Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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4 out of 5
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Cabin Reviews

Aug 19, 2014
Very friendly staff. Beautiful camping area with many "parking lot" feel here. Nice pool.
Aug 17, 2014
400.characters isn't enough. If you really want to know please, please contact me. We went into the weekend very excited! And ended up very disappointed. It was not worth the amount of money that I spent!!
Aug 16, 2014
The cabin was dirty, not all linens were provided (regardless of what the listing said), broken coffee pot, broken cups and coffee mugs, one roll of toilet paper, too few towels, microwave plate was broken, the office hours were posted to be open from 9 am to 7 pm---in the three days we were there, it was never once open. Worst KOA I have ever been to.
Aug 10, 2014
The campground was lovely. Beautiful view of the bay. Our only dislike was the shower house. Both shower heads were broken and one door wouldn't shut and had no lock. There were killer ants that came out at night in herds to swarm the bathrooms (they bit) and the overall cleanliness of the shower house/sink/toilets were very poor. We ended up brushing our teeth at the cabin with bottled water.
Aug 08, 2014
There was a large plastic sheet on top of our cabin, with bricks holding it down.Right next to our cabin was an open ladder.The dumpster was right next to our cabin and it was running over and trash was in the yard of the cabin.Two men came right next to our cabin at 9:30 pm with flashlights while we were sitting on the porch.This scared usand they didnt tell us who theywere or what theywere doing
Aug 05, 2014
My family had a blast staying in the deluxe kabins. Everything was provided (dish soap, hand soap, sheets, blankets, pillows, towels, dish towels, washcloths, shampoo, etc). The bay is nice for fishing and wading, and the big 9 ft pool is great. It has cute pictures scattered around the pool. The playground is cute and they even have a small doggie playground with a fire hydrant!
Aug 04, 2014
Dirty pool. Cabin bathroom really small. A/C couldn't cool the bedroom. Froze out the living room. Just not what I was expecting for a beach access location! The beach on property left a lot to be desired. FYI: The closes real beach is about 20 minutes away.
Aug 03, 2014
Friendly people, clean facility, fun place to be.
Aug 02, 2014
I arrived late and was unaware that the office would be close after a certain time period. I was unable to contact any security, maintenance or staff personnel and advise them of me situation. the cabin was not properly prepared for my arrival. there was no instructions readily available inside the cabin to guide you on how to turn on electrical appliances. some of the appliances did not work.
Aug 02, 2014
Had a wonderful time with my children:) nice little getaway! Pool was nice:)
Aug 02, 2014
The cabin we stayed in was dirty. The Koa was not kept up.grass needed cutting appearance overall run down.
Jul 30, 2014
very nice cabin. but. no cooktop. cabin had pans, but no place to cook. the store didn't open until 9am. very late for campers. we had to leave the remote in the cabin because there was no place to leave it for early check out. otherwise good stay.
Jul 29, 2014
We didn't stay at all the place is so run down and grass was two feet tall, basketball playground broke. WE drove over too beach and had to stay in hotel. We have stay in KOA before in cherokee loved it, but this one was a joke.PLACE NEEDS MAJOR IMPROVING.
Jul 29, 2014
Jul 25, 2014
The staff was great.
Jul 24, 2014
Staff friendly and helpful, accomodations clean and ready I will recommend this KOA anytime I am asked about my vacation in Fla/Ala gulf coast.
Jul 23, 2014
Jul 22, 2014
Our family had a wonderful stay, enjoying all the amenities of the campground. The staff was very helpful in recommending local beaches and activities to do while in the area. Our cabin was clean true to the pictures and description on the website.
Jul 22, 2014
Nice and quiet location. Kottage was average, but in need of some minor improvements. Kitchen could use a few more supplies, fridge handle missing, and bed sheets were stretched to where they would not stay on. Mattresses need replaced ASAP. Was not very clean when we arrived. Window sills and under bed was covered in dead bugs. All considered, it was fine for our family, but a bit overpriced.
Jul 22, 2014
I absolutely LOVE this KOA!! I have stayed once before, but they have added so much!! Its close to the beach yet not crowded!! I only wish the wifi was a little better!! We had a great stay and plan to again!
