Gulf Shores / Pensacola West KOA

Open All Year

Reserve: 800-562-3471

Info: 251-961-1717

Email

11650 County Road 99

Lillian, AL 36549

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RV Sites, Tent Sites

Check-in: 1:00 pm, Check-out: 11:00 am

Accommodations

Check-in: 3:00 pm, Check-out: 11:00 am

Camper Rating 4 out of 5

Based on 1000 Reviews

Cabin Reviews

Aug 22, 2016
Great place!
Aug 20, 2016
Enjoyed the cottage. Close to the pool. The pier area is nice. Even with a lot of people in the park it wasn't rowdy or loud. The location is out of the tourist crowd but not too far of a drive to enjoy that fun when you want to. We will def stay again.
Aug 19, 2016
This is the nicest park I have been to in a while! ! Will be back!
Aug 17, 2016
Aug 17, 2016
Great stay! I like the campground amenities and fishing pier.
Aug 17, 2016
needed real me time.got the cabin by the water.amazing.thank you
Aug 14, 2016
I stayed here 2 years ago and everything was great. This time around I was a little disappointed in the cabin. It had a horrible smell. Luckily we didn't spend much time inside. There were sugar ants in the kitchen area when we got there. It was a battle getting rid of them.
Aug 12, 2016
KOA in Lillian, Alabama is a comfortable, clean and welcoming environment. Our visits get better each stay.
Aug 09, 2016
Deluxe cabin???stove burners were dirty and didn't fit..pots and pans needed to be thrown away and replaced...bathtub was dirty..bath mat was stained and ragged...no stopper for the bathroom sink..window blinds were broken....etc...not a happy camper!!!!
Aug 08, 2016
Aug 07, 2016
We stayed there twice in 10 days passing through on a road trip. The first night all the power went out and therefore no air conditioning in the cabin. The second trip was even more of a disaster. We had scheduled a late arrival and because some mishap they did not have our key set out. Then the she argued with us until we talked to manager. One got refunded one didn't. Terrible. Never again.
Aug 07, 2016
Great location and friendly staff. Hope to come back again sometime.
Aug 03, 2016
clean facility friendly staff the only thing I recommend is more cookware to work with. example - pizza pan, casserole dishes
Aug 01, 2016
This location is great but the upkeep of the cabins is not so great. The bathrooms near the water need to be updated some to look cleaner
Aug 01, 2016
The professionalism is lacking at this facility. I tried to call for three weeks prior to change my cabin. No one answers the phone. Also, they took four hours to clean the only two toilets and we had ants on our beds. Will NOT return to this campground. Save your money and go elsewhere!
Aug 01, 2016
Awesome
Jul 31, 2016
We all really enjoyed our stay at your KOA location. Thanks for the accommodation s
Jul 30, 2016
Awesome stay, awesome staff!
Jul 28, 2016
Customer service was poor & unpolite. Campground was overgrown & NOT on a beach. Had to drive 30 minutes to Gulf beach. Cabins were overpriced & not clean. Not a worthwhile KOA!!
Jul 25, 2016
I was confused when I read other peoples negative comments. This is not a four star lunxury condo. This is an affordable camping alternative. We had an amazing time. Beautiful campground. We had 3 families there. We are already planning our trip for next year. Thank you KOA!!!!
Jul 25, 2016
It's always a joy experience.
Jul 25, 2016
It was a large, comfortable cabin. The cabin and campground was clean and centrally located. Only issue was the ant baits that our dog found under a chair. We didn't know where the baits were placed. The pool area was very enjoyable and the staff very friendly.
Jul 24, 2016
Will definitely stay again.
Jul 19, 2016
Jul 18, 2016
Jul 18, 2016
The location is great. Staff was nice enough but Cabin I rented was not the one I saw in the picture online. No porch I was disappointed. The ac leaked down wall on sofa and fins were dirty. Under the beds was dusty and had dead palmetto bugs. I told all this info to the staff when I left. Property is nice kids enjoyed pool and playground all grounds was nicely kept. Dock, swings on water great!
Jul 18, 2016
Bathrooms were not well kept. Suppose to be full size bed but full size sheets did not fit.
Jul 16, 2016
We enjoyed the fishing pier. The cottage was nice but need some updating. The mattress in the main bed room was like sleeping in a valley. The kids loved the futon and slept great. This is a good central location if you want to bounce between Pensacola and orange beaches which is what we did. Overall we enjoyed our stay.
Jul 16, 2016
Poor communication among staff. Cabins missing promised amenities. Disappointed with my stay. Will not return.
Jul 14, 2016
The people were so nice. The cabin was so cute! The only thing I would change is that there was not an a/c in the bedroom, so it was hot. They also need darker curtains because you can see in the cabin at night.
Jul 12, 2016
Disappointed this year on 2 fronts. Prior years , the KOA has offered Sat. morning breakfast.We did not bring provisions because We knew it would be available. The employee that did that no longer works there so the staff just dropped the whole idea. Also in years gone by We payed a deposit on the club house for our Sat.big meal. It was returned after inspection. This year a $100 fee was required.
Jul 11, 2016
We had a great time with family. The A/C unit in our cabin didn't seem to be in tip/top shape, cabin got hot in the afternoons and took all night to cool back down. Shower head felt like it was a power washing and not a shower head. No stove or oven to cook with in our cabin. No karaoke. Pool was bath-water warm.
Jul 11, 2016
We stayed at this KOA 2 weeks apart. The first stay was fine. The second not so great. Full Moon cabin is a nice cabin, but Cabin H is not a KOA quality cabin. There was a hole in the floor which had been patched with a piece of plywood nailed on top of it. There was another weak spot in the floor by the door. The front steps were rotting. The bathrooms/showers near the water are not clean either
Jul 10, 2016
The floors were gritty and plug for microwave didn't work. Moved it to lower counter and sugar off top of it rained down on me. Not very clean! Bathroom had a sour smell also. Have stated here before and wasn't much better. Would stay again but only during our family reunion.
Jul 10, 2016
Comfortable cabin. No ac in the laundry room or bathrooms and the pool was much too warm.
Jul 08, 2016
This is one of the dirtiest places I have ever stayed. The air conditioning quit in the middle of the night. No fun!
Jul 06, 2016
We have stayed at KOA the last 3 years for 4th of July. It has become a family tradition. We always enjoy our stay.

