Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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Campground Reviews

Sep 16, 2013
Bathrooms are not very nice. Beach area not as advertised. Like the TV's in the cabins. Cabin AC did not work.
Sep 16, 2013
loved the cottage but location a little too far from the beaches and restaurants, etc.
Sep 16, 2013
We really enjoyed our stay. The owners have gone out of their way to make this Kampground great.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We are always striving to make great, even better! We hope to see you soon!
Sep 16, 2013
This is our second year at this KOA. Excellent stay! Super staff and awesome accomadations!

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! We will see you next time.
Sep 16, 2013
We stayed in the log cabin this time. It was extremely nice!! Super cute and clean and a great view! We are already planning another weekend soon to go!

CAMPGROUND RESPONSE / COMMENTS:

Thank you ! See you soon
Sep 13, 2013
Campground is nice and clean. The wifi is bad

CAMPGROUND RESPONSE / COMMENTS:

We are glad you liked us! We have updated our wifi, see you soon .
Sep 11, 2013
WE HAD A GREAT TIME AND ENJOYED EVERYTHING THERE. GREAT LOCATION AND PEOPLE. BEAUTIFUL SCENERY TOO. WOULD STAY THERE AGAIN.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful! We hope to see you soon.
Sep 10, 2013
Overall, the stay was "nice" Stayed overnight in cabin J directly on River. Did not use any of the amenties such as pool area. Cabin had queen bed, small fridge, ac unit and tv. Loved the cabin except for the musty stale smell from being closed up. There were quite a few bugs in unit. The bathing area was in another structure. Yes, we will probably stay again

CAMPGROUND RESPONSE / COMMENTS:

Thank you! See you soon.
Sep 09, 2013
We have stayed at this KOA for the past 6 or 7 years except for one year we had to cancel.Very good and social employees. Great vacation.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! Hope to see you soon!
Sep 04, 2013
It was awesome! I loved the site by the water. The Mosquitos where bad but what could you do? The campground and the utilities was clean, and had a nice benifit for a child who was ill. Can't wait to come back!
Sep 03, 2013
Check in was a CHALLENGE; cabin looked like it hadn't been cleaned in months, was smelly and hot, floors were sticky and grimy, cobwebs and dead bugs everywhere,non-working lights and smoke detector was beeping incesantly.! Finally got the issues with ONE light and the smoke detector fixed but had to CLEAN the place myself. Can you say LYSOL!!!
Sep 03, 2013
Sep 03, 2013
We enjoyed our stay. Would have preferred live bait be sold at the fishing pier.

CAMPGROUND RESPONSE / COMMENTS:

Wonderful idea! So glad you enjoyed your stay. See you next time.
Sep 03, 2013
It's the best view of Perdido Bay, always a grand time

CAMPGROUND RESPONSE / COMMENTS:

Awesome! see you soon!
Sep 03, 2013
I loved the staff and the campground. The bathrooms were much better than past reviews make them out to be (maybe they listened and renovated). I recommend that you add Family restrooms to the future updates/improvements. Parents with young children would put a lot of value in that convenience.

CAMPGROUND RESPONSE / COMMENTS:

Great idea! We are glad you liked us! See you soon.
Sep 03, 2013
I must admit, part of my enthusiasm for choosing this KOA was the 'beach'. It was surely not as described online. No white sands, but muddy river muck.... I am very glad I didn't stay here as planned with a tent on the 'waterfront'. Knats were terrible... But overall, the campground was well kept and clean. Thank you for the hospitality.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! Hope to see you soon!
Sep 03, 2013
friendly people and clean sites and grounds

CAMPGROUND RESPONSE / COMMENTS:

Thank you! See you soon :)
Sep 01, 2013
I used the tent site along the the banks. It was great to hear the waves as I feel asleep. The facility's were clean and maintained and the staff were very friendly. Thanks for a great stay
Sep 01, 2013
Just had a great one day stay at your Kabin Friday night of Labor Day weekend. Thanks for finding me an available Kabin at the last minute so I didn't have to set up the tent - so much for roughing it! I wanted to compliment y'all on the service and all of the accommodations - I even got to watch some NFL Network on y'all's cable! Fishing was great - even if only a small one. And it was neat t

CAMPGROUND RESPONSE / COMMENTS:

So glad you enjoyed it, no problem. Helping our guests feel at home is our number one priority. See you soon.
Aug 31, 2013
We have stayed at several KOA's in the past 15 years and I must say this one was the worst. The restrooms were not kept up (dirty, out of toilet tissue, air conditioner not working). The office/store opens at 9am and closes at 5pm (not very convenient). The cabin we stayed in had cockroaches. You could just tell that they do not put anything into this campground like we have seen at all the others
Aug 29, 2013
Arrived late-found out that our cabin slept 4(not 6). Saw a cockroach. The cabin smelled really bad(not a normal cabin smell) and dead bugs in the sheets. Luckily we had our own sheets and crammed 5 of us in the 2 beds. In the morning they took care of us and put us into a larger cabin which was 100 times better. Campground needs maintenance(not a fountain). No firewood avail.

CAMPGROUND RESPONSE / COMMENTS:

So sorry for your experience, we did have some problems with online reservations on lodging, that problem is now fixed. Cabins have been cleaned and sprayed . This is not normal conditions. We hope to have a chance to show you how great it really is here.
Aug 27, 2013
The Kampground was not busy at all and there were a lot of empty spaces. We were initially given a terrible site and then changed but the better sites left empty. If they were trying to impress the guest they failed miserably. Customer service when they were that empty was very lacking to say the least. Nothing like our other KOA experiences.

