Harrisonburg / Shenandoah Valley KOA

Open All Year

Reserve: 800-562-5406

Info: 540-896-8929

Email

12480 Mountain Valley Road

Broadway, VA 22815

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All Sites

Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Jun 17, 2016
campsite was nice unfortunately they ran out of ice but i got one bag

CAMPGROUND RESPONSE / COMMENTS:

Sadly, we are at the end of the line on the ice delivery truck route. We rarely do run out, the ice company delivered as soon as they could the next morning. We are so sorry for the inconvenience.
Jun 16, 2016
Excellent campground! The addition of cable TV since our last visit is a plus to an alrealy outstanding KOA

CAMPGROUND RESPONSE / COMMENTS:

I was really glad to be able to surprise you with the addition of cable TV. Come back soon and see what else we have planned!
Jun 16, 2016
When parking campers they park people on top of you when there are plenty of open spots its just not necessary. Then the older man who guides you will be rude to you if you express concern. Their washers & dryers are really old and in need of repair. A lot of moths in the wash room, the attendants think they are pretty but its a night mare to an RV er to get moths in their closet. Dog park small

CAMPGROUND RESPONSE / COMMENTS:

I am sorry if the escort to your site was less than pleasant. The washers are on the list for replacement, but work well. The orange and black moth in the men's room was a Harnessed Tiger Moth not a common clothes moth. I am sorry you didn't appreciate the beauty of it.
Jun 15, 2016
Not easy to get around if you are handicapped. Rock sidewalks dirt roads

CAMPGROUND RESPONSE / COMMENTS:

We do our best to let people know we are a campground in the woods. The photos on the website clearly show the gravel roads. We will gladly drive handicap people around in our golf cart if/when necessary. All you have to do is let us know during your stay that you require assistance.
Jun 14, 2016
Great friendly staff. Site was nice and shady, almost like staying in a park. Will definitely visit this campground again.
Jun 14, 2016
Very clean and pleasant campground.
Jun 14, 2016
Great service and nice shady spots. Our second visit and we plan on returning.
Jun 14, 2016
I only stayed one night but it was a good one, nice clean place, great store & they make a nice little pizza
Jun 14, 2016
It's a country getaway for sure and the staff was aware of an electrical problem and took care of it as soon as we discussed our hook-up site.The Pool was very clean and nice, but definitely needs more time to warm up. It was pretty cold to the touch. The store has everything you could need,the Pizza was good too! Ask Andrew for anything and he is awesome. He does it All here, very dependable!

CAMPGROUND RESPONSE / COMMENTS:

I will let Andrew know you noticed how terrific he is! Thank you for the kind words.
Jun 14, 2016
Nice place and we might go back but didn't appreciate having to leave my sunglasses in the office in order to use two golf clubs and balls for my grandkids to play mini golf! I understand not giving equipment to unattended children but don't make your customers feel untrusted and unwelcome. Staff member could use some lessons in customer service.

CAMPGROUND RESPONSE / COMMENTS:

It is our policy to ask for a piece of ID when loaning our equipment. In order to continue to provide free activities we need to be able to assure the equipment returns to the office rather than being left on the grounds or taken home as was our experience prior to implementing this policy.
Jun 14, 2016
Super friendly!! Willing to work with us when we had trailer tire problems. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

We are always ready to help out whenever we can. We just want you to enjoy your stay and not have a tire issue ruin the day for you! Glad things worked out.
Jun 13, 2016
well kept facilities, lots for kids to do. Love the pool!
Jun 13, 2016
Jun 13, 2016
liked having things for kids to do on the weekend
Jun 13, 2016
We were out enjoying the attractions in the area. I wish we had stayed longer.
Jun 13, 2016
First time camping with our 2 small boys. It was a blast! Everything you need/want to enjoy camping and keep them entertained. Park was well kept and pool was refreshing. My only complaint is they were short staffed one day, no biggie I'm on camping time but their attitudes were a little short tempered too 😕
Jun 13, 2016
Jun 13, 2016
Very Nice Kampground in all respects. Late check in was easy to do-- we arrived late at night.
Jun 13, 2016
Large sites, unique campfire rings, very clean, very quiet

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the site and firepit. I have had fun moving boulders around to build them. See you again soon!
Jun 13, 2016
We have been staying at this KOA for years and this was our first for the season.When we arrived and checked in we told this older man that we didn't need an escort to our site because we have been there before. guess we made him mad because the two days we were there his kept driving by our site like every 15-20 min. We felt we were being watch.He was the older man heavyset glasses.

CAMPGROUND RESPONSE / COMMENTS:

I am really sorry you felt "watched". I can assure you my staff is busy doing their jobs and do not "watch" campers unless there is an issue with noise or unruly children. In the future, please contact me if you have an issue. You know I will deal with anything on the spot.
Jun 13, 2016
Truly one of our favorite KOA Campgrounds. Look forward to revisiting.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you again!
Jun 13, 2016
We wanted a little getaway for our anniversary. This campground was tucked away at the bottom of a mountain and was very peaceful and relaxing. Thank you

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. Happy anniversary!
Jun 12, 2016
We had a nice stay. Campground was well kept. They were friendly.
Jun 11, 2016
Nice wooded sites.
Jun 09, 2016
Very quiet and woodsy. Loved it!
Jun 08, 2016
The staff was very helpful in directing me to an auto parts store, and help me find a auto service center.
Jun 08, 2016
Some of the staff were not professional. the site had not been cleaned- a dog had gone there twice and it had not been cleaned. It was a charcoal grill not gas- I then had to buy charcoal in order to use it. It was quite wet there due to flooding and rains- the day before. very little lighting in the campground in order to walk at night with my dog.

