Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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3.5 out of 5
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Cabin Reviews

Jun 15, 2015
We enjoyed our stay, campground & cottages were clean, and the staff was very helpful. Our family will definitely visit this KOA again!!!
Jun 14, 2015
It was a decent stay in a quiet location. My 6 and 7 yr olds thoroughly enjoyed swimming in the bay at the campground. The drive to the beach was about 15 minutes. There were some decent restaurants, a grocery, and a Dollar General not far away.
Jun 12, 2015
everything about this campground is nice but the bathrooms and showers, they could use some updating.
Jun 11, 2015
Fabulous location! The cabin was clean and had a fabulous view. People were friendly, and it is definitely on our list of places to return to.
Jun 10, 2015
The lady that works the front desk went beyond her job so that our family reunion had a great night of karaoke. Thank You. We will be back again next year.
Jun 09, 2015
The cabin we stayed in was in pretty rough shape. The door latch was poor shape when we got there and finally failed in a position that would not open. I had to go out a window to get help. If there had been a fire......an interior door had been opened with out a bump stop and the handle has punched a hole in the wall. The stove was in very poor condition and probably should be replaced.
Jun 09, 2015
Great spot at the campground. Customer service was quite good. I would readily go there again.
Jun 09, 2015
Had a great time. Very friendly staff from reservation to check out. Thank you Tina for contacting us when my husband left hos check card in the store. We love the KOA in Lillian AL.
Jun 08, 2015
Enjoyed the weekend very much. All was good and thanks for the use of the hall. It was a lifesaver from the heat. Comfortable bed and futon.
Jun 08, 2015
We stayed in a cottage for the week. For the most part it was clean but the oven was not. I opened the oven door and there was a dried out sausage, yuk. The office was notified and it was quickly taken care of. The overall cleaness of the cottage was ok, just not great. Maybe we were just spoiled from the last koa we stayed at in Cripple Creek CO.
Jun 08, 2015
Very clean and up to date cabins. The futon in the living area was new and comfortable. Very friendly and accommodating staff. Would definitely return !
Jun 05, 2015
Great location, beautiful place! The only difficulties were getting in touch with you. Lots of busy signals, then we weren't booked for the right night and had to stay in a room that couldn't sleep our whole family of 6. I had to pawn 2 kids off on my sister, but once we got into our loft, it was great! I suggest screening in the front porch though otherwise, there's not a good place to eat.
Jun 05, 2015
Loved my stay, close to the bay. Great fishing. Staff is somewhat unresponsive, not responding to emails, facebook questions, or voicemails. Overall, though, would stay here again.
Jun 05, 2015
The personnel where helpful and friendly. The cabon had issues. I was there for three nights and on the last night we realized why there was so many air freshener in such a small cabon. The A/C in the bedroom had a moldy smell that stayed with our own blanket and cloths. When we first got there we did not notice and as it got worse we thought it could be something of ours that was wet or dirty.
Jun 04, 2015
We loved this campground. It was convenient to everything we wanted to do in the area. Our girls wete already planning our next trip to there as we were driving home.
Jun 04, 2015
Only downfall was Hottub did not work. Privacy, fishing, swimming, and the cabin and the people were all great my wife and I had a great time thank you
Jun 01, 2015
Great place for a good nights sleep! Staff was very friendly ! But; the cabin was a bit dirty when we arrived( sticky tabletop, dusty!, very smudgy refrigerator handle ! , the quilts provided were to smelly to use !- lucky we had some throw blankets in the car ) Overall nice quiet stay.
Jun 01, 2015
Nice people. Ruff trashy looking trailers there. I would not take my family there. Red neck trailer park. Cabin was clean, no parking tho. No cups for the coffee. I will not recommended or stay at this koa again.
May 31, 2015
Loved the cabin "J" on the water !!
May 28, 2015
I stayed here over Memorial Day weekend, and enjoyed how pet friendly the park was, the accommodations in the "kottage" and the proximity to Perdido Beach. I would definitely stay here again.
May 27, 2015
As always a clean and quiet stay. We have been here 6 times over the last 7 years and will be coming back soon.
May 27, 2015
Clean, but very disappointing. Weren't told that beach was almost nonexistent & down a huge hill. When we asked about it were told it was high tide. Checked it 2x a day. Just wasn't there. 1 woman at desk didn't seem to have knowledge to help us.
May 26, 2015
Lots of small knats flying around made it hard to enjoy the day. Cottages are very cute but expensive.
May 25, 2015
It was amazing! View was great and the staff was extremely friendly and helpful. I will most definitely come back again!
May 18, 2015
We stayed in a cabin, and it was great! The bathrooms are so clean & neat. The cabins are the perfect size.
May 17, 2015
supper great
May 07, 2015
Very beautiful landscape, no interstate nearby=no noise!
May 04, 2015
I stay at this KOA almost every year for the Perdido Bay Wooden Boat Show. The cabins are clean and the view of the Bay is awesome. The staff is great as well.
Apr 28, 2015
I am enjoy my stay.
Apr 27, 2015
Apr 26, 2015
The cabin was clean. The staff was friendly and helpful. All in all, it was a very enjoyable vacation.

