Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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4.5 out of 5
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Campground Reviews

Jul 24, 2014
I would highly suggest that this campground provide escort service to their campsites. In many cases the campsite numbers are on the tables, and so I had to walk down the road to find the sites (after our second time driving around the campground!)

CAMPGROUND RESPONSE / COMMENTS:

We offer escorts to every site unless the customer declines. I am sorry you did not have an escort.
Jul 23, 2014
Jul 23, 2014
The facilities were nice. Unfortunately, some of the people were not. This campground did not seem to welcome children (even well mannered ones) at all.

CAMPGROUND RESPONSE / COMMENTS:

All children under the age of 12 must be supervised by an adult at all times. This is our rule on the campground. This is posted in several places. This rule has nothing to do with being well mannered. This is a safety issue.
Jul 23, 2014
Visited Luray Caverns during our stay...Great!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. Luray Caverns is amazing!
Jul 22, 2014
The site (#14) was a little weird. It had a big stump that made it challenging to get lined up for hitching, and the campfire was in an odd location, away from where the trailer would naturally be parked. Everything else was okay, except for the annoying rooster who crowed constantly the whole time we were there.
Jul 22, 2014
Nice and quiet, relaxing
Jul 22, 2014
Just a one night stay, passing through. Could be a little less money.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you stopped here in the beautiful Shenandoah Valley and were able to stay in our quiet, safe and well maintained campground. We are conveniently located 4 miles from interstate 81 with level sites & full hookups. Our bath rooms and hot showers are clean, our staff friendly and helpful
Jul 21, 2014
The staff was very friendly, helpful, and accommodating for our overnight stay. The grounds were well maintained and many amenities were available. Hookups were extremely easy.
Jul 21, 2014
Jul 21, 2014
We enjoyed the new site this year. It appears that some of the infrastructure is being improved on. Internet serve still needs help.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for noticing! We work hard to make this place the best we can. If we could go out and purchase better internet we would! Internet is simply not going to be reliable or fast in a rural area when we depend on satellite for reception. We are lucky to have internet and TV at all.
Jul 21, 2014
Minor incident with camp hostess was resolved by owner. I was very happy with the results. John and Monica are fine people. Friendly, smart, and ideal for running a camp ground. The Harrisonburg KOA is now our camp ground of choice because of them.

CAMPGROUND RESPONSE / COMMENTS:

Ah, yes...minor incident...I do apologize again for that. I am so glad we were able to resolve the issue. This particular person found she was not suited for this kind of work and has vacated her position.
Jul 21, 2014
Campground was clean but the tent sites were poorly marked and trees were overgrown. It was difficult to find a spot for our tent because of the branches and weeds that had not been cut back. We had been assigned a spot but when we got there, it had been taken. Frustrating to try and find an unfamiliar cpsite at 12am. Large unmarked rocks along road made it hard to maneuver around facility in car.

CAMPGROUND RESPONSE / COMMENTS:

Trying to find a tent site and set up at 1am in the morning can be frustrating. Perhaps in the future, you could arrive earlier so you can set up when others are not trying to sleep or book a hotel room.
Jul 21, 2014
This has nothing to do with the campground. While were staying at Charoletteville7/16/14 (we had just scheduled that extra day I called this establishment for reserveration the following day 7/17/14 they said we had scheduled for 7/16/14 someone goofed I don't think I did but we still had to pay I didn"t argue the point knew it wouldn't do anygood Will I recommend this place never

CAMPGROUND RESPONSE / COMMENTS:

When you make a reservation we read back the details to you in order to make sure we have everything correct before running the credit card. We then send you an email confirmation. If there are any errors in the reservation you have two chances to correct them.
Jul 20, 2014
We had a fantastic time! Everyone was friendly. The cabin was the perfect size for our family. Other than the pool being chilly, my picky kids had no complaints and kept asking to go back to the camp when we were out sight-seeing! We will be back for more fun!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. Your kind words made my day. We look forward to seeing you (and the kids) again!
Jul 19, 2014
What a wonderful time we had. It was the first time in a long-time we tent kamped! We plan to do more. Bath house was clean and everything was convenient. There was so much to do in the area. Great time living in the "outdoors"!
Jul 19, 2014
We had a wonderful time. The cabin was clean and the staff was friendly. The fridge in the cabin did have a nasty noise coming from it but that was the only negative during our stay . I would highly recommend this campground :)
Jul 19, 2014
It was a pretty rustic campground. Thank you for your one night accomodations as we continued our trip south.
Jul 18, 2014
Jul 17, 2014
Jul 17, 2014
Simply gorgeous. Super nice people.
Jul 17, 2014
We arrived early, and asked if we could set up early (prior to a storm), and were informed that no one had been in the site the previous night, and it would cost an additional 10 dollars. Compared to other campgrounds that I have visited, this is very uncommon to charge to set up early. We chose to not pay additional money, and got caught in rain. Aside from this one experience, the stay was great

CAMPGROUND RESPONSE / COMMENTS:

Check in is a 2pm. Check out is at noon. In our attempt to keep the campground running smoothly we must have certain rules. We do charge a convenience fee for early or late checkin/out. It was your choice to wait until the check in time. We have no control over the weather.
Jul 16, 2014
My wife and I were traveling from TN to MD. during the day we had 2 blow outs on I-81. The Harrisonburg/Shenandoah Valley KOA was THE ONLY campground which would take our reservation. We are eternally grateful for the kind gentleman who took our reservation and allowed us to get some sleep and get back on the road early the next morning so we could get to work! We will be back!!!

