Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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4.5 out of 5
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Cabin Reviews

Nov 19, 2014
Outstanding campground. Beautiful, clean and extremely well maintained throughout...
Nov 05, 2014
Monica and her family (& coworkers) do a phenomenal job at working as a team & keeping the campground meticulous. They are all friendly and helpful. It's a great place to visit!!
Nov 05, 2014
We loved it! Very welcoming, easy to go to our cabin when we arrived late at night, lots of fun activities hosted by campground.
Oct 28, 2014
I wish I had been told which cabin I was assigned BEFORE i got there, since I got there after 8pm and nobody left a map, or letter or something. I asked for sheets and blankets and there was none in my cabin even though I called a few hours before. You should explain in your confirmation email that if u get there after 8pm nobody can help u... and tell u in advance your cabin.

CAMPGROUND RESPONSE / COMMENTS:

When we spoke in person I apologized to you for the confusion. I did not charge for the sheet service and sent over free firewood. My staff is close to perfect and is not above making the rare mistake.
Oct 27, 2014
Beautiful place and great service. Came for a long weekend get away, and didn't want to return to "reality". Will have to come back!

CAMPGROUND RESPONSE / COMMENTS:

We are always glad to see people come to relax and escape the stress of daily living. Come on back anytime your batteries need a "recharge"! We will be here.
Oct 26, 2014
Excellent! Only complaint was that wood bought from KOA store would not burn.
Oct 26, 2014
Oct 26, 2014
I stay in deluxe cabin at least 2 times a year. It is so nice relaxing. Everyone is so nice..see you next year..cant wait

CAMPGROUND RESPONSE / COMMENTS:

It is always a pleasure to see your smiling face. See you next year!
Oct 23, 2014
Oct 22, 2014
Well-kept cabin. Was dissapointed that there was no stove.

CAMPGROUND RESPONSE / COMMENTS:

When you made your online reservation the site description clearly states what is in the kitchen. Your email confirmation has an extensive list of what you will and will not find in the lodge and what you may wish to bring along. I am not sure how we can communicate any more clearly our amenities.
Oct 15, 2014
Oct 15, 2014
We really enjoyed our stay at your KOA Deluxe Cabin and plan on reserving the cabin again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you again.
Oct 14, 2014
Friendly. Clean bathrooms. Kabin bed mattress firm and comfortable...better than some $200 a night hotels!

CAMPGROUND RESPONSE / COMMENTS:

Wooo Hooo! Those new 7" mattresses were a good investment! Glad you liked them.
Oct 13, 2014
This campsite exceeded our expectations! The grounds are very clean and very quiet. Our Cabin was extremely clean and comfortable. The staff is very welcoming and friendly and they had many activities planned throughout Saturday including a lighted hay ride in the evening. We were there for JMUs family weekend so we didn't get to take in the full experience, but can't wait to come back!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We look forward to seeing you, through the next few years, as your student progresses through JMU.
Oct 12, 2014
The campground was convenient to the things we wanted to see, it was clean, well equipped, and comfortable, and the staff was VERY friendly. Overall, it was a 5-star vacation.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay and your vacation.
Oct 12, 2014
We stayed in a cabin and it was lovely. The room was very clean and staff were very accommodating.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We work hard to keep everything as clean and pleasant as possible. Thank you for noticing. I will let the staff know they are doing a great job!
Oct 08, 2014
Very nice cabin experience. Close to nice clean restrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay.
Sep 22, 2014
Sep 16, 2014
We enjoyed our stay, the management was friendly and helpful. The bath houses were clean and camping areas are nice.
Sep 15, 2014
Great campground. Great setting and super atmosphere. Nestled in the Shenandoad valley. Had a wonderful time!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Sep 12, 2014
Never Again 1. Politics on the FRONT DOOR is bad business. Liberal extremism stickers are fine on a car bumper, but for goodness sakes this is my vacation! I respect your rights. Respect mine. My $ vote wont come back. 2. They sold green wood to me & the retired cple w/their grndchldrn. After 2 hrs, including kerosene & a torch we gave up. No smores for the kids. I felt bad for the childre

CAMPGROUND RESPONSE / COMMENTS:

Our campground is a family friendly campground where ALL TYPES of families are welcome. We do not label or discriminate. Being biased or discriminatory is your right...not doing so is my right. I would prefer to fill my campground by welcoming all people with an open heart. We support Human Rights.
Sep 08, 2014
We loved this campground! It was small & quiet. I couldn't ask for a friendlier staff. The cabin was clean & very nice. The best part...our dogs were allowed to go with us. We'd definitely recommend this KOA to anyone & plan on visiting again!
Sep 05, 2014
Enjoyed my stay.felt very safe traveling alone. The restrooms were clean and the coffee was fresh!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words! As a fellow solo traveler, I understand the importance of feeling safe and secure. We do our best to ensure everyone has a safe feeling here. We live here, too! We look forward to seeing you again.
Aug 26, 2014
We had a wonderful staying; all people working there were totally kind and friendly that made our time spent really enjoyable. Looking forward to coming back... Thanks...!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay. We do look forward to seeing you again.
Aug 25, 2014
nice pleasant and helpful staff, family atmosphere, clean grounds , restrooms, cabins and camp sites, would recommend this KOA to friends and family

