Hayward KOA

11544 North US Highway 63

Hayward, WI 54843

Reserve: 800-562-7631

Info: 715-634-2331

Camper Rating
4 out of 5
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Cabin Reviews

Jul 25, 2014
Jul 25, 2014
Everything was well maintained and clean. Our check in/out went smoothly. We were VERY DISAPPOINTED in the general customer service for everything else. We would have spent a TON of money in the little store, but EVERY time we wanted to buy something (food item or wristband) it was a tremendously long wait. So long in fact our ice cream bars melted before we got to pay! It was a JOKE!

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your time here and seemed to enjoy the park as a campground. This is a very busy park and sometimes the general store backs up, however, there are plans for building a café, which would house most food/snack items, to assist in moving some of the business out of the office.
Jul 24, 2014
Our family of 12 stayed for 2 nights. We had two cabins and a tent. Cabins were clean and tent site was also neat and clean. We used the pool,mini golf,little bikes,waterslide and the kamping kitchen. Everything was very well taken care of, nice and clean. The rest rooms and showers were also. Employees were very friendly and helpful. We will hopefully stay again sometime soon.

CAMPGROUND RESPONSE / COMMENTS:

We're thankful for your comments. We'll pass them along to our staff. Thanks.
Jul 23, 2014
I had a GREAT time we stayed in a small cabin it was very clean - loved the swing! I only used the pool & it was great! I was there with 8 of my siblings, we all got a cabin, I wish you offered a family/group discount and that we could have been closer together.

CAMPGROUND RESPONSE / COMMENTS:

Many of our guests make their reservations up to a year in advance, in order to all be close together when camping...our office staff would be glad to assist you with your future camping needs. Thank you and come again soon.
Jul 22, 2014
Mr Security felt it was necessary to harass us by saying we were 'extremely loud' and would call the sheriff. We were not loud, nor did they have any complaints about our group. It's just their policy to be rude and not want anyone to be out around the campfire after 11:00 pm as their way to enforce quiet time. We will not be going back to Hayward KOA. See the same comments from other reviews.
Jul 21, 2014
I will NEVER stay here again. We were harassed all weekend long by Mr. Flashlight for talking at our campsite after 11:00. There was no music and no one was yelling but "Daryl" insisted we were being way too loud and he was going to call the cops. When the owner came over he was very rude to our group (20 families) and stated our money didn't mean anything to him or his business.
Jul 20, 2014
Great campground, wonderful cabin, and lots of fun things to do! Thank you Hayward KOA!
Jul 20, 2014
Jul 20, 2014
This was our 4th year of family camping at the Hayward KOA We have always rented KL3 which sleeps 8. We love the location space, patio and room for all our bikes and toys. This year however, we were disappointed in the cleanlness of the cabin. Soiled carpet in the loft, moldy screens, dirty carpet to the loft,patio door does not lock. Needless to say, we rebooked for 2015 hoping for some changes.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the info....we'll look forward to your return and believe me....we will look into the points you mentioned. We pride ourselves on every point being top shelf. Thanks for your continued support.
Jul 19, 2014
We had a awesome time at this KOA,
Jul 19, 2014
Jul 18, 2014
Enjoyed our stay, vary clean cabin. Wi-Fi wouldn't come in at our cabin sight everything else super. Friendly staff.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We'll check out the internet.
Jul 17, 2014
Jul 17, 2014
We love coming to Hayward KOA. The facilities are always clean, everyone is friendly and the whole campground has an overwhelming feel of family. My kids love all the activities your campground has available. We had a wonderful time like always.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your business. We appreciate your returning to our park and we're glad you found everything to your liking!
Jul 16, 2014
Too many extra charges for activitys.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Most of the themed activities and crafts have no cost each weekend throughout the season and we have been able to lower the cost of the mini golf. Check out our website for a list of scheduled events. We pay attention and appreciate your comments.
Jul 15, 2014
Staff is not knowledgeable about the camping accommodations. 3 different occasions I called for verification of where I was staying I asked questions and the answers were incorrect. (As I found out when we got to the cabin we were assigned to) Not the one that I was lead to believe I was getting. After talking to the owner I felt my concerns truly went unheard. I would have packed differently
Jul 15, 2014
Good time. Fun clean location. I was surprised that the slide, mini golf and jumping pillow were all extra costs along with fire wood and a few other things.
Jul 14, 2014
Jul 14, 2014
Jul 14, 2014
Jul 14, 2014
Jul 14, 2014
Nicest people, great service, clean love it

