Harrisonburg / Shenandoah Valley KOA

12480 Mountain Valley Road

Broadway, VA 22815

Reserve: 800-562-5406

Info: 540-896-8929

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Camper Rating
4.5 out of 5
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Campground Reviews

Sep 08, 2013
Sep 08, 2013
Except for losing water service it was ok

CAMPGROUND RESPONSE / COMMENTS:

We had a line break and fixed it as fast and as safely as possible. Our wonderful staff worked overtime and had the repair completed in record time. The water was back on in the park in about an hour. We do apologize for the inconvenience this caused you.
Sep 08, 2013
The problems with the wifi are being addressed. Great quiet location and we will be back

CAMPGROUND RESPONSE / COMMENTS:

Indeed! We found two of our repeaters had failed. Check box WIFI systems has been very helpful finding the problem and replaced them. We are now testing out the system and its limits. It is truly a work in progress. Thanks for your patience!
Sep 08, 2013
It's a very nice campground. The pull through site was convenient. The staff was very friendly and helpful. The facilities were kept up well. The bathroom was clean and appeared newly updated. They offered many activities at camp. It's really convenient location if you want to explore historical sites, especially related to the Civil War. There are many beautiful natural areas nearby as well.Thanx

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. There are lots of things to do and see in our beautiful area. Come back when you can stay a while!
Sep 07, 2013
One of my favorite campgrounds. Staff is very acommodating and goes out of their way to be helpful. Campground is squeaky clean and fireworks were great. Already made reservations for next year. This is a very peaceful place to stay and enjoy a lovely view of the mountains.
Sep 06, 2013
Very relaxing weekend
Sep 05, 2013
Sep 05, 2013
This is my first stay at the KOA at Harrisonburg/Shenandoah Valley. Visiting the campground with my daughter and three-year old grandson was a wonderful experience. The staff at the campground were so very helpful!! The pool and playground were a hit. However, I do believe that chasing the chickens, climbing the rocks and nightly campfires were the highlights of the 3 year olds vacation!!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy to be a part of your childs happy memories camping in the woods! That is why we are here! We strive to provide a safe, comfortable, clean place for families to enjoy a natural environment. Thank you very much for the kind words!
Sep 05, 2013
The entire facility was clean, well organized, and controlled despite being filled to capacity. Staff was friendly and very helpful. Overall this KOA exceeded my expectations.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Holidays truly do fill our place to capacity. We strive to maintain the same friendly, clean relaxed atmosphere whether filled or sparsely populated. Thanks for noticing and for the kind words.
Sep 05, 2013
The staff was very friendly. There were plenty of activities for the kids and the campground was well maintained.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. And, thanks for noticing the grounds. We work hard keeping the area clean and well maintained to provide a peaceful and comfortable place for you to enjoy.
Sep 04, 2013
very relaxing and enjoyable
Sep 04, 2013
Sep 04, 2013
The pool was not heated as advertised and the pond was not stocked. The park overall did not seem kid friendly and you were made to feel like your every move was being watched. The sites were not level side to side or front to back and there were a lot of stumps cutoff six inches from the ground that we were constantly tripping over at our site.

CAMPGROUND RESPONSE / COMMENTS:

The pool is kept at 80 degrees. Our pond has Blue Gill, Crappie, Catfish, Bass, Sunnies, Minnows, and one very large Carp. During your stay: free minigolf, pingpong, pool table, airhockey, juggling class, facepaint, tiedye, movie & fireworks. Also, for a small fee: crafts, pancakes & ice cream.
Sep 04, 2013
I had a great time!

CAMPGROUND RESPONSE / COMMENTS:

You looked like you were having a great time! Glad we had a site for you! Come back soon. Monica
Sep 04, 2013
There was a barking dog that woke me up when it was still dark Saturday morning. The barking continued for what seemed like an hour or so. The campsites were VERY close together. There was very little privacy. We heard every conversation of the family next door and their two small children. Perhaps it would be a good idea to group similar guests together, so young children who rise early do

CAMPGROUND RESPONSE / COMMENTS:

During holiday weekends we do fill every site on the campground and privacy can be at a premium when your neighbors speak loudly or have active children. Our tent sites are tucked into the woods and have lots of trees. Had we been made aware of the barking dog we would have spoken to the owners.
Sep 04, 2013
Loved this campground! We had a great site and the staff were excellent. Thanks for an wonderful weekend!

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words. I hope the dogs enjoyed their stay, also!
Sep 04, 2013
The staff at Shenandoah KOA were especially nice, superior, helpful and generous with our specific needs. They were willing to go that extra mile to please us. I HIGHLY recommend this campground to any and all that ask.

