Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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Camper Rating
4.5 out of 5
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Campground Reviews

Jun 22, 2014
Although we did not get to use any of the amenities, we had a great time.

CAMPGROUND RESPONSE / COMMENTS:

Come on back when you can stay awhile!
Jun 22, 2014
very tight quarters and hard getting in with 30' But very helpful in getting into site

CAMPGROUND RESPONSE / COMMENTS:

Site 57 is a very easy to get onto water/electric site. A 30' rig should have no trouble getting into that site. We are so sorry to know you had trouble. We are glad to know our staff was there to assist you.
Jun 21, 2014
Great campsite,very well managed
Jun 20, 2014
It seemed to be cleaner than the last time we stayed here. Staff very helpful. Usually just a necessary stop but really enjoyed it this time.

CAMPGROUND RESPONSE / COMMENTS:

Oh, yes! In 2012 you arrived right after a crazy Holiday weekend. We are so glad you returned this year when we were not so busy cleaning up and were able to offer you our best side. Thanks for returning and see you next year!
Jun 20, 2014
It was very relaxing and fun, everyone there treated us like family. I hated to leave. Can't wait to visit again love you guys.

CAMPGROUND RESPONSE / COMMENTS:

We love having you and your wonderful family here. We do hope to see you again this year. Rest and relaxation is on the menu for you! Be well and know we love you and your family, too.
Jun 19, 2014
Jun 19, 2014
Very friendly and accommodating staff. Beautiful scenic brief drive down hilly country road to get there. Nice rustic campgrounds.
Jun 18, 2014
Jun 18, 2014
People are friendly and helpful, but there are two issues that necessitate the poor review. One, the site was EXTREMELY uneven. Two, wifi was a joke. Pool was very nice and showers were clean.

CAMPGROUND RESPONSE / COMMENTS:

We do have a couple of unlevel sites. The site you were on is not one of them. If we could go "buy a box of good wifi" we surly would.We are sorry you felt it necessary to to give such a poor score. In the future you can call the office if you have an issue so it can be rectified.
Jun 17, 2014
We have stayed here a couple of times. Convenient location when traveling north and south along 81. A little tight for big rigs with trees and rocks but very doable. Pricey for a one night stand coming in late and leaving early. Nice staff and quiet location.
Jun 17, 2014
We have been there many times before, but will not go back after this weekend. They tried to put us in a site at the bottom of a hill after a hard rain, right next to the bathhouse. They didn't answer the phone when we called for information, took over 30 minutes to check us in, and when checking out took customers out of line, making us wait. We had to wait longer to check out. Not going back...

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry you had such trouble at our campground. When you make an internet reservation the computer assigns sites.You can add comments to request particular sites.We always return phone messages.Next time leave a message.Having been here 3 times you should be aware you do not need to checkout
Jun 17, 2014
This is a very nice, clean and quiet park about 5 miles from I-81. The office staff was friendly and efficient. We were registered and then escorted to our site in a matter of minutes. The laundry and bathroom facilities are well maintained and clean. Our site was a large, very nice, pull thru. All the hook-ups worked fine. We stayed two nights in a 36' 5th wheel.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words and efficient review. We hope to see you again.
Jun 16, 2014
Jun 16, 2014
Jun 16, 2014
Awesome area, campground, terrain.... and clean! Thank you for a wonderful stay!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoy our beautiful campground. Our staff works hard to make things the best they can be. Thank you for the kind words.
Jun 16, 2014
Lovely, heavily wooded setting. Extremely clean cabins- which is so important to us. Friendly staff. Good people. Thank you KOA. Its good to have a place to feel safe when traveling so far from home.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much for the kind words. We work hard to keep everything clean, welcoming and safe for all of our guests! We hope to see you again.
Jun 16, 2014
Had a great weekend. The campsite and the facilities were all very clean. Staff was very nice and helpful. Would definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. Thank you for the kind words.
Jun 15, 2014
Large sites with great fire pits. Extremely friendly and informative staff.
Jun 15, 2014
Nice, clean, well kept. Site was level and large. Will be back soon as we can.

CAMPGROUND RESPONSE / COMMENTS:

Ah, yes...site 64 is often requested as it faces the woods. It is easy to forget you have a whole campground behind you. We are glad you liked the site. Our staff prides themselves on the clean well kept grounds. Thank you for noticing.
Jun 14, 2014
Jun 14, 2014
need to fix wifi

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the suggestion. Perhaps in the future there will be the technology to receive better satellite reception through the mountaintops. Until then, we do our best with what we have. We hope you enjoyed the rest of the amenities:pool,hiking trail,free minigolf & fresh pizza delivered to site
Jun 13, 2014
Jun 13, 2014
Pretty spaces. Nice owners.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Jun 13, 2014
No drainage roadway get washed out bridge overflows charges for early check in sites are not as long as quoted

CAMPGROUND RESPONSE / COMMENTS:

