Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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Camper Rating
4.5 out of 5
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Campground Reviews

Nov 05, 2014
Monica and her family (& coworkers) do a phenomenal job at working as a team & keeping the campground meticulous. They are all friendly and helpful. It's a great place to visit!!

CAMPGROUND RESPONSE / COMMENTS:

We always enjoy your smiling faces! Thank you for such kind words.
Nov 04, 2014
we enjoyed it very much

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. We hope to see you again.
Nov 03, 2014
great place to camp-people are great.
Nov 03, 2014
We had a great time, a very nice and well run campground. Sites were spacious and easy to get in and out of.
Nov 02, 2014
Interior roads are quite rough and tight turns with trees and rocks.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you had trouble driving our roads. We have people with 45' motor homes, towing flatbeds, drive without trouble through our park on a daily basis; however, at least once a month we have people with 25' or smaller motor homes with no tow vehicles go on the very same roads and hit trees.
Nov 01, 2014
Many of the amenities were closed for the winter yet the price was the same as summer. Also, we did not appreciate paying and additional $12 for two friends to join us for dinner.

CAMPGROUND RESPONSE / COMMENTS:

The only thing closed is our pool. You were welcome to enjoy mini golf,pond,game room,hiking trail,basketball,playground and the leaf changes until season ends in November. Paying for guests is standard practice but also the first line on our campground rules you agreed to read upon check in.
Nov 01, 2014
One of the 2 nicest KOA's I've stayed at. I'll be back again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We look forward to seeing you again.
Oct 29, 2014
Great Place to stay, Very friendly and helpful
Oct 29, 2014
Oct 28, 2014
very enjoying and relaxing
Oct 28, 2014
Quiet, family oriented camp ground. Our second visit, and we'll be back.
Oct 28, 2014
clean and quiet
Oct 28, 2014
I wish I had been told which cabin I was assigned BEFORE i got there, since I got there after 8pm and nobody left a map, or letter or something. I asked for sheets and blankets and there was none in my cabin even though I called a few hours before. You should explain in your confirmation email that if u get there after 8pm nobody can help u... and tell u in advance your cabin.

CAMPGROUND RESPONSE / COMMENTS:

When we spoke in person I apologized to you for the confusion. I did not charge for the sheet service and sent over free firewood. My staff is close to perfect and is not above making the rare mistake.
Oct 28, 2014
Monica was very pleasant and helpful with cable TV and propane refill issues. Staff overall very friendly and efficient.

CAMPGROUND RESPONSE / COMMENTS:

I was glad we could help. My staff goes out of their way to make every stay as pleasant as possible. We hope to see you again.
Oct 28, 2014
Beautiful campground. Happy, helpful staff. Very, very clean and well maintained bathrooms and other facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for noticing! Our staff work hard to keep our campground in tip top condition.
Oct 27, 2014
Oct 27, 2014
Beautiful and well maintained campground. Very friendly and knowledge staff. All around a great camping experience. Will definitely come back.
Oct 27, 2014
Oct 27, 2014
Oct 27, 2014
Nice campground, Positives - well laid out hookups. Our site was spacious. Nice Fire Pit. Negatives - No deluxe/premium sites at this park, sites are not level, WIFI reception terrible.

CAMPGROUND RESPONSE / COMMENTS:

Many of our sites are level. Site 45, where you were is low on the driver side. We do plan to install 2 premium sites this season. Upon request, we could have upgraded you to a big rig site that is level, large and had a beautiful yard, the big rig site fee is higher than site 45. Yes wifi is bad.
Oct 27, 2014
never heard of rates for leaf season. Rip Off!!!! Also, lady's rest room had poop on the floor.

CAMPGROUND RESPONSE / COMMENTS:

October is still high season for the beautiful Shenandoah Valley, Virginia.People come to enjoy the change of the leaves and our local college football games. We tidy our bathrooms often during the day.Informing us of issues while you are here would allow us to fix them immediately.
Oct 27, 2014
Beautiful place and great service. Came for a long weekend get away, and didn't want to return to "reality". Will have to come back!