CAMPGROUND RESPONSE / COMMENTS:

Wow, had any of this been brought up during your stay we would have been better able to address the issues. I assure you we clean every site as people leave. We check for micro trash, dog waste and remove campfire ash. We have no way of controlling the rain or damp wood on the deck.
Jun 07, 2016
We enjoyed our stay there.
Jun 07, 2016
We stayed 5 nights. The park is nice. If you want somewhere to stay and feel like you are in a state park or roughing it this is the place. It backs up to a national forest but you have all the amenities of a commercial CG. There are no street lights or any outside lights. This place is DARK at night. Peaceful & Quiet

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you were able to enjoy the beauty of our place in the woods!
Jun 06, 2016
We just stayed overnight while passing through, but the site was clean shady and level. It was very pleasant.
Jun 06, 2016
I was disappointed that our friends had to pay $24 just to eat lunch with us & their 3 year old's play with our 3 year old grandson. If we had used the pool & they would have stayed all day, I would have understood much better. But from 9 til 1:30, I thought $24 was right much. But we like to camp there.

CAMPGROUND RESPONSE / COMMENTS:

All persons on our campground must be registered guests and will be charged a guest fee. This allows them access to all parts of the campground and amenities including the roads, pool, mini golf, playground, bathrooms and insurance coverage should any accidents occur.
Jun 05, 2016
friendly staff and nice neighbors
Jun 05, 2016
Super friendly and helpful staff! Sites were wide and level. All of the facilities were clean and well maintained
Jun 05, 2016
We were fortunate enough to get a site after a cancellation. Wish we could have stayed longer!!

CAMPGROUND RESPONSE / COMMENTS:

We were so glad you got a site! See you again.
Jun 04, 2016
Lovely setting, wonderful people! As close to perfect as possible!

CAMPGROUND RESPONSE / COMMENTS:

You are so kind! Thankyou. My staff works hard to make everything perfect. They are awesome!!!
Jun 03, 2016
Very nice place to stay. The water pressure was a little on the low side where we were at.
Jun 03, 2016
Lots of bugs. All outdoors thankfully. Would have enjoyed sitting outside better if the campuses pest control. The chickens don't work. The last two koas we stayed in had few flying or creepy crawlee insects.

CAMPGROUND RESPONSE / COMMENTS:

We enjoy our beautiful place in the woods, surrounded by trees and wildlife.
Jun 03, 2016
Very clean and friendly staff. 2 of 3 past Memorial days we stayed. Both times the "movie under the stars" did not work out. 1st year, the projector was dead. This year the screen was damaged in a rain storm. I suggested hanging a sheet and playing the movie. No such luck. Please get this corrected. We come for all that you offer and then you don't offer.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you continue to come to our campground. We have offered the movie every weekend during season. We have moved it to the screen under the pavilion. Perhaps you missed the note indicating the location.
Jun 01, 2016
We camped with friends. We had a wonderful time. We enjoyed Skyline drive one day. Everyone was so nice. We will come again. Thanks.
Jun 01, 2016
We liked it very good clean baths staff very nice and the lot are shady and level
Jun 01, 2016
Our stay was peaceful, the staff all friendly and helpful and there were a variety of activities for people to do. Can't wait until we have a chance to return!
Jun 01, 2016
Great adventure in a magnificent facilities...
Jun 01, 2016
Nice campground in a beautiful area. Staff was friendly and attentive. We stayed at one of the deluxe patio sites for RVs and it was very nice and met expectations. Pool was clean and nice. We ordered pizza the evening it was raining on our campfire, and it was good and quickly delivered.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kinds words. We are glad you enjoyed our new deluxe sites!
Jun 01, 2016
What a nice quaint campground. My daughter and I had a wonderful time swimming in the clean pool, watching movies under the stars, and the fireworks show was am added bonus. We Will be back. Thank you for a great weekend!

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing again!
Jun 01, 2016
Great location - close to Shenandoah National park and also a short drive to Luray Caverns. My family enjoyed our weekend stay here. The pool was clean, playground was fun and my dog was welcomed by staff. My kids loved watching the free range chicken wander around the campgrounds. We had a primative tent site - it was perfect. Short walk to the bathroom/showers. Nice and quiet - no highway noise.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. The chickens are fun to watch as they devour the bugs in the campground!
May 31, 2016
It was great, staff is very friendly.
May 31, 2016
The owner and the employees were responsive and friendly. The only issue we had was that most of the lightbulbs in the ceiling fans were burned out. We were fine. Futon was not comfortable to sit on for long or to sleep on, and the bunk beds were short for my 16 year old, but we were in a lodge, not a 5 star hotel. No problem. We would definitely stay there again.
May 31, 2016
May 31, 2016
Our family LOVES this KOA! The location is awesome and the staff and host family could not be nicer. We'll be back!
May 31, 2016
Terrible pizza! No free pancakes!
 

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