Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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4.5 out of 5
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Cabin Reviews

Aug 01, 2015
Great place !!! Bathrooms were SUPER clean. Nice staff. Close to many area attractions!!
Jul 27, 2015
We stayed in a Kabin, which was well maintained and shaded. It had a refrigerator, microwave, and TV, which we don't see in other KOA's. The staff was extremely friendly and helpful. Pool was kept clean, playground was great. Very nice KOA to stay at. Will be back.
Jul 27, 2015
Had a great time during our recent stay with grandkids. Campground was the cleanest I have ever seen! Staff was friendly and accommodating! Lots of fun activities for the kids! My only recommendation would be to invest in a bigger screen for movie nights!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We also hope you enjoyed the new 36" screen in your cabin and cable TV. We decided to invest in adding cable TV and flat screen TV's in the cabins rather than a large one for outdoors.
Jul 26, 2015
This is not a kid friendly park, at all! Not only do pets have to be on a leash, your kids do too! The owner of the park created quite a scene with a very nice family because her grandchildren were chasing the chickens! She screamed and was extremely rude, scaring the children to death. In her fury, she ordered the nice couple off the premises! I will never return to this KOA!

CAMPGROUND RESPONSE / COMMENTS:

The children were in a restricted area and throwing rocks at the chickens. The staff asked them several times to not throw stones. We had complaints about the unsupervised children throwing stones close to vehicles. ALL children under 12 must be ALWAYS supervised on our campground.
Jul 25, 2015
Lots of amenities great place for pets and children. Staff very friendly and bathrooms were clean and better than expected.
Jul 24, 2015
Enjoyed the friendlyness and all the opportunities the kids had to do activities. The little amenities added up. Nice location. Work on speed of pizza delivery and fire wood. Order firewood that didn't arrive till 3-4 hours later and pizza took over an hour. Understand campers were registering and staff was busy. Plus it was dinner time and orders were coming in. More employees during heavy times.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We will take your suggestions into consideration.
Jul 20, 2015
Everyone was friendly and helpful. The site itself was loaded with activities and options. We enjoyed meeting the chickens and cat which live on property as well. If we are in the area again we will definitely stay here.
Jul 19, 2015
Maybe have a golf cart for rent for disable,but we enjoyed our stay. Maybe send some discount coupons ,that would help.
Jul 17, 2015
Everything was great except the chickens. What's up with the chickens???

CAMPGROUND RESPONSE / COMMENTS:

The chickens are here to keep down the tick and fly population. They provide wonderful eggs. They clean the food micro debris that gets left on the ground when we eat outside. And are a terrific form of entertainment.
Jul 14, 2015
Very strict rules. Flies were terrible. Miniture golf course was broken down. Maybe decks on cabins should be hosed down to avoid attracting so many flies.

CAMPGROUND RESPONSE / COMMENTS:

In order to keep this a family friendly campground there are rules everyone is expected to follow. We are sorry you found them to be constricting. Living in the woods comes with certain issues such as not leaving out food to prevent attracting flies. The mini golf has been rebuilt.
Jul 08, 2015
We misunderstood the rules of gathering firewood and picked up a limb that was laying nearby. We were approached in a rude manner instead of explaining the rules. The lady snatched up the limb and pieces and kept insulting us. We have no problem with the rules just the way we were treated. We purchased 4 bundles of wood. This campground needs to work on customer service.

CAMPGROUND RESPONSE / COMMENTS:

Our campground policies are clearly written on the map given to everyone at check in. The receipt you signed at checkin states you agree to read and abide by the campground rules. We do apologize if you feel you were treated rudely. Dragging logs and branches out of the woods is not allowed.
Jul 07, 2015
We enjoyed our stay in the kabin which is convenient to the restroom; unfortunately, we found only 1 restroom in the entire campground. They do post the cleaning times (12-2), but inevitably, that is ALWAY when "nature calls" and there are no alternatives other than wait. They staff was exceptionally friendly (definate plus) and always greeted us with a smile. Certainly value priced!