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Our goal is to always exceed the standards.
Jul 12, 2014
We've been coming to Hayward KOA for 5 years now and will keep returning. It's awesome!! We love it!

CAMPGROUND RESPONSE / COMMENTS:

Thanks so much. We appreciate your business and am glad you all had a great time! Come back soon.
Jul 11, 2014
Haven't been there in 15 years and just went this past week. Perfect service and great for families!

CAMPGROUND RESPONSE / COMMENTS:

Well welcome back! Thanks for coming and enjoying the week-end at our park. We're glad you returned.
Jul 10, 2014
Everything was great! The only thing that was bad was the weather. We will be back next year!

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear all was great. Thanks for your thoughts. We'll look for your return.
Jul 09, 2014
Jul 08, 2014
Misunderstanding at the beginning. Most of the staff were excellent, but it only takes one to ruin that

CAMPGROUND RESPONSE / COMMENTS:

Sorry there was some misunderstanding??? But glad you found most all things good. Come visit us again. Thanks.
Jul 06, 2014
all the workers were very helpfull and extremely nice.my only complaint is that in the cabin we were in the mattress was super thin

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts.....we'll check that mattress. As our guests leave, our wish is for only positive thoughts and experiences.
Jul 03, 2014
Jul 03, 2014
Jul 03, 2014
We stayed with our grand daughter in a cabin. We had a great time, the staff were all friendly and helpful. The camp ground was very clean and well laid out. We will definitely stay here again and recommend it to our friends and family.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We're glad you had a good time and we look forward to seeing you again. Remember to like us on facebook and check out our website for all weekend themed activities. Thanks again!
Jul 02, 2014
Absolutely loved our stay! We loved all the activities you offered for the family from the heated pool & waterslide, mini golf, hay rides and the wonderful playgrounds! We will be making this a yearly vacation for our family!

CAMPGROUND RESPONSE / COMMENTS:

GREAT. So many of our guests return year after year and we'll be glad to have you visit again. Remember to like us on facebook for current info. Thanks for your business.
Jul 01, 2014
My first stay at a KOA. It was perfect. Will definitely stay again. Great staff, great cabin, nice pool.

CAMPGROUND RESPONSE / COMMENTS:

We're very glad you enjoyed your stay. Thanks for your business.
Jun 30, 2014
Jun 30, 2014
Staff were ALWAYS ready to lend a hand or answer questions (cheerfully)!!

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear it. We'll pass along your comments. Thank you.
Jun 30, 2014
The staff was friendly and accommodating. We thoroughly enjoyed our stay!

CAMPGROUND RESPONSE / COMMENTS:

That's what it's all about! Thank you.
Jun 30, 2014
very relaxing. friends had a deluxe camper site with the cement and table with 4 chairs plus the yellow ones and it was very nice,. will stay at those spots from now on. been here before and will come back again.

CAMPGROUND RESPONSE / COMMENTS:

Thanks. We'll look forward to your return.
Jun 30, 2014
friendly service and clean place.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your thoughts. We're glad all was well.
Jun 29, 2014
Overall we love coming to this koa....a couple suggestions/comments: the pool was very cold and didn't use as much as would have liked. 4 dollars per child to use the bouncing bag is a bit high considering they didn't use it very much. I would rather pay more upfront and have the amenities included to use throughout our stay...

