Harrisonburg / Shenandoah Valley KOA

Open All Year

Reserve: 800-562-5406

Info: 540-896-8929

Email

12480 Mountain Valley Road

Broadway, VA 22815

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Cabin Reviews

Mar 16, 2015
Great staff, great koa

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We look forward to seeing you again.
Jan 20, 2015
Dec 16, 2014
I understand I checked in there during the winter, but it would be nice to have better heat in the cabins. There is more square footage than the small, plug-in radiator heater can handle. I was charged $25 for a pet fee, and there is a sign in the cabin saying $15. I felt mislead by that. It's a nice place, but I expect to be charged accurately and communicated to clearly.

CAMPGROUND RESPONSE / COMMENTS:

You are correct about expecting accurate charges. The pet fee had been increased and the sign in your cabin had not been updated. We certainly apologize for the confusion. Had you mentioned the heater not being good enough during your stay we could have done something about it.
Nov 19, 2014
Outstanding campground. Beautiful, clean and extremely well maintained throughout...
Nov 05, 2014
We loved it! Very welcoming, easy to go to our cabin when we arrived late at night, lots of fun activities hosted by campground.
Nov 05, 2014
Monica and her family (& coworkers) do a phenomenal job at working as a team & keeping the campground meticulous. They are all friendly and helpful. It's a great place to visit!!

CAMPGROUND RESPONSE / COMMENTS:

We always enjoy your smiling faces! Thank you for such kind words.
Oct 28, 2014
I wish I had been told which cabin I was assigned BEFORE i got there, since I got there after 8pm and nobody left a map, or letter or something. I asked for sheets and blankets and there was none in my cabin even though I called a few hours before. You should explain in your confirmation email that if u get there after 8pm nobody can help u... and tell u in advance your cabin.

CAMPGROUND RESPONSE / COMMENTS:

When we spoke in person I apologized to you for the confusion. I did not charge for the sheet service and sent over free firewood. My staff is close to perfect and is not above making the rare mistake.
Oct 27, 2014
Beautiful place and great service. Came for a long weekend get away, and didn't want to return to "reality". Will have to come back!

CAMPGROUND RESPONSE / COMMENTS:

We are always glad to see people come to relax and escape the stress of daily living. Come on back anytime your batteries need a "recharge"! We will be here.
Oct 26, 2014
Oct 26, 2014
I stay in deluxe cabin at least 2 times a year. It is so nice relaxing. Everyone is so nice..see you next year..cant wait

CAMPGROUND RESPONSE / COMMENTS:

It is always a pleasure to see your smiling face. See you next year!
Oct 26, 2014
Excellent! Only complaint was that wood bought from KOA store would not burn.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our deluxe cabin.
Oct 23, 2014
Oct 22, 2014
Well-kept cabin. Was dissapointed that there was no stove.

CAMPGROUND RESPONSE / COMMENTS:

When you made your online reservation the site description clearly states what is in the kitchen. Your email confirmation has an extensive list of what you will and will not find in the lodge and what you may wish to bring along. I am not sure how we can communicate any more clearly our amenities.
Oct 15, 2014
Oct 15, 2014
We really enjoyed our stay at your KOA Deluxe Cabin and plan on reserving the cabin again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you again.
Oct 14, 2014
Friendly. Clean bathrooms. Kabin bed mattress firm and comfortable...better than some $200 a night hotels!

CAMPGROUND RESPONSE / COMMENTS:

Wooo Hooo! Those new 7" mattresses were a good investment! Glad you liked them.
Oct 13, 2014
This campsite exceeded our expectations! The grounds are very clean and very quiet. Our Cabin was extremely clean and comfortable. The staff is very welcoming and friendly and they had many activities planned throughout Saturday including a lighted hay ride in the evening. We were there for JMUs family weekend so we didn't get to take in the full experience, but can't wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you, through the next few years, as your student progresses through JMU.
Oct 12, 2014
The campground was convenient to the things we wanted to see, it was clean, well equipped, and comfortable, and the staff was VERY friendly. Overall, it was a 5-star vacation.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay and your vacation.
Oct 12, 2014
We stayed in a cabin and it was lovely. The room was very clean and staff were very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We work hard to keep everything as clean and pleasant as possible. Thank you for noticing. I will let the staff know they are doing a great job!
Oct 08, 2014
Very nice cabin experience. Close to nice clean restrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay.
Sep 22, 2014
Sep 16, 2014
We enjoyed our stay, the management was friendly and helpful. The bath houses were clean and camping areas are nice.
Sep 15, 2014
Great campground. Great setting and super atmosphere. Nestled in the Shenandoad valley. Had a wonderful time!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Sep 12, 2014
Never Again 1. Politics on the FRONT DOOR is bad business. Liberal extremism stickers are fine on a car bumper, but for goodness sakes this is my vacation! I respect your rights. Respect mine. My $ vote wont come back. 2. They sold green wood to me & the retired cple w/their grndchldrn. After 2 hrs, including kerosene & a torch we gave up. No smores for the kids. I felt bad for the childre

CAMPGROUND RESPONSE / COMMENTS:

Our campground is a family friendly campground where ALL TYPES of families are welcome. We do not label or discriminate. Being biased or discriminatory is your right...not doing so is my right. I would prefer to fill my campground by welcoming all people with an open heart. We support Human Rights.
Sep 08, 2014
We loved this campground! It was small & quiet. I couldn't ask for a friendlier staff. The cabin was clean & very nice. The best part...our dogs were allowed to go with us. We'd definitely recommend this KOA to anyone & plan on visiting again!
Sep 05, 2014
Enjoyed my stay.felt very safe traveling alone. The restrooms were clean and the coffee was fresh!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! As a fellow solo traveler, I understand the importance of feeling safe and secure. We do our best to ensure everyone has a safe feeling here. We live here, too! We look forward to seeing you again.
 

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