Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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Camper Rating
4.5 out of 5
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Cabin Reviews

Jul 22, 2013
Jul 21, 2013
We had a great time! The place was clean! The staff was friendly! And helpful! The only complant would be that the cabins did not have water at the site! Had to keep going to the bathhouse to get!

CAMPGROUND RESPONSE / COMMENTS:

Yes, the rustic cabins have no water in them. There is a water hydrant conveniently located alongside the walkway you took to get to the bath house. I will train my staff to point out the "water here icon" on the campground map we give out at registration.
Jul 18, 2013
Clean, kids had plenty to do, cabin sites were private. We will definitely be back!
Jul 18, 2013
Jul 17, 2013
Jul 17, 2013
Loved this place. Rustic and private sites. Lots to do. wish we could have stayed longer. Kids were VERY happy here!!!!

CAMPGROUND RESPONSE / COMMENTS:

:) Come back when you can stay longer!
Jul 16, 2013
We have stayed at this campground twice. Everything has been great except when ordering pizza that was suppose to take 25 minutes as per the girl I ordered from it took 1 hour and 15 minutes.

CAMPGROUND RESPONSE / COMMENTS:

We do apologize for the delay. The front desk clerk was not aware there were several pizza orders ahead of yours. Our fresh, hot pizza is usually delivered to site in about 30 minutes.
Jul 16, 2013
We had a great time even with the rain. My niece and nephew enjoyed the hay ride,crafts,fishing,pool and met some other children who they will keep in contact with. The cabin was very comfortable and clean. The staff was very nice and we would definately recommend and visit this KOA again. Thank you, T. Jones

CAMPGROUND RESPONSE / COMMENTS:

We are glad you and the kids had fun! We look forward to seeing you again. Thanks for the kind words.
Jul 14, 2013
Jul 13, 2013
Really enjoyed our stay the staff was great. the cabin was very nice. Thanks again
Jul 10, 2013
Had a great stay. Everyone very friendly.
Jul 08, 2013
Jul 08, 2013
Jul 08, 2013
Owner very friendly,and staff very polite,campground clean,nice activity for Children will go back again.

CAMPGROUND RESPONSE / COMMENTS:

Wait until you see the great things we have planned for next year! :)
Jul 03, 2013
This is a very friendly kamp ground, the owner is fantastic-the kamp is very wooded and well maintained. Located conveniently by Interstate.
Jul 02, 2013
Great and comfortable luxury lodge with A/C, fridge, and patio. Would prefer a bigger fridge and a full kitchen rathen than a partial kitchen, but overall a very nice camping experience. The friendly and helpful staff are a big plus at this KOA! Very family friendly, not too far from Shenandoah National Park.
Jun 25, 2013
Great people, great location, great facilities, great rates. I've stayed at KOA owned sites and, by far, the people at the Harrisonburg/Shenandoah Valley location do a better job. They obviously take ownership in what they do. M. Matson

CAMPGROUND RESPONSE / COMMENTS:

You are so sweet. Thank you for the kind words! We look forward to seeing you again, soon.
Jun 24, 2013
Jun 20, 2013
This is the second year in a row in staying at this site. It lives up to its awards!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We look forward to seeing you again, soon.
Jun 19, 2013
Jun 18, 2013
Staff was very friendly. Enjoyed a lot of different activities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! We look forward to seeing you again, soon.
Jun 17, 2013
Jun 12, 2013
It was so much fun. I would come to that campground again.
Jun 11, 2013
I had a wonderful time. Monica and her staff are great people. I love the koa and as long as the Lord's willing and I am able I will continue to stay at the koa every chance that I get. love ya! Monica and crew. You happy camper Elaine and family.

CAMPGROUND RESPONSE / COMMENTS:

We love you, too! It is always a pleasure to see you and the family! Keep well.
Jun 11, 2013
Everyone was excellent. The site was great but the problem we had was the stray dog that came to our site to bother our dogs. That is no ones fault which is why I still rated the stay and the facility perfect. We will come again!

CAMPGROUND RESPONSE / COMMENTS:

I am really sorry we had a dog loose on the property. We do our best to be sure everyone keeps their pets on leash. The dog turned out to be a stray from the neighbor. He is back home and the owners assure me their fence gate has been repaired.
Jun 10, 2013
Stayed in little cabin. It was fine. A/C was a little weak. Cabins are really dark though, even with lights on. Overall decent value.