CAMPGROUND RESPONSE / COMMENTS:

Your family is so nice. Thank you for the kind words. We look forward to seeing you again.
Sep 04, 2013
The staff were all very friendly and helpful! There were tons of activities to keep the kids busy. Bathrooms were always clean and the fishing pond and mini golf were a great addition to our weekend! Will definitely be staying here again very soon! Wifi is not great, but hey you are camping!!! Put your phone down!! LOL

CAMPGROUND RESPONSE / COMMENTS:

LOL! Thank you!
Sep 03, 2013
very nice and peaceful
Sep 03, 2013
This was the first time we have stayed at a commercial campground. I was a little apprehensive about how the campsites would be. This campground blew away all my fears. The sites were a good size and very wooded. There was plenty of room, the staff was extremely helpful and cheerful. We loved our stay and will be back.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you came out to see us. Thank you for the kind comments!
Sep 03, 2013
Sep 03, 2013
We had a good camping experience. Our biggest disappointment was the firewood we were required to buy was wet making it very difficult to burn and 18 small pieces for $10 caused us to change our menu plans to fit in our vacation budget. The staff was pleasant and accommodating.

CAMPGROUND RESPONSE / COMMENTS:

I hope you informed the staff of the wet wood. It is our policy to swap out wet wood for twice the amount of dry. Sadly, we have had an unbelievably wet summer. The firewood is stored outside under cover but still seems to soak up moisture.
Sep 03, 2013
Wet firewood at an unreasonable high price

CAMPGROUND RESPONSE / COMMENTS:

We have had an unbelievably wet summer. I hope you informed the staff of the wet wood and they should have swapped it out for dry!
Sep 03, 2013
Sep 03, 2013
The staff was extremely friendly. It was a great place for kids and family. I would recommend my friends and family to use this campground.
Sep 03, 2013
friendly staff, nice overall campground
Sep 03, 2013
Lots of activities, friendly staff, easy to get to, level sites, clean facilities.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. Labor Day can be quite a fun weekend to be here! We hope to see you again.
Sep 01, 2013
Sep 01, 2013
Just a quick overnight while making our way home. Staff was very helpful and accommodating.
Aug 29, 2013
Beautiful campground!
Aug 28, 2013
Aug 27, 2013
From a business traveling standpoint I rate this campground poor. Some of it is not their fault, like no wireless phone service, but their limiting the Internet hindered my radio interview and access to current news, needed for my business. Also severely limited my communication while there.

CAMPGROUND RESPONSE / COMMENTS:

We do have WIFI for email purposes and clearly inform people it is not intended to be used for business purposes. We receive 4G on Verizon Cell service.
Aug 27, 2013
Campground is attractive & cozy. However, seems to be greater concern for nature's habitat than welfare of children. Tried to gently broom snake off site and was reprimanded for it. Been camping 40+ yrs & never had to collect & dump handwash & toothbrush water in bucket to dump in basin across campground. Bit too eco-friendly for our taste. Felt like we were being watched. Unnecessary reprimands.

CAMPGROUND RESPONSE / COMMENTS:

Our staff uses non-aggressive, no contact practices to remove harmless Black Snakes. Dumping dirty water on the ground is illegal in Virginia, causes foul odors and attracts bears. Rules about walking through occupied sites, unleashed dogs and not harassing wildlife are universal.
Aug 26, 2013
Our favorite campground. Staff wonderful. Beautiful area. Wish we could stay longer.
Aug 26, 2013
Aug 26, 2013
Aug 26, 2013
Its a clean, friendly, well kept kampground.
Aug 26, 2013
The kids and I had a great time. Everyone was so nice and friendly. We will definitely be coming back!
Aug 26, 2013
As usual, I thoroughly enjoyed my stay. The staff were wonderful and it was a relaxing and peaceful weekend.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for the kind words. We are happy we can provide a place where you can come out to relax and wind down.
Aug 25, 2013
the bathroom were some of the cleanness we seen in a long time the only thing i would like to have was a outlet to plug in to on the cabin we had for cooking out side the staff were great very helpful

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we do our best to keep those bathrooms and the campground as clean and tidy as possible! As for the outside outlet...what a great idea! I will consult with my electrical staff and see if it is possible to do this. Thank you for helping us make it better!
Aug 25, 2013
Just spent seven days at this campground, and we loved every minute of it! Beautiful, private spots! For hikers there's a great trail on the campground that goes into George Washinton National Forest. The owners and staff were excellent! We are ready to come back and see you (especially our cattle dogs)!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing our campground! Those dogs are amazing! We enjoyed your photos and chats. We look forward to seeing you again.
Aug 25, 2013
They were always cleaning something..I loved the clean bathrooms and showers.. And wee very friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for noticing! We try to keep our campground clean and pleasant for everyone! We hope to see you again, soon.
Aug 24, 2013
Aug 24, 2013
Aug 24, 2013
Just stayed overnight. Park was clean and quiet.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We do our best to keep the campground and facilities clean. We are happy to say this place is very quiet after quiet hours! Thanks to our awesome campers for making it so!
Aug 23, 2013
Aug 22, 2013
One of the best KOA campgrounds that we have ever stayed at. Lots of activities for the kids. Staff was great and always there to help. Site could not have been better.
Aug 22, 2013
We really liked our overnight stay....everyone was friendly and helpful. It was quiet. We had a relaxing evening by the campfire.
Aug 22, 2013
Great Campground. Beautiful surroundings. Staff was so helpful.
Aug 22, 2013
Great six (6) week stay. The owners run a clean, friendly, quiet and beautiful campground. We couldn't have picked better accommodations for such an extended time in the Shanadoah Valley.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We hope you will choose us again when you are in the area. Take care and happy traveling!

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