CAMPGROUND RESPONSE / COMMENTS:

We are glad you liked us see you next time!
Apr 20, 2015
I was told that there was a hot tub/jacuzzi and when I got there it was broken and dirty. there were kayaks and paddle boats however half of them were broken. Also we were told that teenagers weren't allowed to use them. Wish that would change as my teenage daughter and friend (15 years old) had nothing to do.

CAMPGROUND RESPONSE / COMMENTS:

we are sorry for the confusion kids and teens may use kayaks and paddle boats as long as a parent signs for them.parts were on order rush delivery and hot tub fixed because we know a relaxing vacation is a must. very sorry for the inconvenience
Apr 15, 2015
Guest relations were not up to par nothing was open when it was to be kind of dingy
Apr 13, 2015
The location is great. The campground needed TLC. The cabin needed better cleaning. The back cabin location needs to rid of ALL the cats! They use the area as a big litter box! NOT KOA STANDARDS!!!
Apr 13, 2015
We have going to this KOA for the past 5 yrs. They are always improving and growing. They are always friendly and willing to accommodate you to the best of their abilities. If you want to go to the beach and still have some quiet this is the place! It's 40 min from Pensacola without the steep price of staying on the beach. This has been my husband and my favorite vacation spot since 2010.

CAMPGROUND RESPONSE / COMMENTS:

So glad you keep coming back year after year see you soon!
Apr 12, 2015
Office staff was so helpful.I did not like staff being in our cabin when we came back from a day trip(putting in a new sofa timing\permission?) The cabin was excellent. I think the one thing that would be most helpful is to have the KOA place steel rings on each site to designate where camp fires can be made.The other guys use semi or tractor rims.We did not have one camp fire all week. (cabin 8
Apr 11, 2015
Wonderful location. Cute cabin. Quiet environment. Very nice pool

CAMPGROUND RESPONSE / COMMENTS:

thank you so much see you soon!
Apr 10, 2015
Apr 10, 2015
very peaceful, and enjoyed everyone who smiled and said hello--'tis exactly the way it should be!!!

CAMPGROUND RESPONSE / COMMENTS:

thank you see you soon!
Apr 10, 2015
We loved our stay at koa!!! Staff was very nice, kottage was so cute and clean. Kids had a blast. We will for sure be back in the future.

CAMPGROUND RESPONSE / COMMENTS:

awesome see you soon fyi Memorial day weekend we have a water slide and glow party!
Apr 08, 2015
This was the absolutely worst KOA I have ever been to!
Apr 08, 2015
Apr 07, 2015
We were evicted because my kids set up a small tent next to the kamping kabin. The staff were rude and verbally assaulted my children. The staff evicted my minor child while I went to the store and forced her from the property. She told them she didn't know where to go, that she was scarred. They said they didn't care, just that she had to leave the property.
Apr 06, 2015
First and last KOA experience. Staff was extremely disrespectful and harassing. Police were called as staff felt it appropriate to kick two teenage girls out of cabin when they were fully aware that parent was not present...all because a tent was pitched at the campground. Stay anywhere but here!
Apr 06, 2015
Enjoyed our stay in the Starfish cabin. We live in Pensacola, and will definitely be back. Only suggestion I would make is to extend Wi-Fi to the cabins down on the water. Otherwise, everything was perfect.

CAMPGROUND RESPONSE / COMMENTS:

you got it! we now have wifi all the way down to the bay front! see you soon!
Apr 06, 2015
It was a great stay and can't wait to come back to visit..

CAMPGROUND RESPONSE / COMMENTS:

wonderful see you soon!
Apr 06, 2015
We really enjoyed our stay. We have already booked our next stay for May. The only complaint that I have is that one of the locks didn't lock on one of the showers behind the camping cabins and also there is no shower head in the showers so it is sort of difficult to get clean because it is more like a mist. Other than that we really like it there!

CAMPGROUND RESPONSE / COMMENTS:

so glad you like us thank you for bringing the shower to our attention so we can make it more enjoyable see you in march!
Apr 05, 2015
Stayed in kabins by the water. Smelled bad (trash container). Restrooms by the Kabins were barley cleaned. Toilet paper on floor for two days. Not what we are used to from KOA. Staff not as friendly
Apr 04, 2015
Very nice and clean. Not an issue because the weather was nice and we were outside most of our time thher but we did expect 2 TVs and there was only one. Other than that everything was perfect!! We have already recommended it to people who may be going to that area.

CAMPGROUND RESPONSE / COMMENTS:

thank you we hope to see you soon!
Apr 03, 2015
Lodge we stayed in needs cleaning. Window glass dirty and mouldy. Don't understand why staff gave written directions to restaurants through FL (east) when all the shops, restaurants and attractions are on the western route to the beach. We wasted time driving through dead-ville looking for things to do and see.

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