CAMPGROUND RESPONSE / COMMENTS:

Awesome sauce! Hey check us out September 17th buy a night get one FREE!
Jul 06, 2016
we loved this location and the cabin was very nice. we had to leave a night early due to our movers being there the next day. they were not able to refund my money and that was fine. my only improvement would be to refund people for their cabins if they have to cancel one night. we left the cabin paid for and told them to give it to someone.

CAMPGROUND RESPONSE / COMMENTS:

Come back September 17th buy a night get 1 FREE!
Jul 05, 2016
We rented a cabin which was very close to the water. Beautiful view! Lots of annoying nats which may be normal for this area. Other than that it was a great stay!

CAMPGROUND RESPONSE / COMMENTS:

YES!Paradise found... That's why we live here ;)! Bugs are in the south during hot months here's what we do... screened room and fan outside. Bug spray dryer sheets, yes rub on you and keep in pockets. a new one we learned is use vicks. Also online will show you how to mix lemongrass, mint ect.
Jul 03, 2016
We were on a 30 day, 29 state road trip. We stayed at 9 KOA'S during the trip and this was by far the worst. I haven't been to another KOA whose office closes at 6pm. That seems crazy early to me. We arrived after closing and found that our map was not in the late check in box. Thankfully someone was there and got us the map and showed us where our cabin was, but failed to give us a key.
Jul 01, 2016
It was clean in cabin. Need to upkeep pool better
Jul 01, 2016
This was my 2nd time here. This time was much less pleasurable due to the amount of gnats and flies. We decided to stay in a cabin, but unfortunately the main dumpster is kept right beside the cabins attracting tons and tons and annoying insects, instead of locating it away from the cabins. I really enjoyed my trip, just not while I was in the park.

CAMPGROUND RESPONSE / COMMENTS:

We hope to have you back! The lower level trash area has been moved away from that area. We recommend a screened room and a fan to make outside summertime in the south more enjoyable.
Jun 29, 2016
Very nice cottage and great environment! My family will definitely be staying here again on our next vacation!
Jun 28, 2016
Loved walking to the water and seeing dolphins swimming. Very relaxing and calm place to stay.
Jun 27, 2016
This campground is adorable, it could use a little TLC on the inside of the cabins, but it is camping. They addressed any issues we did have quickly. The bay is beautiful as well as the nearby beaches.We would stay again.
Jun 27, 2016
The cabin was not clean. It had dog hair every where. Other than that we enjoyed our stay.
Jun 27, 2016
Jun 27, 2016
We had a great time! Everyone was friendly and everything was clean. We will definitely go back!!
Jun 26, 2016
Jun 26, 2016
Was a little disappointed pool was not working when we were there... stayed at a lot of KOA campgrounds that were a lot nicer... this area being close to the golf coast I thought would be extra nice disappointed the cabins weren't the cleanest.
 

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