CAMPGROUND RESPONSE / COMMENTS:

Oh, dear...when "nature calls" you can always let the staff know and we always make the bathroom available to you! We look forward to seeing you again.
Jul 04, 2015
The cabin needed a extra step
Jul 04, 2015
Beautiful setting, very clean cabin and bathrooms. One of the most beautiful campgrounds ever!
Jul 02, 2015
Lovely location, very nice kabin in quiet area of the site and friendly staff
Jul 01, 2015
everyone was so nice and helpful. The staff all had a great sense of humor. Look forward to going back alot more.
Jul 01, 2015
Very friendly clean Koa. downside, no internet, no signal nothing. chickens on the porch was awesome! People were nice and mostly helpful. very very clean koa! loved our stay even though it was only for the evening very relaxing place :)

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. Rural internet is a challenge and we continue to strive to make it better.
Jun 28, 2015
I love this campground and it's location. There is so much to do and it is so close to the Shenandoah National Park!
Jun 23, 2015
Love the Kabins!
Jun 22, 2015
Jun 20, 2015
it was great the kids had a ball. Love Monica and her family.Maybe next time we will see monica's mom a wonderful lady. We love koa

CAMPGROUND RESPONSE / COMMENTS:

Your lovely family is always a pleasure to be around. Thanks for coming back time and again. Keep well and see you next time!
Jun 12, 2015
Our family had a great time staying at this KOA. The bathhouse was extremely clean and available when needed. It is very close to a lot of great attractions as welll.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are so glad you enjoyed your stay.
Jun 09, 2015
First time at a Koa and it was a great experience. The grounds and facilities we very well maintained. The staff were also friendly and helpful.Recycling bins would be a great addition to the campgrounds. Overall great experience.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. We are trying to reconfigure our recycling program. We are unable to recycle glass and when glass is put into the plastic or metal recycle bin it forces us to dump the bin into the dumpster removing broken glass is dangerous for my staff. Suggestions welcomed!
Jun 08, 2015
It was clean and check-in was a breeze. The pool railing needs to be fixed and the mini-golf was in a sad shape, but the cabin was perfect and the people very friendly. Loved how dog-friendly it was!
Jun 02, 2015
Very friendly staff. Pleasure to camp here Bathhouse clean. Good store. Definite plus that campground sells firewood. Nice cabin amenities.
Jun 02, 2015
May 28, 2015
Nice campground. Quiet at night and beautiful views coming and going. Staff was great! Jennifer is nice and full of info about the area. Craig worked hard on the pool during out visit!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Jenn and Craig..and the rest of the staff work hard to make sure everything is as good as it can be! Thanks for noticing!
May 26, 2015
Wonderful, friendly staff, very clean bathrooms, beautiful campsite. Will definately be back.
May 26, 2015
Great staff, family friendly, lots to do without ever leaving the campground.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and took advantage to everything we offer included in your stay!! Come back soon!
May 26, 2015
The staff was personable and attentive throughout our stay even offering delivery of firewood! All the sites provided shade, it was quiet and extremely family friendly. The fact you purchase fresh eggs produced by the hens on site was a wicked bonus!! We are already planning our return trip!

CAMPGROUND RESPONSE / COMMENTS:

We look forward to your return!
May 23, 2015
very nice and quiet everyone was very nice and helpful I enjoyed my vacation your out within short distance to a lot of thing to do and resturants but far enough away to relax and unwind from your days activities

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are so glad you enjoyed our wonderful area and campground!
May 22, 2015
Le seul élément négatif, le wi-fi limité qui m'a empêché de travailler le soir.

CAMPGROUND RESPONSE / COMMENTS:

We do have limited WIFI. It is satellite dependant. Rural internet access in the USA is still a challenge. Nous ne devons WIFI limitée . Elle dépend satellite . Accès internet rural aux Etats-Unis est toujours un défi .
May 19, 2015
We rented Lodge #2 which was very nice very clean very comfortable, with a large deck, tables, chairs, 2 grills and a fire pit. The staff was friendly, very accommodating, very visible, and helpful in every way I requested. The campground is attractive and quiet. We would go there again, no question about it.