CAMPGROUND RESPONSE / COMMENTS:

We always like to get feed back from our guests. Unfortunately, our cost for maintenance of the jumping pillow requires the $3.75 per person, per day pass. We have been able to lower the cost of the mini golf this year. Many of our guests don't use the amenities and a "one price" doesn't work well.
Jun 29, 2014
Stayed in a new Deluxe Cabin (KL5). After we got our keys and drove to the cabin we got a warm welcome feel just from the way it looked with the new cabins next to each other. they have really nice and unexpected landscaping with cool yellow chairs. Left early due to a bad canoe experience, long story short, wife and I flipped over in rushing water and lost her wedding ring. But great KOA overall!

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you had a good time at our park and sorry to hear about the loss of the ring. Hopefully your next trip will be better. Thanks.
Jun 28, 2014
Great family fun!! Very clean and well maintained. Love coming here!!!

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed the time here in Hayward! It takes a huge amount of labor to keep up the park and provide all the activities and we're glad to hear our guests enjoy themselves! You're why we do what we do and we look forward to your next opportunity to visit again. Thanks
Jun 26, 2014
Love chocolate weekend!!

CAMPGROUND RESPONSE / COMMENTS:

SOOOOOO many do and we'll have another this coming August! We even enjoy that particular weekend. Thanks!
Jun 26, 2014
We had a great time staying in a Kamping Kabin! Everything was clean, the pool was warm, and our son loved the awesome playground and basketball court. Thank you for making our vacation fantastic!

CAMPGROUND RESPONSE / COMMENTS:

That is just what our goal is....making our guest's stay fantastic! We do all we're able to help create great family memories! Come visit us again as you have opportunity. Thanks.
Jun 25, 2014
We had a great time. We love coming up to the Hayward KOA. Everything is always nice and clean. There is always a lot for the kids to do. My only request would be to have the ice cream open more often. The kids love it!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. The Ice Cream is open daily, each evening during in season months and weekends during off season months.
Jun 25, 2014
Our cabin was farther from all of the hub of things than we wanted to be, but we had a great time. The kids enjoyed the chocolate slip n slide. We will be back next year!

CAMPGROUND RESPONSE / COMMENTS:

We look forward to your return. Thanks for the comments. We're glad they enjoyed the chocolate weekend....there will be another this August.
Jun 24, 2014
Awesome place to stay! Lots to do and extremely clean! Although made our reservations online and they somehow messed up and put our 8-person group into a 4-person cabin the first night. Just received an "I'm sorry". Wish there was better support from the staff on that or a discount or something. Otherwise a great stay.

CAMPGROUND RESPONSE / COMMENTS:

Glad to hear you had an enjoyable stay. Unfortunately, when the reservations are made online, it bypasses our involvement with the reservation and the auto system chooses the site. We're always glad to assist with all reservations in person by calling our offices directly. Visit again. Thank you.
Jun 24, 2014
We took our grandson's for a camping experience and stayed in a camping trailer. They loved the activities, pool and their bunks. The only thing I wish they would have had a TV hook up in the trailer for those not so nice days. Also the WiFi was not very good.

CAMPGROUND RESPONSE / COMMENTS:

We have recently finished a brand new wifi throughout the park. Glad to hear you enjoyed your stay. Thanks for you comments.
Jun 24, 2014
Hayward KOA has the best staff :)

CAMPGROUND RESPONSE / COMMENTS:

Thanks! we'll pass along the comments.
Jun 24, 2014
The Hayward KOA is an incredible place with tall pines shading every camp site. The customer service is top notch and each staff makes you feel at home. We thoroughly enjoyed our time from swimming in the pool to tubing to hunting for rocks....would recommend this KOA to any family wanting a relaxing and fun vacation!

CAMPGROUND RESPONSE / COMMENTS:

Thank you. Our best advertisement is recommendations from our current guests and we're glad you had a good time. We appreciate your business and look forward to your return to the park.
Jun 23, 2014
Very clean and comfortable.

CAMPGROUND RESPONSE / COMMENTS:

Thanks. We're glad you found everything to your liking.
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