Harrisonburg / Shenandoah Valley KOA

Open All Year

Reserve: 800-562-5406

Info: 540-896-8929

Email

12480 Mountain Valley Road

Broadway, VA 22815

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Oct 18, 2016
Very good experience. Outstanding staff (very professional and friendly), well maintained, nice area. One area for improvement, wifi. The staff continually "reset" but it never connected to the server. Got slammed when I had to exceed my "data plan."
Oct 18, 2016
Spent the weekend 14-17 Oct to visit our granddaughter at JMU. Campground was well maintained and all personnel were friendly and courteous. Thoroughly enjoy the stay at this KOA
Oct 18, 2016
Beautiful campground. Clean bathrooms. Very friendly staff.
Oct 18, 2016
Wifi could have been stronger, but we were camping! Disconnecting was nice too. Bathrooms were warm and clean. Thank you.
Oct 18, 2016
Oct 18, 2016
Stayed 1 night. The site we were in was perfect for us. The staff was so helpful and polite. Would diffently stay again when in the area.
Oct 18, 2016
Very nice campground. Needs some work and upgrades. Outside work staff was awesome. Campstore staff needs some better customer service skills when comparing to other koa campgrounds. Also need more yellow shirts to identify staff better.
Oct 18, 2016
I always rate places on how they are with dogs and I have never felt so welcomed with my dog. Even the campers were all friendly, loved the staff! I would come back here and recommend this place to friends.
Oct 17, 2016
We had stayed in a regular cabin in the spring, but found it too "cozy" and left a night early. KOA gave us a credit for the night, and we booked a deluxe cabin for the fall. That cabin was OUTSTANDING - I highly recommend. Staff was fantastic, and kids enjoyed the area - the little putt-putt course, playground, and the unexpected bags of candy the staff left on our doorstep -in honor of Hallowee
Oct 17, 2016
Oct 17, 2016
Very friendly and accommodating. Great homemade pizza and firewood delivery to your campsite. Great welcoming team that escorts you to your site and makes sure you safely get your rig parked. We will be back gor another visit.
Oct 17, 2016
Very nice campground and staff. Sites are set up very well, plenty of room.
Oct 17, 2016
Clean showers, nice wooded lots. Young man in the office wasn't friendly. This is the first time we have experienced that in 7,000 miles of traveling!
Oct 16, 2016
The best campsite we have ever had anywhere. Cabin was spotless, site was beautiful. People pleasant and helpful. Bathrooms also spotless.
Oct 15, 2016
The rented cabin was not as clean as expected. A lot of confusion when checking in.
Oct 15, 2016
Awesome as always. Missed seeing you Monica.....hope your other mend soon!
Oct 15, 2016
Everyone on the staff was polite, helpful, and friendly.
Oct 15, 2016
Located more than 3 miles from the Interstate this KOA is very quiet and comfortable, I rate it my #1 KOA so far (Gaylord MI is #2).
Oct 15, 2016
Oct 14, 2016
Great location very quiet but they shouldnt advertise WiFi as the reception was minimal to none.
Oct 13, 2016
The deluxe cabin was quite comfortable. However, we were not happy with 2 things: 1) the refrigerator was quite small. 2) the sheets provided were stained though the staff were prompt once we reported the problem. On the plus side: 1) the Kampground staff were terrific. 2) delivery of firewood to the cabin 3) layout of the deck and fireplace was great.
Oct 13, 2016
Oct 13, 2016
Oct 13, 2016
Oct 13, 2016
Oct 13, 2016
Oct 13, 2016
The new decks of some of the sites were perfect. With the large shade trees and the deck it was great to just sit outside on the swing and relax!