Jul 21, 2014
I was very impressed with everything that this KOA had to offer. The location was wonderful. My husband and I are already planning another visit with the family. Thank you for a wonderful, relaxing time!
Jul 21, 2014
We had a great stay. Staff was very friendly, great pool.
Jul 21, 2014
Jul 21, 2014
Amazing waterfront site with air-conditioned cabin, lovely staff, beautiful sunrise! Bathrooms need more regular cleaning and better ventilation.
Jul 19, 2014
Jul 19, 2014
Very pleased with our cabin, wish we had the time to stay longer. Pool & laundry facilities were also very nice. Very nice and helpful staff!!
Jul 17, 2014
Overall, not a terrible place. Cabin rented had bugs andcould use some maintenance. We rented the clubhouse for a reunion and were told that we would lose our deposit if the room was not cleaned. We had to do cleaning BEFORE the reunion as the floors were not clean and dirty dishes filled the sink from a breakfst that happened eralier. Best part of stay was the sunrise view from dock.
Jul 16, 2014
I really enjoyed the stay. The only thing I wish they still had is the small refrigerators in the cabins. Overall it is a lot of fun and clean. We will be back!
Jul 15, 2014
Jul 15, 2014
We had a great time! Thanks for making our getaway from home such a blessing!
Jul 15, 2014
Jul 14, 2014
Had a wonderful time!
Jul 14, 2014
Jul 10, 2014
I would have given this place a better rating if the bathrooms weren't so horrible, filthy, nasty. One of the showers had only cold water as well. I probably would have stayed in a Motel next time. However, the staff was very friendly. I would stay here again, but without my wife and kids.... Maybe on a guy's fishing trip or something similar.
Jul 06, 2014
Friendly staff,nice pool but will not go back. Cabins were run down, really needs updating. Mold around flooring in bathroom. Our cabin had a bad musty odor. Went & bought cleaning supplies & Lysol spray just to stay in cabin. Wi-Fi would never work. Campers with dogs were not enforced to use the doggy walk area. The 2 community BBQ's were broken. First time giving a bad review on a KOA campground
Jul 06, 2014
The sofa bed in the living room was horrible. It was falling apart and very uncomfortable. The pool was to warm and felt like slime was in it. The bed in the bedroom was to hard. I would not stay in one of your cabins again. I had to purchase a mattress pad to be comfortable.
Jul 04, 2014
This camper comment has been removed by KOA due to profanity.
Jul 02, 2014
Enjoyed our stay very much.
Jul 02, 2014
This KOA shows its age and is in need of some upgrades. The kid playground needs to be completely redone. Some campground roadways need repaving. Garbage dumpsters need to be further away from the cabins. It's okay, but not worth driving so far off the freeway to get to. The staff and owners are very nice, but they could use help making improvements.
Jul 02, 2014
Not nearly as nice as when we were here two years ago... Cuss words left in plain sight in the Kabin, bathrooms broken and run down, graffiti all inside Kabin ... Not being kept up :(
Jul 01, 2014
The people who work at the KOA were the nicest, most helpful group of people you can ever hope to run into! The was our first experience staying at a KOA and we already have our second one reserved for this weekend! The deluxe cabin exceeding our expectations!
Jul 01, 2014
Jun 27, 2014
No TV remote. Cabin floor was incredibly dirty and gross. Overall cabin cleanliness standards need to be reevaluated.
Jun 25, 2014
We love it here! We live in PCB, FL and it is a great change of scenery for us! Everyone is GREAT to deal with at this KOA! I will be back again soon!
Jun 18, 2014
Very good staff great location
Jun 09, 2014
Great people. Very clean and welcoming
Jun 07, 2014
The cabin was cute and comfortable. It should have been cleaned a lot better prior to our arrival. It looked as though the place had not been dusted for a couple of months. Our water stopped working. After telling the staff it was fixed immediately. The staff was very friendly and so were the other campers.
Jun 02, 2014
Great Stay!
Jun 02, 2014
quiet very freindly staff
May 29, 2014
Just to let you know, I never give anyone a 10 or 5 star. All was great except please replace those couches as there is no way 2 can sleep on springs and boards. Very uncomfortable for 1. There are no futons in those Kottages. Just couches.

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