Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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4 out of 5
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Cabin Reviews

Apr 28, 2014
The staff was very friendly. The location of the Kampimg Kabins was amazing. One minor down side is that there were no fire rings however I was able to build one. Major down side, the bathrooms/showers were not the greatest and no one cleaned them the entire time we were there. Since the bathrooms had no buffer area between the outside they got extremely nasty. Other than that we had a great time.
Apr 26, 2014
Very nice property, extremely nice staff, very clean and loved the cabin we stayed in! Can not wait until we can stay again!!
Apr 24, 2014
LOVED the campground and staff. We rented one of the deluxe cabins. It should have been cleaned more thoroughly. The couch was very dirty and extremely uncomfortable, which made relaxing indoors difficult. The staff did offer to come do more cleaning, but by that time I had spent a good part of a day washing walls and woodwork. It needed a good vacuuming, but there was none available.
Apr 21, 2014
Apr 20, 2014
Apr 18, 2014
Great place with reasonable rates. I am glad to find a place with cabins near the beach.
Apr 15, 2014
Apr 15, 2014
Nice, quiet and safe campground. We loved the pool and paved driveways for bike riding.

CAMPGROUND RESPONSE / COMMENTS:

So glad our guests love staying with us!
Apr 14, 2014
The cabin was clean & even had some amenities that were missing last time we were there. Pool water was very cold. But the hot tub was wonderful! Grounds clean & landscaped well. A few too many cats lived next door to cabin 9 but they did not bother us. We will be back.

CAMPGROUND RESPONSE / COMMENTS:

How wonderful that our guests love our cabins! The hot tub is so relaxing! We are working with the neighbors and the cat coalition on the extra kittens.
Apr 11, 2014
Great location. Friendly staff. Cabin had a few issues but overall good. Bring a rope for clothesline. There are no hooks for towels, wet clothes.
Apr 10, 2014
Very peaceful, short walk to the water. We plan on coming back in the future.
Apr 07, 2014
Kamping Kottage was slighly smelly but otherwise clean. Facilities were nice. Staff was friendly and helpful. We thoroughly enjoyed our stay.
Apr 06, 2014
We loved our cabin, had a nice view (but the streetlight makes it hard to enjoy the stars). Pool area was nice. I wouldn't want to stay in a RV, as the spots were extremely close together. Showers by the cabins need repair (one has a a broken doorknob so you can't close the door from the inside, and the other has no shower knob so you can't adjust water temp.) Friendly staff, we will stay again.
Apr 05, 2014
We thoroughly enjoyed our stay at Pensacola KOA. The cabin was adorable and affordable, the site was well-maintained, and the staff were very friendly and helpful. We will definitely be returning campers!
Apr 01, 2014
Our bed was extremely uncomfortable, the showers in the woman's bathroom did not have any hot water. I had to wash my hair in the sink. Our cabin reeked of cigarettes and the sheets we not on our bed, when we went to make.the bed, the sheets were still wet from the washer. Horrible experience.
Mar 29, 2014
I was very please with the location. The staff was just great. The cottage was very clean. Thank you for great stay.

CAMPGROUND RESPONSE / COMMENTS:

We are glad our guests enjoy their stay and we love seeing them come back again and again!
Mar 25, 2014
Amazing property!! Our first time at a KOA!! Amazing staff everyone very helpful!! I hope all KOA's are held to such a high standard!!! ... Can't say enough!!! Thank you !!

CAMPGROUND RESPONSE / COMMENTS:

It is our pleasure!
Mar 24, 2014
Great campground - pleasure to stay!

CAMPGROUND RESPONSE / COMMENTS:

We are so happy our guests enjoy staying with us ;)
Mar 21, 2014
Everyone was very friendly and helpful and the location was great! We stayed in the waterfront cabins.the only reason I gave it a four star rating is because the bathroom wad a little run down and only one shower worked and it didn't lock. The receptionist accidentally charged my credit card twice but she was new and she was very apologetic. All in all a great place!
Mar 16, 2014
My stay at Gulf-Shores was the best spring break I've ever had. Everyone was friendly and down-to-earth. This KOA was super clean and very accommodating! I'd for sure stay here again.
Mar 15, 2014
Mar 14, 2014
Relaxing
Mar 09, 2014
The Beach Caben was awesem,we would like it better if the wether would cooperate.I'm sure you would agree. Bill,and Carol
Mar 07, 2014
Mar 05, 2014
Was great ...going back in April :-)
Mar 04, 2014
Location was perfect, lodge was clean, and staff in the office and around the grounds were so friendly and welcoming. I would absolutely recommend this KOA!
Mar 01, 2014
The place was over run with feral cats. We also had difficulty with the hot water which was never addressed. However everyone is friendly and welcoming. There are lots of activities if you want to join in and participate.
Feb 23, 2014
Had a great lil cabin for two down next to the water it was great, stayed 4 days.
Feb 17, 2014
This KOA was great for a quiet little getaway for Valentine's weekend. The location was lovely with its nice little beach for an evening stroll. The staff was nice, pleasant, and helpful. The other campers were polite and friendly.
Feb 16, 2014
The cabin was filthy, socks were black within minutes. The sheets given had bad elastic and kept falling off mattress. Mold behind toilet. Mouse droppings in cabinets. Terrible oder in the cabin. We spent first day scrubbing. Not a great start for a vacation.
Feb 10, 2014
The camp is beautiful and they are making improvements. Unfortunately, the camp store was out of fire wood, lighter fluid, and the wifi didn't work well at all. The camp was pretty full of RV's & campers - not many cabin campers. We still paid money to stay there and shouldn't of had to run around for supplies. Bathrooms didn't have hot water & only one toilet was on. Not as pleased this trip.
Jan 23, 2014
You need to get wifi. Also a bit pricey for the remote location.
Jan 13, 2014
I had a great time at this KOA! Staff was very friendly! The camp store could have been stocked with a little more food/snack/drink items. But we had a great stay!
Dec 23, 2013
Dec 20, 2013
Campground quiet, well arranged,and maintained. Cottage was expected as we stayed in one last year. We were told that linens were now provided, but I will bring my own next time. The sheets provided would not stay on the mattress! The reason we stay here is due to the location, close to our friends living in Spanish Cove.
Dec 16, 2013
I would have swept the cabin but there was none to be found...hope you don't think we are sloppy. Hopefully when it warms up a bit we will b back.
Dec 15, 2013
The worst place we have ever been. Bed was like sleeping on the floor,sheets hadn't been cleaned, were dirty and smelled. The bathroom was filthy and the sink had old toothpaste on the faucet. The sofa was torn and so filthy we wouldn't sit on it.We had reservations for 3 nights, left after the first night and almost slept in our car before the first night was over. Should get our money back.
Nov 12, 2013
Thank you to the staff at KOA Pensacola West Al. This was the best KOA stay that we have had since the beginning. The Staff was outstanding Lynnetta and Carol was super along with Dave. We look forward to coming back. The Kottage was excellent. Your Team was amazing. Customer Service was a 15+. Mere words can't express the joy that we felt while staying at your KOA. Alma & Ken Kissel St. Louis
Nov 11, 2013
This is the second time I have brought my two older grandchildren (12 and 10) to visit your campground. We stayed in Cabin J the first time and Cabin E this time. Each time we've stayed with you we have had a blast!! We fished, enjoyed a campfire, met new friends, sang karaoke--spent quality time together. Thanks so much for creating this environment for us to enjoy!
Nov 04, 2013
We stayed in a cabin and the bed sank in the middle real bad, the refrigerator was rusty insidesnd the freezer door would fall off. The showers are in bad need of repair. The women's had no hot water and the men's were stained and molded.
Nov 01, 2013
We stayed in a cabin which was nice, but our friends tent camped and were washed out by the water pumped out of the pool (emptied).They were not fore warned nor told about the situation.
Oct 25, 2013
Oct 20, 2013
Oct 20, 2013
The cabin had a loft which had not been cleaned. It had crackers and trash on the floor of the loft and a roach was under the sofa, after finding this we felt as if we needed to go out and buy sheets for our beds because we were afraid the bedding was not clean. Also the day we were heading to the campground I had some questions but no one returned my call.
Oct 19, 2013
The light on the porch was out. I reported it to the office the first night. They never changed the bulb. Other than that the stay was OK. It does not take long to replace a bulb. It would have made the stay a little more enjoyable to be able to see while setting on the porch after dark.
Oct 17, 2013
We were asked to sweep out cabins & it appeared that we were the only ones to have done so in many weeks. Bathrooms near the water were not cleaned all weekend. Front porch light was out on cabin when we arrived Friday night. We asked for it to be replaced Saturday morning & returned Saturday night, still no porch light. Porch boards sagging making tripping outside a true hazard.
Oct 16, 2013
Acceptable conditions. Not great cabin stay. Air conditioner didn't work. Beyond that I am rating this campground as a 3 of 5 overall. Stayed at much nicer KOA elsewhere. It's a good bargain for the price.
Oct 14, 2013
Oct 14, 2013
Oct 13, 2013
We stayed in one of the cabins on the waterfront. Gorgeous location! Great service. Lots of activities onsite and close by. Will definitely be back!

CAMPGROUND RESPONSE / COMMENTS:

thank you so much! see you soon ;)

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