CAMPGROUND RESPONSE / COMMENTS:

We are glad to be able to help. Your day was difficult enough without having to search for a safe place to sleep and get recharged. We are happy you chose us. We hope to see you again when you can come out to simply relax and enjoy all the Shenandoah Valley has to offer.
Jul 15, 2014
Great facilities, level spot but a little tight. WIFI was not good. Very pretty area.
Jul 15, 2014
Jul 15, 2014
Very friendly and helpful staff. Grounds clean, quiet, easy access. Enjoyed!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for noticing and for the kind comments.
Jul 15, 2014
This was the most beautiful KOA we have stayed at. Very quiet, even the roosters waited until 9:00 AM to crow.

CAMPGROUND RESPONSE / COMMENTS:

I am so glad that rooster liked to sleep in! Thank you for the kind words. We are glad you enjoyed our beautiful campground.
Jul 14, 2014
Jul 14, 2014
Super nice! Staff is friendly and very helpful. Facility is clean, very family oriented. Loved it!
Jul 14, 2014
Staff very personable, bathrooms and showers some of the nicest we've seen in a campground. Didn't have time to check out all the facilities, but hope to in the future.
Jul 14, 2014
Jul 14, 2014
The site that we stayed at was a great site. The staff was excellent. The facility was extremely clean and wonderfully quiet. Plenty of room for the camper and truck. Overall a perfect experience. Thanks Harrisonburg/Shenandoah Valley.

CAMPGROUND RESPONSE / COMMENTS:

Site 63 is a nice large site. We are so glad you enjoyed your stay at our clean, quiet campground. Come back anytime!
Jul 14, 2014
We had a wonderful stay at the KOA. The amenities were wonderful within the cabin. The only area for improvement would be better mattresses on the beds.

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the mattress issue. I found the mattress in the master bedroom had been flipped over by a new housekeeping team member. Pillow top mattresses are not supposed to be flipped so you slept on the "non pillow" side. The team member has been retrained.
Jul 14, 2014
Very friendly and informative staff? I was impressed how clean the campground was and the activities for everyone! Thank you for an enjoyable stay!

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay and took advantage of all the terrific things we have to offer.
Jul 13, 2014
We had a great stay at this KOA! This location has super clean bathrooms and has a well maintained pool the staff was really friendly. The location is beautiful and wooded. The playground was well kept and we went by the fishing pond on site and also went down the hiking trail at the KOA. Shenandoah Vinyard and several museums as close as well as Skyline Drive which I would say is a must.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you were able to stay with us. Thank you for the kind words and detailed review! It sounds like your family enjoyed exploring our beautiful area! Thank you for choosing our campground as a base.
Jul 12, 2014
Another nice stay for us at this KOA...Not our first, and certainly not our last. Staff is always friendly and the campground is always clean.
Jul 12, 2014
One of the friendliest campgrounds we have visited in quite a while. Sites are arranged for best privacy and the pull-thru sites are large. This is a great campground and we are already booked again this summer.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We look forward to your return.
Jul 10, 2014
My daughter's family really enjoyed the deluxe cabin experience, pool, etc...we enjoyed our little camper...

CAMPGROUND RESPONSE / COMMENTS:

Mr. Nye, thank you for the kind words. We hope to see your family again. Thanks for choosing our campground.
Jul 08, 2014
Stayed before. Love this kamp.
Jul 07, 2014
Jul 07, 2014
Our Church Youth Group had a great time. Ray and Susie (I believe those are the right names) were wonderful. Very clean bath houses and nice sites. Thanks for a great stay!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing our campground for your youth group trip. I will pass your kind words on to Ray and Sisie. They are great!
Jul 05, 2014
no complaints.
Jul 05, 2014
This is my first experience staying at a KOA in fifty years of camping. The staff did everything to make our stay comfortable and the young people making runs through the park selling ice and firewood was appreciated. The only thing I found not to my liking was the closeness of the campsites but otherwise we were thrilled at our first experience.

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry to hear you felt the site was close. Our sites are actually larger than the norm. Awnings have no trouble opening and are nowhere near other campers or fire pits. Site 16, where you were, has a nice large grassy yard with plenty of yard and parking area.
Jul 04, 2014
Jul 03, 2014
We enjoyed our stay and found everyone on staff friendly and helpful. We especially liked the distance between the cabins and the fact they were in wooded areas. Having the sink to do dishes inside in the laundry room with counter space on either side was a plus too. We would definitely return sometime.
Jul 03, 2014
Such a friendly lady at check-in. It's appreciated after a long day of travel!

CAMPGROUND RESPONSE / COMMENTS:

We are glad to make your stay as pleasant as possible. Your friendly smile makes the effort worthwhile. Thanks for choosing our campground. We hope to see you again.
Jul 02, 2014
Jul 02, 2014
Enjoyed our stop for the night. People very helpful and friendly. Dog park which was the main reason we chose KOA was clean and well kept. Did not feel the total sites were up to par to other KOAs for the money. On our way back we stopped at Endless Caverns and felt we got more for a lot less money than KOA

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay at Endless Caverns Resort. Unlike Endless caverns, we are not a corporately owned resort, but a family owned and operated campground where you can expect to receive courteous, personal service.
Jul 02, 2014
Staff was very friendly and helpful. The location was wonderful, very peaceful. We weren't allowed to request which cabin we wanted which would have been nice. Other than that a very nice stay!

CAMPGROUND RESPONSE / COMMENTS:

When you made your online reservation you were given an opportunity to add comments or special requests. This would have been the time to request a certain cabin. If that cabin was available it would have been assigned to you. Otherwise, call the office to make reservations. Problem solved.
Jul 01, 2014
Jul 01, 2014
Nice quiet location. The restrooms were always very clean. Nice to have the hiking trail to the National forest.

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