Harrisonburg / Shenandoah Valley KOA

Open All Year

Reserve: 800-562-5406

Info: 540-896-8929

Email

12480 Mountain Valley Road

Broadway, VA 22815

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Cabin Reviews

Jan 06, 2016
Jan 04, 2016
Great location with great customer service, we'll be back!
Dec 02, 2015
Very nice place with a very helpful staff. Would recommend it.
Dec 02, 2015
Carol is a tremendous asset to this KOA. Her sincere concern was truly appreciated. Andrew also cleared up the problem in less than 5 minutes. The owners of this KOA never did call or follow up with me. When Wi-Fi is advertised as a plus, please provide better service. We were very disappointed in the Wi-Fi quality and gave up.
Dec 01, 2015
Great little campground for a quiet weekend away. The area has plenty to do and see. The Camping Cabins were very nice and clean.
Nov 30, 2015
So friendly and the deluxe cabin is perfect for a family getaway.
Oct 28, 2015
Loved the deck on lodge #1! A nice amenity!
Oct 26, 2015
I really have no complaints. We were welcomed and treated with courtesy for our entire stay. Restrooms were kept very clean. The activities for the kids were great. A few more food items in the camp store wouldn't have been bad, but that's the worst I can say.
Oct 05, 2015
Even with the rain all weekend I had a great time camping in the cabin. It was warm and cozy. Everyone was so friendly and the bathrooms were exceptionally clean. I was very impressed and look forward to coming back.

CAMPGROUND RESPONSE / COMMENTS:

We do our best to offer a wonderful place to stay in spite of the weather. You seemed to be having a great time. We look forward to seeing you again.
Sep 30, 2015
wonderful cabin lovely grounds but rained 6 out of the 9 days stayed. Not their fault but colored the whole stay

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our campground. As you said, the rain is not in our control. I sure wish it would not color your review of our campground.
Sep 28, 2015
Really enjoyed our stay. Clean bathrooms, friendly staff, well-maintained. Free mini-golf. Set back in the woods in a quiet, remote location; it's a few hours from home but we would come back again.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you again!
Sep 22, 2015
Clean Campground & bathhouse. Friendly staff. 2nd year camping here For Alpine Loop Gran Fondo bike race
Sep 22, 2015
The cleanest, most updated KOA I have ever stayed at. With lots of friendly staff. Thanks!
Sep 21, 2015
Absolutely perfect. This was my first time at this KOA. I rented a Deluxe Cabin. It was perfect. Very clean, comfy and had everything you needed. All the staff members were extremely friendly and helpful. The campground was clean. We played putt putt, used the pet and kid play grounds. I would totally recomennd this to friends and family. A++++
Sep 21, 2015
We enjoyed the woods and location of our camping cabin! It was private and not to far from the showers. The bathrooms were neat and pretty clean.
Sep 09, 2015
We love Harrisonburg/Shenandoah Valley KOA! John and Monica and the rest of their family welcome us like one of their own. Monica saved the day when she brought a radio for my son to listen to Nascar race ( he forgot his). We will continue to call their campground our "holiday home" every Memorial Day and Labor Day!

CAMPGROUND RESPONSE / COMMENTS:

Your family is always a pleasure! We look forward to the laughs each time you arrive! Thank you for helping us have a good time, too!
Sep 08, 2015
Sep 08, 2015
The Kamping Kabins are a great way to stay and enjoy the outdoors without the concerns of a wet tent. The campground employees were always cleaning. Very happy place. Great location in between two different park entrances.
Sep 07, 2015
Aug 31, 2015
Great place to stay. Super cozy and quaint for a romantic weekend away from the city!
Aug 31, 2015
Great place to stay, bathrooms were very clean and cabins were comfortable. It was a beautiful stay
Aug 30, 2015
Very friendly and helpful people, we felt at home. Met nice campers, whom we had an excellent time with at i.e. the campfires. Cabin with bunk beds were very comfortable. We just loved the swing. The whole place is quite well kept. The shop is a little too expensive.
Aug 24, 2015
The staff is very polite,helpful,and hard working. The entire campground is very well kept, including the bath houses, and pool. Will stay again!!
Aug 24, 2015
fantastic. 5 stars does not do justice for this campground or the staff.I will give them a rating of 10 stars.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind and encouraging words! Our staff is the best and do their best to make this the best place to stay in the valley!
Aug 20, 2015
Campground was family friendly. Carol was awesome. Lodge had roaches!!!!

CAMPGROUND RESPONSE / COMMENTS:

It is really not necessary to use your friends Rate Your Stay review to post the issue a second time. As we stated in your other review we first discovered the roaches 2 weeks prior to your stay and have been exterminating the building since.
Aug 17, 2015
Enjoyed Koa. Carol was awesome. Did find a roach in the lodge and 1 in my belongings when returned home

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry you experienced issues. The discovery of the infestation first occurred two weeks prior to your stay. Since German cockroaches are not indigenous to this area we have been trying to figure out who brought them in and have been working diligently to eradicate the issue.
Aug 17, 2015
Nice campground. Cabins were well placed. Camp store found carry more food items.

CAMPGROUND RESPONSE / COMMENTS:

We are always open to suggestions. We carry bread, milk, meats, cheeses, canned fruits/vegetables, candy, sodas, ice cream, pasta/sauce, fresh eggs and more.
Aug 15, 2015
This was one of the best campgrounds that we stayed in since 2001. The staff was wonderful, cabins, bathrooms,laundry room and grounds were very clean. Everything was easily accessible. Had a wonderful time. will return here often.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We look forward to your return visit!
Aug 11, 2015
Checked in 1 1/2 hours after scheduled check in...lodge was not ready. Comped with firewood.Lodge 1 appeared clean.Last night of of our stay we discovered a MAJOR infestation of cockroaches, adults and babies. Upon further deep inspection. Found dead&live roaches under the microwave,countertop frig & beds.Up all night killing roaches. No WiFi or cable either. Not what was advertised.Disappointed!!