CAMPGROUND RESPONSE / COMMENTS:

So sorry your site was not up to par. We are glad we were able to give you a better site and we hope to have you back ;)
Aug 25, 2013
not much of a beach

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback! Yes, we are located on beautiful Perdido Bay, so there is a small sandy area at the bay and we are only 15 minutes from the sandy white gulf beaches, a must do while you're here.:)
Aug 20, 2013
My husband and I enjoyed the comfortable quiet atmosphere of the campground. We plan on going back with our grandkids.

CAMPGROUND RESPONSE / COMMENTS:

Thank you we hope to see you soon!
Aug 18, 2013
Aug 18, 2013
Good value. Pool and hot tub were nice. Lots were level. Water access is to the bay and not on the gulf. Pier is nice but not enough beach line. Toilet needed repair.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much. SEE YOU SOON!
Aug 17, 2013
Aug 16, 2013
Aug 16, 2013
It would have been nicer if the roads had been paved and if campers weren't so close!Some awnings overlapped. Had to leave the campground to get qtrs to do laundry! But we LOVED the fishing pier!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We have now added more super sites and we have a quarter machine in our office :) We hope to see you soon.
Aug 15, 2013
Great staff. Clean pool and hot tub. Pet friendly. Go there because it's excellent.

CAMPGROUND RESPONSE / COMMENTS:

Thank you we hope to see you soon!
Aug 14, 2013
We didn't get any remotes for the appliances. Huge fly problem. Couch cushions were filthy, could be washed. Otherwise my favorite campground so far.

CAMPGROUND RESPONSE / COMMENTS:

GLAD YOU LIKED US :) We have made many improvements, sorry you did not receive your remotes. Hope to see you soon.:)
Aug 13, 2013
Overall we enjoyed our stay at this KOA. I can tell the owners and staff are really working trying to improve the grounds. The staff was friendl and nice. I felt our Deluxe Kamping Kottage suited us. I wish there were heavier blinds on the windows of our DKK as the bright sun had us all up at 6 am no matter what!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed us. Darker blinds are a great idea. See you soon.
Aug 12, 2013
The people here were very friendly!! The grounds were being improved so there was some construction going on. However, an improvement needs to be made in the public bathroom... A/C!!! It was way to hot to dry off in both public showers. Otherwise a great place to stop.
Aug 12, 2013
Aug 12, 2013
Loved it and plan to return again.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so very much! See you soon!
Aug 12, 2013
VERY NICE PARK. ONLY COMPLAINT IS THE CABLE TV WAS USELESS, BUT ANTENNA RECEPTION WAS EXCELLENT FOR LOCAL CHANNELS. TOO MANY OTHER THINGS TO DO BESIDES WATCH TV.

CAMPGROUND RESPONSE / COMMENTS:

Thank you so much! Glad you enjoyed us. So sorry our cable was not working for you.
Aug 11, 2013
Pool, hot tub, and pier were very nice. A/C units do not keep up with the summer heat, cabin was hot, A/C leaked when overheated. Mattresses were hard as a rock.

CAMPGROUND RESPONSE / COMMENTS:

Yes, it is hot here in the summer, so its so nice to take a dip in the water;) Normally our AC'S are super cold , so sorry yours was not. I hope we were able to fix that for you.
Aug 07, 2013
Aug 06, 2013
Aug 06, 2013
Great out of the way spot.clean cabin cold a/c. close to many state parks!

CAMPGROUND RESPONSE / COMMENTS:

Thank you! See you soon.
Aug 05, 2013
It is a nice campground, but the map online made it seem that tent sites were near the water. When I arrived I was given the smallest site on the property no where near the water.

CAMPGROUND RESPONSE / COMMENTS:

So sorry about that. Yes we have tent sites that are water front and some that are not. We hope to see you soon and just make sure you request a water front tent site upon your next stay. See you soon.
Aug 05, 2013
The area is beautiful and the campground isn't too bad.Very tight spots and no kids activities at all. Very poor playground, hardly a basketball goal at all. Pool is nice and staff was very nice. We will stay again mainly for the convenience to beaches with a decent price.

CAMPGROUND RESPONSE / COMMENTS:

Thank you! We are glad you enjoyed your stay. If you like, please sign up for our e-mail list to receive updates on our activities, including kids ;)
Aug 04, 2013
It is obvious that this place is doing a lot of work to make it a better place, but for right now only the upper half is nice and the lower half is a dump. We stayed in the lower half, Tall grass, dog poop all over, un-level lots. Not a good stay. I would not recommend for now.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your feedback. Yes we have made many improvements and some are still in process. We hope to see you soon.
Aug 02, 2013
Aug 02, 2013
Well we arrived on time and they put us in the wrong cabin. We have a family of five and reserved a cabin that can sleep six and we got a cabin for four. We talked to the front desk and they did move us to a bigger cabin but told us we couldn't stay the four nightswe booked because the cabin they put us in was rented the fourth night. So we booked four nights and could only stay three.

CAMPGROUND RESPONSE / COMMENTS:

So very sorry this happened to you. We did have an issue with online reservations concerning lodging, that problem is fixed now. We hope to have a second chance to show you how really wonderful it is here.
Aug 01, 2013
Aug 01, 2013
Jul 30, 2013
Jul 30, 2013
Bathrooms need updating and cleaner
Jul 30, 2013

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