Harrisonburg / Shenandoah Valley KOA

Open All Year

Reserve: 800-562-5406

Info: 540-896-8929

Email

12480 Mountain Valley Road

Broadway, VA 22815

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Camper Rating 4.5 out of 5

Based on 1000 Reviews

Campground Reviews

Jun 27, 2016
Great people!
Jun 27, 2016
Very quiet and quaint campground. The premium sites are very nice. Everyone was very friendly. Some of the rules are very strict especially garbage disposal. I recommend putting garbage cans with closures around campground.

CAMPGROUND RESPONSE / COMMENTS:

In order to enjoy being in the woods one must understand there are drawbacks. Squirrels, raccoons, skunks and bears live nearby. Trash outside attracts wildlife who make messes. Wildlife proof trash cans are prohibitively expensive and would drive up site fees.
Jun 27, 2016
Very helpful. Always available. You could see him all over the area helping everyone who needed help. And was there just in case you needed him. Very well kept. I will go back. A lovely place to stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words.
Jun 27, 2016
I stay there with my grandkids. The first camping trip was there 5 years ago. When back the staff is great camp ground awesome and they love it going back amazing place.

CAMPGROUND RESPONSE / COMMENTS:

We are so glad you bring the grandkids to the woods to enjoy nature!
Jun 26, 2016
Liked the large spaces. Wooded camp sites. Bathrooms were clean, well maintained. Staff was helpful.
Jun 26, 2016
It was amazing! The cabin was perfect and the bathrooms were clean and easy to get to. All of the staff was so friendly and helpful. We enjoyed every minute of our stay and will definitely be coming back.

CAMPGROUND RESPONSE / COMMENTS:

Thank you!
Jun 25, 2016
Wifi sucked.

CAMPGROUND RESPONSE / COMMENTS:

If there were any option to provide good WIFI, I assure you, I would do so and I would charge for the service rather than spend $500.00 per month on the only rural option available which is Hughes Net and listen to people complain about it all day.
Jun 25, 2016
As always, wish we could have stayed longer. Nice to see the black bear mom and cubs

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay...Ms. momma bear has been a good girl and not made a mess with trash bags thanks to everyone who keeps the area clear of enticing treats for her! Come on back when you can stay longer!
Jun 24, 2016
great secluded location right at the foothills of the mountain range. staff was friendly & helpful!
Jun 24, 2016
your fault lady was fantastic
Jun 24, 2016
our stay was very enjoyable. there was a major storm during our stay but site drained off well. Storms can happen, but not all campgrounds are graded well to drain this one more than passed the test. Have stayed here in the past and will definitely be back!!

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you again!
Jun 24, 2016
Would have liked to stay an e trap night, but apparently the sites couldn't be rearranged as the owner never called me back...

CAMPGROUND RESPONSE / COMMENTS:

Sadly, we are very busy this time of year and were unable to rearrange other peoples reservations to accommodate the extra night for you. My records indicate there was an attempt to call you.
Jun 23, 2016
Check in was fast and easy. The site was level which made for quick setup. A second bath house would be nice in the back portion of the campground.
Jun 23, 2016
Would rate 5 stars if the Wifi worked. Campgrounds need to realize that GOOD FAST Wifi is a must and not just a nice to have anymore.

CAMPGROUND RESPONSE / COMMENTS:

If there were any option to provide good WIFI, I assure you, I would do so and I would charge for the service rather than spend $500.00 per month on the only rural option available which is Hughes Net and listen to people complain about it all day.
Jun 23, 2016
Found about 3 miles off the interstate, niceties are fishing pond, hiking trail and pizza delivery made fresh and delivered to your rig (approx. $8 for a 9-in pizza). Sites are OK  some are nicer than others, no paved sites, but well-shaded. Good proximity to Shenandoah  easy loop from south entrance to north entrance of park. There is a convenient gas/diesel station nearby.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the clear, well written review.
Jun 21, 2016
very friendly and helpful staff fulfilled all our needs
Jun 21, 2016
Jun 21, 2016
Jun 20, 2016
bathrooms were very clean!
Jun 20, 2016
Very friendly staff.
Jun 20, 2016
Jun 20, 2016
Hosts were extremely welcoming and friendly. Bathhouse sparkling clean. Loved the smell of neighbors' campfires. As overnighters, we got their last pull thru which took extra blocks to get our class A to level. Dog run adequate for lap dogs but not for our dogs.
Jun 20, 2016
Nothing but great things to say about my experience at the Harrisonburg/Shenandoah KOA. Spacious site, good coverage from the trees and the facilities were very nice. Recently updated and very clean, never ran out of hot water. All of the staff members were very friendly and personable. Lots to do in the area. Look forward to my next visit to this KOA.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for the kind words. We do our best to make every stay as perfect as possible
Jun 19, 2016
Very Disappointed! Expensive! Back-in gravel site that was nowhere close to level. It took 3, 2x8 boards stacked under each front tire to get the front end of the rig up enough to keep items from rolling of the counter. WiFi is none existent. For 7 days we could rarely log on and then there hardly ever access the internet which would drop off after only a few minutes. The KOA staff was NO help
Jun 18, 2016
we stayed with our 40 ft Monaco diplamat we had a great time good people thanks John and hutch for their help.