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry you experienced issues. The discovery of the infestation first occurred during your stay. Since German cockroaches are not indigenous to this area we have been trying to figure out who brought them in and have been working diligently to eradicate the issue.
Aug 04, 2015
Aug 01, 2015
Great place !!! Bathrooms were SUPER clean. Nice staff. Close to many area attractions!!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay!
Jul 27, 2015
Had a great time during our recent stay with grandkids. Campground was the cleanest I have ever seen! Staff was friendly and accommodating! Lots of fun activities for the kids! My only recommendation would be to invest in a bigger screen for movie nights!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We also hope you enjoyed the new 36" screen in your cabin and cable TV. We decided to invest in adding cable TV and flat screen TV's in the cabins rather than a large one for outdoors.
Jul 27, 2015
We stayed in a Kabin, which was well maintained and shaded. It had a refrigerator, microwave, and TV, which we don't see in other KOA's. The staff was extremely friendly and helpful. Pool was kept clean, playground was great. Very nice KOA to stay at. Will be back.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to your return. Thanks for the kind words.
Jul 26, 2015
This is not a kid friendly park, at all! Not only do pets have to be on a leash, your kids do too! The owner of the park created quite a scene with a very nice family because her grandchildren were chasing the chickens! She screamed and was extremely rude, scaring the children to death. In her fury, she ordered the nice couple off the premises! I will never return to this KOA!

CAMPGROUND RESPONSE / COMMENTS:

The children were in a restricted area and throwing rocks at the chickens. The staff asked them several times to not throw stones. We had complaints about the unsupervised children throwing stones close to vehicles. ALL children under 12 must be ALWAYS supervised on our campground.
Jul 25, 2015
Lots of amenities great place for pets and children. Staff very friendly and bathrooms were clean and better than expected.
Jul 24, 2015
Enjoyed the friendlyness and all the opportunities the kids had to do activities. The little amenities added up. Nice location. Work on speed of pizza delivery and fire wood. Order firewood that didn't arrive till 3-4 hours later and pizza took over an hour. Understand campers were registering and staff was busy. Plus it was dinner time and orders were coming in. More employees during heavy times.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We will take your suggestions into consideration.
Jul 20, 2015
Everyone was friendly and helpful. The site itself was loaded with activities and options. We enjoyed meeting the chickens and cat which live on property as well. If we are in the area again we will definitely stay here.
Jul 19, 2015
Maybe have a golf cart for rent for disable,but we enjoyed our stay. Maybe send some discount coupons ,that would help.
Jul 17, 2015
Everything was great except the chickens. What's up with the chickens???

CAMPGROUND RESPONSE / COMMENTS:

The chickens are here to keep down the tick and fly population. They provide wonderful eggs. They clean the food micro debris that gets left on the ground when we eat outside. And are a terrific form of entertainment.
Jul 14, 2015
Very strict rules. Flies were terrible. Miniture golf course was broken down. Maybe decks on cabins should be hosed down to avoid attracting so many flies.

CAMPGROUND RESPONSE / COMMENTS:

In order to keep this a family friendly campground there are rules everyone is expected to follow. We are sorry you found them to be constricting. Living in the woods comes with certain issues such as not leaving out food to prevent attracting flies. The mini golf has been rebuilt.
Jul 08, 2015
We misunderstood the rules of gathering firewood and picked up a limb that was laying nearby. We were approached in a rude manner instead of explaining the rules. The lady snatched up the limb and pieces and kept insulting us. We have no problem with the rules just the way we were treated. We purchased 4 bundles of wood. This campground needs to work on customer service.

CAMPGROUND RESPONSE / COMMENTS:

Our campground policies are clearly written on the map given to everyone at check in. The receipt you signed at checkin states you agree to read and abide by the campground rules. We do apologize if you feel you were treated rudely. Dragging logs and branches out of the woods is not allowed.
Jul 07, 2015
We enjoyed our stay in the kabin which is convenient to the restroom; unfortunately, we found only 1 restroom in the entire campground. They do post the cleaning times (12-2), but inevitably, that is ALWAY when "nature calls" and there are no alternatives other than wait. They staff was exceptionally friendly (definate plus) and always greeted us with a smile. Certainly value priced!

CAMPGROUND RESPONSE / COMMENTS:

Oh, dear...when "nature calls" you can always let the staff know and we always make the bathroom available to you! We look forward to seeing you again.
Jul 04, 2015
The cabin needed a extra step
Jul 04, 2015
Beautiful setting, very clean cabin and bathrooms. One of the most beautiful campgrounds ever!
Jul 02, 2015
Lovely location, very nice kabin in quiet area of the site and friendly staff
Jul 01, 2015
everyone was so nice and helpful. The staff all had a great sense of humor. Look forward to going back alot more.
Jul 01, 2015
Very friendly clean Koa. downside, no internet, no signal nothing. chickens on the porch was awesome! People were nice and mostly helpful. very very clean koa! loved our stay even though it was only for the evening very relaxing place :)

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. Rural internet is a challenge and we continue to strive to make it better.
Jun 28, 2015
I love this campground and it's location. There is so much to do and it is so close to the Shenandoah National Park!
Jun 23, 2015
Love the Kabins!
Jun 22, 2015
 

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