Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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4.5 out of 5
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RV Reviews

Jul 05, 2014
This is my first experience staying at a KOA in fifty years of camping. The staff did everything to make our stay comfortable and the young people making runs through the park selling ice and firewood was appreciated. The only thing I found not to my liking was the closeness of the campsites but otherwise we were thrilled at our first experience.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry to hear you felt the site was close. Our sites are actually larger than the norm. Awnings have no trouble opening and are nowhere near other campers or fire pits. Site 16, where you were, has a nice large grassy yard with plenty of yard and parking area.
Jul 04, 2014
Jul 03, 2014
Such a friendly lady at check-in. It's appreciated after a long day of travel!

CAMPGROUND RESPONSE / COMMENTS:

We are glad to make your stay as pleasant as possible. Your friendly smile makes the effort worthwhile. Thanks for choosing our campground. We hope to see you again.
Jul 02, 2014
Enjoyed our stop for the night. People very helpful and friendly. Dog park which was the main reason we chose KOA was clean and well kept. Did not feel the total sites were up to par to other KOAs for the money. On our way back we stopped at Endless Caverns and felt we got more for a lot less money than KOA

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay at Endless Caverns Resort. Unlike Endless caverns, we are not a corporately owned resort, but a family owned and operated campground where you can expect to receive courteous, personal service.
Jul 01, 2014
Jul 01, 2014
Nice quiet location. The restrooms were always very clean. Nice to have the hiking trail to the National forest.
Jul 01, 2014
Great site. Helpful and friendly staff. We are already planning our trip back!!
Jul 01, 2014
Jul 01, 2014
campsite to short and steep. site beside better suited and empty. need better site assignment. Road into campground narrow and curvy. accident on way out with a large truck delayed my departure by 3 hours to make repairs

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry to hear you were unhappy with your site. We could have happily changed sites for you had you brought your displeasure to our attention. Sadly, we can do nothing about your having an accident after leaving our campground.
Jun 30, 2014
Jun 30, 2014
Jun 30, 2014
Great sites and services; we will be back!
Jun 30, 2014
Jun 30, 2014
Jun 30, 2014
Great time for the family with the most friendly and helpful staff you could imagine. They do their part to make sure your stay is everything you want and need. The grounds are very well kept and clean!
Jun 30, 2014
Jun 30, 2014
Great place. Dog Park needs to be enlarged.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We will take into consideration your suggestion about enlarging the dog park.
Jun 30, 2014
Good sites, nice staff. Mini-golf course needs an overhaul.

CAMPGROUND RESPONSE / COMMENTS:

We agree! The mini golf is in the process of an overhaul as we speak...Thanks for the heads up.
Jun 30, 2014
Great stay and we will return to this one in the future. Thanks for the great service and clean facilities. Best regards, Tom Hall

CAMPGROUND RESPONSE / COMMENTS:

Mr. Hall, thank you for the kind words. We look forward to your return.
Jun 30, 2014
This was a very clean KOA with all the amenities one could want. Although very crowded on the weekend, there was little noise in the evening. The staff were friendly and efficient and made checking in easy. We had absolutely no problems during our stay and enjoyed the location.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for noticing the quiet evenings and cleanliness! We strive to keep the campground a place where everyone can enjoy their stay. Quiet time is enforced.
Jun 30, 2014
Unfortunately we arrived very late and we're not able to spend a lot of time, but we are coming back again in six days I will certainly enjoy a longer stay. However, everything look wonderful

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you soon when you can stay a while and enjoy our beautiful place.
Jun 29, 2014
Friendly service clean and great playground and pool. Wifi needs work.
Jun 28, 2014
Only stayed one night but staff was very courteous considering is was pouring rain when we arrived in the dark!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind comments. We strive to do our best, rain or shine!
Jun 27, 2014
Very friendly staff, large clean sites, nice clean bathroom facilities, nice campstore, nice and peaceful.
Jun 26, 2014
Jun 26, 2014
Overpriced!

CAMPGROUND RESPONSE / COMMENTS:

Perhaps, in the future, you could call ahead to inquire about prices. If you felt our prices were too high, we could send you to a neighboring campground.
Jun 26, 2014
This is not a easy drive when it is dark, off of 81. The two lane rd is small, when you have a big RV. However, that is not the parks fault. What is this parks fault is that they do not have lights on their campsites. Too many trees, it is like a obstacle course when it's dark, driving a 40 ft RV. It took three go arounds the park to find our site. You need to install lights on the sites and roads

CAMPGROUND RESPONSE / COMMENTS:

Site #68 does have a light on the pedestal. Perhaps arriving before 9 pm when the campground office is open and the staff can escort you to your site would be advisable when driving such a large motor home.
Jun 25, 2014
The staff so friendly and they made you feel like family. We even had them over for a taste of New York cooking. We are going back for sure.