Yes, actually the road did wash out. In fact several roads and buildings in the area were flooded and washed out. This happened after a severe storm. Our big rig sites are very large. Site 63 is one of the smallest at 55 feet long. Your 38 foot Motor Home fit in there fine.
Jun 12, 2014
It was so clean and quiet and the staff was friendly and welcoming! We will be back and will make it a "regular," since we camp one week a month. Thank you!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We do look forward to seeing you again.
Jun 11, 2014
Jun 10, 2014
The personnel and resort are very nice. For a big rig it is somewhat of a challenge on the narrow state road getting there especially when meeting tractor trailers and dump trucks.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Jun 10, 2014
Owners family and staff are very friendly and helpful. The campground is located in beautiful natural surroundings with lots to do in camp or around the local area.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We enjoy the wooded area and do our best to keep it as natural as we can while enjoying over 15,000 people here each year.
Jun 10, 2014
We stayed at a site in the upper section of the campground and found it to be quiet and clean. Staff was friendly and helpful.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay in our campground. We hope to see you again. Thank you for the kind words.
Jun 09, 2014
Jun 09, 2014
They were so friendly to our three boys and treated us like family. It's a beautiful place to stay, and it was such a memorable vacation for us. It brought us closer as a family. They have so many activities for kids!

CAMPGROUND RESPONSE / COMMENTS:

Your boys were easy to treat like family. They are nice and fun to have around. Thanks for choosing our campground. We hope to see your family again.
Jun 09, 2014
Love staying here, it is the only place we go camping, so clean, quiet and peaceful.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We love having you here!
Jun 09, 2014
We were very happy with the site. Had an issue with ticks which I consider beyond the owners control. But the site was very nice and we enjoyed our stay.

CAMPGROUND RESPONSE / COMMENTS:

Yes, the ticks can be a problem when you are in the woods. Our free range chickens do keep the insect population down. They work hard! We are glad you liked site #64. It is a private site facing the woods with few neighbors. Thank you for the kind words.
Jun 09, 2014
Small and quiet but lots of fun! I would stay there again! I had to pay $20 extra for my own children and I thought that was a bit much but otherwise great !

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the campground and all the fun activities we offer. Our base rate includes 2 adults and 2 children. All persons after that are an extra fee. Extra adults are $6.00 per day and children $5 per day. We hope to see you again.
Jun 09, 2014
The owners are absolutely the best and want to make sure a visit to their KOA is enjoyable. Pleasant staff, beautifully kept grounds, plenty to do, and restful. Our dogs like coming here. We have been here before and plan to return.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We enjoy seeing people (and dogs) enjoy our little piece of the world. We look forward to seeing you again.
Jun 07, 2014
Great night. Nice and quiet, friendly staff and clean grounds. Will be returning in a couple of weeks.
Jun 07, 2014
Jun 07, 2014
Jun 05, 2014
Jun 05, 2014
All KOAs fantastic, thank you

CAMPGROUND RESPONSE / COMMENTS:

You are sweet. Thank you!
Jun 04, 2014
a great campground-clean,well taken care of grounds, helpful friendly staff. will definitely return.
Jun 04, 2014
Great campground, beautiful and large sites, very well kept, friendly owners and staff, I will be staying here again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Site 30 is a highly requested one! We look forward to seeing you again.
Jun 04, 2014
If you depending on the internet in your life, don't come here. The internet was too bad, in addition the 3G coverage is not that good. Staff are very friendly and very helpful. Cabinet is clean, but many things missing for the kitchen. I don't think I will come back here again.

CAMPGROUND RESPONSE / COMMENTS:

We inventoried your cabin and found nothing missing. We are at the base of a mountain and you were warned the internet is not high speed.
Jun 04, 2014
Was very quiet which was ok, now many campers. I was VERY UNHAPPY with the staff and the outrageous rules at the camp ground. I had family come up to cook out one evening and they were charged per person to come, then charged $24 for my grandchildren to swim in the EMPTY pool for MAYBE 30 minutes. Also told my 10 year old grandson that he could not come in the store, which was across from our cabi

CAMPGROUND RESPONSE / COMMENTS:

Children under the age of 12 must be supervised by an adult, in the store. All persons on the property, using the facilities, must pay the day use fee. Your family & the family with you have been banned from this campground. Defacing property, loud fights & general unsavory behavior is not tolerated
Jun 03, 2014
Very lovely setting,clean and the staff and owners were very helpful and pleasant individuals who take pride in keeping this campground in exceptional condition. Love the campground.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We work hard to keep the campground well maintained and pleasant.
Jun 03, 2014
The quiet atmosphere gave me the opportunity to relax and enjoy my stay. My site was clean and well maintained and of course the staff were very friendly and ready to assist if needed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We do our best to keep a quiet, comfortable atmosphere for all. Thank you for your loyalty and for taking the time to offer the kind words. We appreciate this.
Jun 02, 2014
Jun 02, 2014
Jun 02, 2014
This is our favorite KOA. Monica and her staff are great. We are looking forward to our next visit

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We always look forward to your smiling faces. Keep well and see you soon!
Jun 02, 2014
Lots of trees, friendly staff (especially Susie) and great weather. A great stay for us and thanks for a well kept clean and fun stay.

CAMPGROUND RESPONSE / COMMENTS:

I will pass your kind words on to Susie! We do our best to keep the property clean and pleasant. Thanks for noticing!

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