before we checked in, when you spend 130.00 a night to use the pool we would've rescheduled.
Aug 16, 2015
It was great! The price of firewood is rediculous for what you get, we burned thriugh $11 in 1 hour.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts. Labor Day weekend is coming fast.... trick/treat, haunted house, spooky time for the smaller crowd and fun, fun for all. Hope you can join in the activities.
Aug 16, 2015
We enjoyed ourselves!

CAMPGROUND RESPONSE / COMMENTS:

That's what matters. Thanks for spending time at our park.
Aug 15, 2015
Great all around but the pool was freezing cold for the kids for two days due to they drained it and had to heat it back up.
Aug 15, 2015
We had a couple little hiccups this year during our stay.. However we were very pleased with the way the staff handled those hiccups..

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your business. It was a wild weekend at the Hayward KOA!
Aug 14, 2015
Aug 14, 2015
Aug 13, 2015
The campground is nice. The employees and/or owners were very rude and unresponsive to our needs. Everyone in our group was either ignored or treated badly when we had a question or needed something.
Aug 13, 2015
Aug 11, 2015
We enjoyed coming and everything was very clean, but we stayed in a cabin and it was very musty smelling . We were being quiet around our fire and were told we were being too loud. That was frustrating. Maybe you should separate people who would like to go to bed at 8:00 p.m. with others who are away on vacation and would like to stay up later.

CAMPGROUND RESPONSE / COMMENTS:

And we would know this how???? The quiet hour is 11:00 PM and we wish ALL of our guest to enjoy themselves, so we ask ALL to please use their inside voice when outside after 11:00 PM. This is a family park and your visiting neighbors will appreciate it. I notified house keeping on the cabin. Thanks
Aug 11, 2015
Had a great time at the KOA. very fun and clean. Cabins are wonderful, staff friendly and helpful. Pool is a bit too cold.

CAMPGROUND RESPONSE / COMMENTS:

Great. Thanks for coming.
Aug 10, 2015
It was great. It has grown a lot since I was little. It was great, very busy but great. Only thing I'd change is more bathrooms.

CAMPGROUND RESPONSE / COMMENTS:

Glad you returned....welcome back.
Aug 10, 2015
Had a great time. The only problem we had was Friday evening when our whole group was sitting around the firepit, 2 KOA employees driving by in a golf cart stopped to see how everything was. We feel he was trying to be funny, but told us he had to shut this area down, we asked why and he said he was just kidding. We felt that he was making himself known and to let us know he would be watching us

CAMPGROUND RESPONSE / COMMENTS:

That's different. I will ask about it. We definitely have a security staff made of individuals throughout the park to ensure not only fun.... but safety. Glad your group enjoyed your stay.... come visit us again. Thanks
Aug 10, 2015
Place was clean and very accommodating. Pool was very nice. Would be better to have a second pool for kids only. :) Very into kids activities! Quiet, except highway noise. I would go again.

CAMPGROUND RESPONSE / COMMENTS:

We would love it if you could return. Many of our guest repeat throughout the season and continue coming for generations.... great family memories. Thanks for allowing us to be a part of them.
Aug 10, 2015
Had a great time and plan on coming back next summer! Our kids and grandkids loved it as much as Nana and Papa did.

CAMPGROUND RESPONSE / COMMENTS:

Fun for all ages! See you next time.
Aug 09, 2015
Very fun! Incredibly busy on the weekend (we didn't love that) but had an excellent visit! I would recommend adding a hot tub for when it's cold after sliding and swimming! Smile, fun fun time!

CAMPGROUND RESPONSE / COMMENTS:

Glad you all had the fun, fun time. Chocolate weekend is always very popular..... it's one of our favorites.
Aug 09, 2015
The staff and the grounds are exceptional! We love that we can 4 wheel right onto the trails from this KOA, the complaints I have is the location of KL6 Cabin in relation to the other sites fire ring and social gathering site. It is DIRECTLY in front of the bedroom. Lastly, please don't charge for the bouncy pillow. Seriously,I think your facility makes enough off us. Thank you.

CAMPGROUND RESPONSE / COMMENTS:

We're appreciate your business. The bouncy pillow has the highest expense in the park in relation to our other amenities and dictates our charges, but thanks for your thoughts. We do work each year to see where we can lower cost.
Aug 09, 2015
Overall excellent stay. Only thing is they should control kids/teens after 11 pm. Pretty loud. But definitely love camping here!

CAMPGROUND RESPONSE / COMMENTS:

Some folks, sometimes, need a little reminder that the 11:00 PM quiet hour actually means....please be quiet after 11:00 PM. Overall this has been a great season and we're thrilled most of your experience was excellent. Thanks for coming.
Aug 07, 2015
Great as usual. We've been staying here (family yearly vacation) since the early 70's and are very pleased with the facilities and customer service. The only negative is that the bundles of firewood could be cheaper and more dried out for better burning.

CAMPGROUND RESPONSE / COMMENTS:

We'll look into the firewood situation. Thanks for your continued trust and business.
Aug 07, 2015
Very clean! Fun for kids!

CAMPGROUND RESPONSE / COMMENTS:

Our goal....whole family fun in a clean, safe environment. Thanks for your business and allowing us to be a part of your summer.
Aug 07, 2015
Another great stay!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for coming. We work hard to make your stay great.
Aug 04, 2015
We have made staying at the Hayward KOA a family tradition every summer!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your continued trust. We appreciate your business.
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