CAMPGROUND RESPONSE / COMMENTS:

Mr. and Mrs. W., we enjoyed meeting you. We do look forward to seeing you again. You are always welcome here...especially when you cook!
Jun 25, 2014
Staff was extremely helpful and courteous. Restrooms and showers clean. Enjoyed our stay and will stay there again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We work hard to keep everything clean. We look forward to your return.
Jun 25, 2014
This place is made for children! Our grandchildren, under 12, played mini golf, fished, swam, played in the playground, and went gem mining --- all free with the cost of camping. There are plenty of trees. Owners are great; campground is clean. No grill in fire pit. Plenty of flies! Fly strip available in store for 76 cents.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad your grandchildren enjoyed their stay. We strive to be a family friendly campground where kids and their adults can enjoy the outdoors.
Jun 24, 2014
Jun 23, 2014
Jun 23, 2014
Jun 23, 2014
Jun 23, 2014
Jun 23, 2014
The extremely well maintained campground was matched only by the exceptional staff! Wonderful experience all around. Go stay at this Shenandoah gem!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words. We hope to see your family again.
Jun 23, 2014
We have stayed here often and appreciate the location and the generally helpful attitude. We were somewhat surprised to be told that because it was Fathers Day weekend we could not book for one night. Although this was eventually resolved, we felt that the initial contact was poorly handled. However,we will continue to visit on our travels. Thanks for the opportunity to comment.

CAMPGROUND RESPONSE / COMMENTS:

Father's Day Weekend is considered a holiday and we did have a two night minimum in order to cut down on the traffic in and out of the campground and to allow the staff to pay special attention to the activities and events held through the weekend.
Jun 23, 2014
We had a wonderful 3-day weekend! Owners and hosts were very friendly and helpful. Bathrooms were sparkling clean! We were escorted to our site which was spacious and very clean. Very pet friendly! We felt our campsite was safe when we left for a day in the mountains because the owners/hosts were always riding around checking everything. We will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

We strive to keep the campground safe, clean and welcoming. We do monitor the property, traffic and we keep track of the guests on our property. We are a family campground and feel the safety of our guests and their property is important. Thank you for noticing and for the kind words.
Jun 23, 2014
We're treated very well. Better than most campgrounds -will recommend this one to others.

CAMPGROUND RESPONSE / COMMENTS:

Thank you very much for the kind words. As a family owned and operated campground we strive to make everyone feel welcome and cared for. Come back when you can stay longer...and thanks for sending your friends!
Jun 22, 2014
Jun 22, 2014
Although we did not get to use any of the amenities, we had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Come on back when you can stay awhile!
Jun 22, 2014
very tight quarters and hard getting in with 30' But very helpful in getting into site

CAMPGROUND RESPONSE / COMMENTS:

Site 57 is a very easy to get onto water/electric site. A 30' rig should have no trouble getting into that site. We are so sorry to know you had trouble. We are glad to know our staff was there to assist you.
Jun 21, 2014
Great campsite,very well managed
Jun 20, 2014
It seemed to be cleaner than the last time we stayed here. Staff very helpful. Usually just a necessary stop but really enjoyed it this time.

CAMPGROUND RESPONSE / COMMENTS:

Oh, yes! In 2012 you arrived right after a crazy Holiday weekend. We are so glad you returned this year when we were not so busy cleaning up and were able to offer you our best side. Thanks for returning and see you next year!
Jun 19, 2014
Very friendly and accommodating staff. Beautiful scenic brief drive down hilly country road to get there. Nice rustic campgrounds.
Jun 18, 2014
Jun 18, 2014
People are friendly and helpful, but there are two issues that necessitate the poor review. One, the site was EXTREMELY uneven. Two, wifi was a joke. Pool was very nice and showers were clean.

CAMPGROUND RESPONSE / COMMENTS:

We do have a couple of unlevel sites. The site you were on is not one of them. If we could go "buy a box of good wifi" we surly would.We are sorry you felt it necessary to to give such a poor score. In the future you can call the office if you have an issue so it can be rectified.
Jun 17, 2014
We have stayed here a couple of times. Convenient location when traveling north and south along 81. A little tight for big rigs with trees and rocks but very doable. Pricey for a one night stand coming in late and leaving early. Nice staff and quiet location.
Jun 17, 2014
We have been there many times before, but will not go back after this weekend. They tried to put us in a site at the bottom of a hill after a hard rain, right next to the bathhouse. They didn't answer the phone when we called for information, took over 30 minutes to check us in, and when checking out took customers out of line, making us wait. We had to wait longer to check out. Not going back...

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you had such trouble at our campground. When you make an internet reservation the computer assigns sites.You can add comments to request particular sites.We always return phone messages.Next time leave a message.Having been here 3 times you should be aware you do not need to checkout
Jun 17, 2014
This is a very nice, clean and quiet park about 5 miles from I-81. The office staff was friendly and efficient. We were registered and then escorted to our site in a matter of minutes. The laundry and bathroom facilities are well maintained and clean. Our site was a large, very nice, pull thru. All the hook-ups worked fine. We stayed two nights in a 36' 5th wheel.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words and efficient review. We hope to see you again.

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