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Our family friendly campground is here for all to share. We look forward to seeing you again. Bring friends!
Aug 19, 2014
Aug 19, 2014
Aug 17, 2014
Enjoyed our stay. The pool was too cold to use. Wish it were heated. Also wish the indoor game area was larger. Bathrooms and showers were a pleasant surprise. Cabin mattresses were very comfortable. Cabin was very clean and comfortable. Would stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry the pool was cold. We had an issue with mud in the pool. We had to pump out about 4000 gallons and were in the process of refilling it with spring water during your stay. We did not have much call for the game room when we had one so we did eliminate all but the basics.
Aug 14, 2014
Nice KOA. Most of the staff was really nice (host family was awesome). Pet friendly, with their own flock of hens roaming! Playground with checkers, tether ball, basketball court. Outdoor spaces nicely manicured with pet walks, swing, pond, trails... Fun pancake breakfast and to-go pizza. Not so in love with pay as-you-go ice cream social since it's free @ other KOAs but small price to pay for fun

CAMPGROUND RESPONSE / COMMENTS:

I am so sorry you felt paying for ice cream was an issue. We hope you enjoyed the free activities: giant checkers, pool table, air hockey, mini golf, equipment loan, ping pong, movie night, fishing pond. Perhaps, we should charge for all of the other activities and give away ice cream for free.
Aug 09, 2014
Wonderful cabin and wonderful staff! Only one suggestion: please put another mirror in the deluxe cabin! The bathroom mirror is fine, but with a lot of people sharing the cabin (it sleeps six after all) it'd be nice to be able to use a mirror without occupying precious bathroom space. We have stayed at many KOAs and this one exceeded our expectations!

CAMPGROUND RESPONSE / COMMENTS:

Great suggestion! We will be hanging full length mirrors in the master bedroom asap. Thank you very much for the kind words and excellent observation/suggestion for improvement!
Aug 06, 2014
We found this KOA Kampground to be well run, well kept and very accommodating. We spent a good deal of time at the Kampground and enjoyed the weekend breakfast and mini golf course. We also walked the trail that lead into the National Forest. The owners and their eldest daughter where top notch.

CAMPGROUND RESPONSE / COMMENTS:

We are so happy you enjoyed your stay and were able to enjoy the many activities we offer. We look forward to seeing you again.
Aug 04, 2014
Aug 04, 2014
we had a great time. the people were very friendly and help us a great deal.
Aug 04, 2014
Jul 25, 2014
My sister and I had a wonderful stay at your koa. It is well kept, and the staff was soo nice. We will definitely visit again. Thank you, for all you do :)
Jul 23, 2014
Jul 20, 2014
We had a fantastic time! Everyone was friendly. The cabin was the perfect size for our family. Other than the pool being chilly, my picky kids had no complaints and kept asking to go back to the camp when we were out sight-seeing! We will be back for more fun!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. Your kind words made my day. We look forward to seeing you (and the kids) again!
Jul 19, 2014
We had a wonderful time. The cabin was clean and the staff was friendly. The fridge in the cabin did have a nasty noise coming from it but that was the only negative during our stay . I would highly recommend this campground :)
Jul 14, 2014
Jul 14, 2014
We had a wonderful stay at the KOA. The amenities were wonderful within the cabin. The only area for improvement would be better mattresses on the beds.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the mattress issue. I found the mattress in the master bedroom had been flipped over by a new housekeeping team member. Pillow top mattresses are not supposed to be flipped so you slept on the "non pillow" side. The team member has been retrained.
Jul 10, 2014
My daughter's family really enjoyed the deluxe cabin experience, pool, etc...we enjoyed our little camper...

CAMPGROUND RESPONSE / COMMENTS:

Mr. Nye, thank you for the kind words. We hope to see your family again. Thanks for choosing our campground.
Jul 03, 2014
We enjoyed our stay and found everyone on staff friendly and helpful. We especially liked the distance between the cabins and the fact they were in wooded areas. Having the sink to do dishes inside in the laundry room with counter space on either side was a plus too. We would definitely return sometime.
Jul 02, 2014
Staff was very friendly and helpful. The location was wonderful, very peaceful. We weren't allowed to request which cabin we wanted which would have been nice. Other than that a very nice stay!

CAMPGROUND RESPONSE / COMMENTS:

When you made your online reservation you were given an opportunity to add comments or special requests. This would have been the time to request a certain cabin. If that cabin was available it would have been assigned to you. Otherwise, call the office to make reservations. Problem solved.
Jul 01, 2014
Jun 30, 2014
The staff could not have been friendlier or more accommodating. The facilities exceeded expectations for both functionality and cleanliness.
Jun 30, 2014
Super clean campground, well managed by very friendly team, beautiful location, fun activities -- "Hey" Ride for Kids, everyone really enjoyed (kids on the wagon and parents waiting at their campsite to hear their kids holler "Hey" as they rode by--- Ice Cream social was great, not that I needed to eat again! Seems like we ate every 15 minutes during this 2 day family reunion.

CAMPGROUND RESPONSE / COMMENTS:

Your family reunion was a pleasure to host. Thank you for noticing the results of our staff's efforts. The HEY ride is a favorite among the campers. Really, who can resist ice cream with all the toppings? It is what vacations are made for! We hope to see your family again.
Jun 24, 2014
Jun 24, 2014
Jun 24, 2014
The Kabin was perfect and spaced out from the others. We stayed and hiked Shenandoah NP. Bathrooms were clean and the pool was nice.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. Thank you for the kind words!
Jun 20, 2014
It was very relaxing and fun, everyone there treated us like family. I hated to leave. Can't wait to visit again love you guys.

CAMPGROUND RESPONSE / COMMENTS:

We love having you and your wonderful family here. We do hope to see you again this year. Rest and relaxation is on the menu for you! Be well and know we love you and your family, too.
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