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed our new deluxe site!
Oct 12, 2016
we came as a group of 3 families, and had trouble checking in, all names spelled wrong, took forever, then i was in lodge and microwave roof was peeling and gross, no coffee filters,

CAMPGROUND RESPONSE / COMMENTS:

We are so sorry your name was misspelled. If you had contacted us when you received your email confirmations, we would have fixed that immediately and avoided the problem.
Oct 12, 2016
Friendly staff, beautiful campground. Access is somewhat difficult via a long winding narrow county road, but this fact makes it more remote and quiet, and several big rigs made it in okay.

CAMPGROUND RESPONSE / COMMENTS:

We do enjoy a quiet and relaxing place thanks to that 3.7 mile road. We are glad you did, too! We have had 45' motor homes towing cargo trailers into our place. It is wonderful to witness good drivers in action!
Oct 11, 2016
Very nice campground and friendly staff.
Oct 11, 2016
Incompetent staff. They double booked my site. Asked me to move after I was set up. I refused and asked for a refund. They reconsidered and held me in the office for 30 minutes until they corrected their mistake.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for the inconvenience. We do our best to have things run smoothly for check in procedures. Sometimes there are mistakes or misprints on maps. This was one time where there was a misprinted map and you were sent to the wrong site. My staff rarely makes mistakes.
Oct 10, 2016
Oct 10, 2016
Oct 10, 2016
All the employees were friendly and helpful. Tent sites were nice. Easy to get to off the interstate.
Oct 10, 2016
We stayed one night instead of two due to the rain forecast. The staff were very helpful when we arrived. Staying in a tent site set away from the RV's was great and we enjoyed the trail at the end of the campground into the mountainside. The bathrooms were clean and large. Thank you for keeping the bathrooms in order and heated!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We are glad you enjoyed your stay! We look forward to seeing you again.
Oct 10, 2016
The people were very friendly there, but the place was very dark, in the woods. The pool was green and it was off the beaten path.

CAMPGROUND RESPONSE / COMMENTS:

Yes, we are advertised as being in the woods and 3.7 miles from the interstate. Most people come here for those reasons and enjoy the peace and quiet. The pool has been closed for a month.
Oct 10, 2016
Verry bad internet

CAMPGROUND RESPONSE / COMMENTS:

Sadly, we are in the woods and depend on satellite reception for internet. Luckily, we do get 4G cell service.
Oct 09, 2016
Oct 09, 2016
Nice clean bathrooms, kamping kabin was great. Staff very nice anfpd helpful, and the hike from the campground up the mountain rocks! Not as many amenities for families as some other KOAs.
Oct 09, 2016
Very clean and well taken care of. Wonderful location with Very nice staff. Especially Hutch who directed us to our campsite. He even delivered homemade pizza, ice and firewood to our campsite! Loved our first ever camping experience!! Stay here for sure..
Oct 09, 2016
We had a wonderful stay. Everyone was very friendly. Especially Heather. We look forward to visiting again next October.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you next year! Thanks for the kind words!
Oct 08, 2016
Always a pleasant stay at KOA
Oct 08, 2016
Really enjoyed our stay. Lots of tree's and real quiet. Heather was great, she made check in easy. We had a good time even though it rained almost the whole stay. Will definitely stay again.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you enjoyed your stay. Heather is a gem!
Oct 07, 2016
clean facilities and helpful, friendly staff
Oct 07, 2016
*
Oct 06, 2016
Oct 06, 2016
Oct 06, 2016
Had an excellent experience at this KOA! The staff was incredibly helpful starting before we even arrived. We arrived late, after the office had closed, so they went ahead and turned the AC on in our cabin and left the light on for us, plus a map to find our site. Bathrooms were super clean. I'll definitely be back many times!

CAMPGROUND RESPONSE / COMMENTS:

We aim to please! We are so glad you were happy with your stay. Thank you for the kind words.
Oct 05, 2016
Very friendly people running the campground. Willing to help in any way possible!

CAMPGROUND RESPONSE / COMMENTS:

We are happy to help in any way!
Oct 04, 2016
It was a nice stay despite some of the rainy weather. The campground was nice and the area we were at was peaceful and quiet.
 

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