CAMPGROUND RESPONSE / COMMENTS:

We will check that A/C unit and the lights. Thanks for the heads up!
Jun 06, 2013
Overall, a nice facility in a great location. Close to 81, but far enough that you don't get road noise. Bathrooms could use a refresh, and the wi-fi signal was spotty at best. Otherwise, a good campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words!
May 24, 2013
May 23, 2013
Very nice and the staff was very polite
May 20, 2013
Had an excellent stay! All of the staff were extremely polite and helpful, thanks to all!!!
May 12, 2013
May 05, 2013
We have stayed there several times during the past few years on our way further south but like the KOA and area so much spent all our time there this trip. It is secluded and you don't hear the freeway traffic and they have a fenced in dog play area and allow dogs in some of the kabins.
May 01, 2013
The cabins were perfectly clean and the staff was very nice. Our entire camping experience was wonderful.
Apr 25, 2013
Had a great visit. We use to visit this campground when I was a kid with my girl scout troop. It has changed some, but overall a great stay. Clean cabins, clean restrooms and great serivce. Keep up the great work!
Apr 20, 2013
Please turn on the light at the bathrooms at dusk--not after dark. I tripped on a rock pile in the dark, and landed on it. Fortunately, I don't think there was no dain bramage.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for bringing this to our attention! Our light timer was off schedule after a power outage. It is back on schedule.
Apr 14, 2013
Apr 04, 2013
We were lucky to have been recommended about the KOA Kampgrounds from a friend when she heard we were looking for a good area for camping. The staff was very friendly and helpful in changing out accommodations (tent to cabin) last minute due to weather conditions. The bathroom facilities were clean at all times. We hope to come back in warmer weathers and enjoy the pool.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We look forward to seeing you again.
Apr 03, 2013
Apr 01, 2013
It was pre-season, so I don't think it would be fair to judge everything, but I was disappointed the Wi-fi did not work at all. (They had two, and neither worked.) Also they had all the lights off at the restrooms, which is a bit of a safety hazard. It looked like it had a light, but may have been out or turned off. The store and gameroom weren't ready yet either.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for letting us know about the outside light being off over the bath house. We needed to reset the timer after the two day power outage.
Apr 01, 2013
I prepaid for 3 days and after the 2nd day I told the owner that I would be leaving that night. I asked for the 3rd night to be refunded. I was told no that only a raincheck would be issued. Campground was empty so it is not as if they turned down a reservation. Not sure if this is even legal. I didnt stay for 2 of the 3 nights, only asked for a refund on the 3rd night, and was told no.

CAMPGROUND RESPONSE / COMMENTS:

We offer Rain Check Refunds for early departures. These are honored for a period of one year from date of issue.
Mar 31, 2013
There were many activities that were advertised on the web and in the brochure that were not available (pool table, games). Very expensive given the amenities that were actually offered.

CAMPGROUND RESPONSE / COMMENTS:

Sadly, many of our activities, game room and store hours are seasonal. I am sorry we did not communicate this better.
Mar 25, 2013
Enjoyed the lodge. Unfortunately, we had no hot water Saturday night or Sunday morning. Other than that, we had a good time.

CAMPGROUND RESPONSE / COMMENTS:

I am really sorry about the hot water issue. We have found the problem and it is fixed.
Mar 14, 2013
I love the K.o.A and the people who run it. We are treated like family and that is how we feel about them. The k.o.a. is a great place to stay and I Wish that I could stay all summer long. The place is kept nice. if I could afford it I would stay more then 3 days.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. See you again soon!
Jan 23, 2013
It was good until the second night when the water froze in the lodge. We had no toilets etc. At 9:15 when the place opened the next morning, I got no real response but uh huh. No effort to change my bill give me a free stay, discount the bill...nada...nothing

CAMPGROUND RESPONSE / COMMENTS:

I am sorry to hear about the water pipes freezing at the Lodge. I have spoken to the staff about fixing this issue.
Jan 22, 2013
Dec 31, 2012
Nov 26, 2012
Nov 26, 2012
Nov 13, 2012
Great job on the new bathrooms/showers, also the new ammenities in the cabins, we will return! Thanks
Nov 12, 2012
the late arrival meant we came in after dark. I thought the drive into the kamping cabin looked strange, but did not find out until getting up the following morning that ash was on the drive (from the burning of leaves), that is the only negative, every thing else was positive. very clean bathrooms

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