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed your stay. John and Hutch ROCK!!!
Jun 17, 2016
RATES WERE TOO HIGH
Jun 17, 2016
campsite was nice unfortunately they ran out of ice but i got one bag

CAMPGROUND RESPONSE / COMMENTS:

Sadly, we are at the end of the line on the ice delivery truck route. We rarely do run out, the ice company delivered as soon as they could the next morning. We are so sorry for the inconvenience.
Jun 16, 2016
Excellent campground! The addition of cable TV since our last visit is a plus to an alrealy outstanding KOA

CAMPGROUND RESPONSE / COMMENTS:

I was really glad to be able to surprise you with the addition of cable TV. Come back soon and see what else we have planned!
Jun 16, 2016
When parking campers they park people on top of you when there are plenty of open spots its just not necessary. Then the older man who guides you will be rude to you if you express concern. Their washers & dryers are really old and in need of repair. A lot of moths in the wash room, the attendants think they are pretty but its a night mare to an RV er to get moths in their closet. Dog park small

CAMPGROUND RESPONSE / COMMENTS:

I am sorry if the escort to your site was less than pleasant. The washers are on the list for replacement, but work well. The orange and black moth in the men's room was a Harnessed Tiger Moth not a common clothes moth. I am sorry you didn't appreciate the beauty of it.
Jun 15, 2016
Not easy to get around if you are handicapped. Rock sidewalks dirt roads

CAMPGROUND RESPONSE / COMMENTS:

We do our best to let people know we are a campground in the woods. The photos on the website clearly show the gravel roads. We will gladly drive handicap people around in our golf cart if/when necessary. All you have to do is let us know during your stay that you require assistance.
Jun 14, 2016
Great friendly staff. Site was nice and shady, almost like staying in a park. Will definitely visit this campground again.
Jun 14, 2016
Very clean and pleasant campground.
Jun 14, 2016
Great service and nice shady spots. Our second visit and we plan on returning.
Jun 14, 2016
I only stayed one night but it was a good one, nice clean place, great store & they make a nice little pizza
Jun 14, 2016
It's a country getaway for sure and the staff was aware of an electrical problem and took care of it as soon as we discussed our hook-up site.The Pool was very clean and nice, but definitely needs more time to warm up. It was pretty cold to the touch. The store has everything you could need,the Pizza was good too! Ask Andrew for anything and he is awesome. He does it All here, very dependable!

CAMPGROUND RESPONSE / COMMENTS:

I will let Andrew know you noticed how terrific he is! Thank you for the kind words.
Jun 14, 2016
Nice place and we might go back but didn't appreciate having to leave my sunglasses in the office in order to use two golf clubs and balls for my grandkids to play mini golf! I understand not giving equipment to unattended children but don't make your customers feel untrusted and unwelcome. Staff member could use some lessons in customer service.

CAMPGROUND RESPONSE / COMMENTS:

It is our policy to ask for a piece of ID when loaning our equipment. In order to continue to provide free activities we need to be able to assure the equipment returns to the office rather than being left on the grounds or taken home as was our experience prior to implementing this policy.
Jun 14, 2016
Super friendly!! Willing to work with us when we had trailer tire problems. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

We are always ready to help out whenever we can. We just want you to enjoy your stay and not have a tire issue ruin the day for you! Glad things worked out.
Jun 13, 2016
well kept facilities, lots for kids to do. Love the pool!
Jun 13, 2016
Jun 13, 2016
liked having things for kids to do on the weekend
Jun 13, 2016
We were out enjoying the attractions in the area. I wish we had stayed longer.
Jun 13, 2016
First time camping with our 2 small boys. It was a blast! Everything you need/want to enjoy camping and keep them entertained. Park was well kept and pool was refreshing. My only complaint is they were short staffed one day, no biggie I'm on camping time but their attitudes were a little short tempered too 😕
Jun 13, 2016
Jun 13, 2016
Very Nice Kampground in all respects. Late check in was easy to do-- we arrived late at night.
Jun 13, 2016
Large sites, unique campfire rings, very clean, very quiet

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed the site and firepit. I have had fun moving boulders around to build them. See you again soon!
Jun 13, 2016
We have been staying at this KOA for years and this was our first for the season.When we arrived and checked in we told this older man that we didn't need an escort to our site because we have been there before. guess we made him mad because the two days we were there his kept driving by our site like every 15-20 min. We felt we were being watch.He was the older man heavyset glasses.

CAMPGROUND RESPONSE / COMMENTS:

I am really sorry you felt "watched". I can assure you my staff is busy doing their jobs and do not "watch" campers unless there is an issue with noise or unruly children. In the future, please contact me if you have an issue. You know I will deal with anything on the spot.
Jun 13, 2016
Truly one of our favorite KOA Campgrounds. Look forward to revisiting.

CAMPGROUND RESPONSE / COMMENTS:

We look forward to seeing you again!
Jun 13, 2016
We wanted a little getaway for our anniversary. This campground was tucked away at the bottom of a mountain and was very peaceful and relaxing. Thank you

CAMPGROUND RESPONSE / COMMENTS:

We are glad you enjoyed your stay. Happy anniversary!
Jun 12, 2016
We had a nice stay. Campground was well kept. They were friendly.
Jun 11, 2016
Nice wooded sites.
 

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