CAMPGROUND RESPONSE / COMMENTS:

We are always glad to see people come to relax and escape the stress of daily living. Come on back anytime your batteries need a "recharge"! We will be here.
Oct 27, 2014
Oct 27, 2014
Very good. Should consider lighting the kids play area.

CAMPGROUND RESPONSE / COMMENTS:

Our playground and basketball court close at dusk and therefore are not lighted. We encourage children and their parents to abide by the closing time for the playground.
Oct 26, 2014
Very nice and clean park and the owners / staff are very helpful and friendly.
Oct 26, 2014
Oct 26, 2014
Great for fall camping especially
Oct 26, 2014
I stay in deluxe cabin at least 2 times a year. It is so nice relaxing. Everyone is so nice..see you next year..cant wait

CAMPGROUND RESPONSE / COMMENTS:

It is always a pleasure to see your smiling face. See you next year!
Oct 26, 2014
Excellent! Only complaint was that wood bought from KOA store would not burn.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed our deluxe cabin.
Oct 25, 2014
Stay here frequently one of my favorite campgrounds in Virginia. Chickens were great company during my stay. Campground well kept and squeaky clean.
Oct 25, 2014
Oct 25, 2014
very nice KOA. A little far from I-81
Oct 25, 2014
Great lots with plenty of shade; employees real friendly and helpful.
Oct 25, 2014
Great campground, very freindly staff.
Oct 25, 2014
Oct 24, 2014
Very rough internal road & site development, but good 50A elec. & cable TV plus water & sewer. Has 3.4 mi tortuous twisting road with short steep hills from I-81 to park plus steep hill at park entrance. At $52 for one night, was one of most costly KOAs for us. Difficult tortuous internal roads for 40ft motorhome. Not for novice drivers (I have 17 years/185,000 mi motorhome experience).

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you were not comfortable driving on the standard DOT double yellow line road from I81 to our campground.As for our roads in the campground, we have had 45' long Big Rigs towing double decker trailers drive with confidence through our park with no issues.
Oct 23, 2014
Oct 22, 2014
The campground sites are in terrible condition. Our site was not level and the picnic table was actually on a down slant from the fifth wheel. Not usable at all. The woman at the desk doing the check-in was not friendly or helpful. We are loyal KOA campers and this is one of the few times we were sorry we stayed at a KOA. We felt we overpaid for the overnight stay.

CAMPGROUND RESPONSE / COMMENTS:

Site 69 is a favorite among some of our regular campers. We are sorry you felt it was not level. We have never had a complaint about site 69 not being level. The front desk clerk in question did everything in her power to make you happy. We are truly sorry to have disappointed you.
Oct 22, 2014
Very nice and clean.
Oct 22, 2014
Well-kept cabin. Was dissapointed that there was no stove.

CAMPGROUND RESPONSE / COMMENTS:

When you made your online reservation the site description clearly states what is in the kitchen. Your email confirmation has an extensive list of what you will and will not find in the lodge and what you may wish to bring along. I am not sure how we can communicate any more clearly our amenities.
Oct 22, 2014
Great friendly staff, nevera problem, always super clean and fun

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you in the new year. Thank you for the kind words. Our staff is the best!
Oct 22, 2014
AWESOME is the best word for it. What a beautiful campground, kept in great condition. Our site was perfect, the bathroom/showers were perfect. I will give it 5 stars only because 8 stars isn't an option!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for such kind words. Our staff is the best and goes out of their way to make everything as close to perfect as can be. Thank you for noticing!
Oct 21, 2014
Oct 21, 2014
a nice & quiet camp, relaxing
Oct 21, 2014
We had a great stay again this year (our second). We only wish that you offered a military discount through October, which is when we always come over to camp.
Oct 21, 2014
Friendly staff, quiet area, camping lots seemed to be a nice size throughout the campground, and fun activities for the kids. We had a nice time camping here.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. Halloween is a wonderful time to be here. We enjoy playing and doing crafts with the kids. We hope to see you in the Spring!
Oct 20, 2014
Very friendly staff, great location, and clean! Thank you!!
Oct 20, 2014
Oct 20, 2014
Wonderful staff, activities and setting. Well run and clean. Best campground we've stayed at
Oct 20, 2014

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