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are glad you enjoyed your stay and appreciate our efforts.
May 19, 2015
Cleanliness deserves a "10". Need to incorporate more to do such as bike rentals, fix mini golf, need a game room. Need activities, etc. Store needs more food choices

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you noticed how clean we keep the campground. Come back during season for a full activity schedule. Sadly, the minigolf was damaged by a camper and will be repaired when the insurance company gives clearance.
May 19, 2015
We had a wonderful stay in our little cabin. It was so nice to be able to bring our dog along for the trip and he seemed to love it as much as we did. And the bathrooms were surprisingly very clean for a campground. We will definitely be back again one day soon!

CAMPGROUND RESPONSE / COMMENTS:

We take clean bathrooms very seriously. Thank you for noticing! We are happy to welcome furbabies to our campground.
May 13, 2015
This was the 3rd or 4th time that we have stayed at the Shenandoah Valley KOA campground. We camp with an RV except this time we stayed in one of the cabins/lodges. It was great. Obviously we like this campground since we keep returning. (It is conveniently located close to JMU! :-)

CAMPGROUND RESPONSE / COMMENTS:

We are always glad to see you! Camping offers a nice change from the Harrisonburg hustle and bustle during JMU event weekends.
May 04, 2015
We had a great time! Beautiful location and the staff was very friendly and helpful! Looking forward to going back!
Apr 28, 2015
We had a great time, we'll be back!
Apr 27, 2015
Great clean cabin. Friendly staff.
Apr 27, 2015
Everyone at this KOA is extremely helpful and welcoming. Enjoyd the cabin by the woods, and enjoyed the nightly singing of the "spring peepers" (tree frogs) coming from the woods. Thank you all.

CAMPGROUND RESPONSE / COMMENTS:

Those peepers are amazing! They serenade us each spring. We are glad you enjoy their song.
Apr 13, 2015
Apr 08, 2015
My husband and I had the most perfect stay in K-2! Thanks to all!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. Thanks for the kind words.
Apr 06, 2015
The only thing I do not like is the fee for dogs. I feel that 25.00 is just to high. I have to very small dogs which I tend to them extremely well while staying at KOA. That cost me 50.00 to bring them with me. That to me is just way to much. I can see maybe with much bigger dogs the price may be higher but shouldn't be that much for small dogs.

CAMPGROUND RESPONSE / COMMENTS:

We do charge $25 per dog in the cabins and $35 each in the lodges. We spend extra time and effort deep cleaning the living area and yard after dogs have been in the buildings.I can understand $25 per dog is a lot of money. When we travel and must board our dog it does cost a lot more than $25.
Apr 05, 2015
We would stay here again in a heartbeat! Very friendly staff and just an awesome campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We look forward to seeing you again.
Apr 03, 2015
FANTASTIC! Spotless bathrooms, excellent, kind and friendly customer service. Cabins were absolutely beautiful, clean and cozy! I cant wait to come back and bring friends and family!

CAMPGROUND RESPONSE / COMMENTS:

Thank you:)
Mar 19, 2015
Very clean, pleasant staff, overall great stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you:)
Mar 16, 2015
We stayed in deluxe cabin #2. Very clean, very nice. We enjoyed our stay. Thanks!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We look forward to seeing you again.
Mar 16, 2015
Great staff, great koa

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We look forward to seeing you again.
Jan 20, 2015
Dec 16, 2014
I understand I checked in there during the winter, but it would be nice to have better heat in the cabins. There is more square footage than the small, plug-in radiator heater can handle. I was charged $25 for a pet fee, and there is a sign in the cabin saying $15. I felt mislead by that. It's a nice place, but I expect to be charged accurately and communicated to clearly.

CAMPGROUND RESPONSE / COMMENTS:

You are correct about expecting accurate charges. The pet fee had been increased and the sign in your cabin had not been updated. We certainly apologize for the confusion. Had you mentioned the heater not being good enough during your stay we could have done something about it.
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