Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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Campground Reviews

Apr 04, 2015
As usual, we enjoyed our stay so much. It is always fun meeting new people, dogs, cats and other critters. We especially enjoyed the young people and families who came for spring break. We have been rv ing since 1976 and have made so many wonderful memories as a family. The Lillian KOA is great for all ages...kids to old fogies like us.

CAMPGROUND RESPONSE / COMMENTS:

wonderful! we'll see soon!
Apr 03, 2015
Lodge we stayed in needs cleaning. Window glass dirty and mouldy. Don't understand why staff gave written directions to restaurants through FL (east) when all the shops, restaurants and attractions are on the western route to the beach. We wasted time driving through dead-ville looking for things to do and see.
Apr 03, 2015
We reserved an oversized lot. We were given a lot on the end that shouldn't have been a lot. It was very small. We couldn't open our awning all the way or it would have been in the road. Asked about another lot but was told they were reserved.
Apr 03, 2015
Our site was not very clean. We reserved a 30 AMP slot, but were given a 50 AMP. The employee provided a converter, but quickly told us that we would be charged $50 if we did not return it. We are advised to call rather than use Internet reservations.
Apr 03, 2015
Great campground, wifi was slow but available, noise early am near front entrance. Over all very nice. We stayed in MotorHome. 4 nights. Pool and Hot tub relaxing, We will return again.
Apr 03, 2015
Awesome! Everybody was so friendly and helpful. We extended our stay by two more nights.
Apr 03, 2015
Apr 02, 2015
I was very surprised at how run-down this KOA was. The area where we were assigned (A3) was full of ruts and unlevel with no gravel or pavement. There was even a tree blocking the "pull-through". The picnic bench was child size. The sites for long-term campers and employees were poorly maintained even junky. The mens bathroom was dirty and the urinal and one of the two toilets were broken.
Apr 02, 2015
Enjoyed our stay would recommend.
Apr 01, 2015
Quiet payed back environment. Enjoyed shore and dock area.
Mar 31, 2015
the cabin was filled with marijuana smell that was filtering through the a/c. The people beside us were smoking it right outside our cabin. we informed the front desk and they didn't seem concerned.we found roaches as well.
Mar 31, 2015
Loved the pier and dolphins and laundry facilities and playground for kids

CAMPGROUND RESPONSE / COMMENTS:

so glad you enjoyed see you soon!
Mar 31, 2015
Great location, staff very friendly. There is no trash pickup by KOA staff so everyone drove to dumpster to drop off trash. Our site was near dumpster so there was constant traffic from 6am until about 10pm at night. KOA should consider trash pickup site. Sites are very close together.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry due to the wildlife we can not allow trash to be leave outside. I would recommend for you a cottage with a bay view thru our 200 year old oak trees
Mar 30, 2015
Mar 30, 2015
Mar 30, 2015
Nice and quiet, no bright lights to shine in our camper at night. It would have been nice to have a real camp store.
Mar 30, 2015
Everyone was very friendly. The sites were a little more crowded than other KOA's we have stayed in. We chose a supersite so it didn't affect us. Bathrooms were very clean. When there was a mixup over our leaving date they gave us another for overnight, gratis. That was a real plus! An aside, Baldwin County or Lillian doesn't apparently have very good recycling. Very sad.

CAMPGROUND RESPONSE / COMMENTS:

so glad you enjoyed! while we do not have recycling pick up there are recycling bins at the park just an 1/8 of a mile from us this is on your way out which is very convenient for us :)
Mar 29, 2015
The maintence is not good. At least 3 washers were out of order and a couple of dryers. The toilets were clean tho. The area is very nice and the location is great. We stayed next to a site where the sewer really smelled, we could not open the windows on that side of the RV. We also could not sit on the door side of our camper. The staff was friendly..
Mar 29, 2015
Mar 29, 2015
Mar 29, 2015
Our stay was great. We got a site at the last minute next time I will call ahead of time to get a better site. Ours was near the busy highway and the restaurant.
Mar 29, 2015
Please fix urinal. Place to wash dishes was full of paint supplies.

CAMPGROUND RESPONSE / COMMENTS:

you got it! done
Mar 29, 2015
The staff was good. The showers were excellent. The tent sites need more work.

CAMPGROUND RESPONSE / COMMENTS:

so glad you like us! we are looking in to upgrading the tent sites
Mar 28, 2015
Quiet, peaceful and clean. The young blonde that checked us in and out was very nice.
Mar 28, 2015
Everything was clean and the staff was friendly. Our cabin on the bay was exactly what we were looking for and the price was even better.
Mar 27, 2015
Everything needs updating. Especially the bathrooms and showers. It was clean as could be considering the age of the property. Pool was not kept clean and not heated as advertised. Service was good and the sites were roomy and convenient. Overall nice park but not in good condition.
Mar 26, 2015
The bathrooms were very nice. This KOA was not for us because if the location. It was about 20-30 minutes from everything, including the beach. The KOA store didn't have much to offer.
Mar 26, 2015
It was a relaxing time. The only issue we had at all was with the neighbor. The beach isn't marked off well enough and he didn't want us on his beach. Besides that it was a wonderful trip.
Mar 26, 2015
We had to cancel our trip two days before we were set to arrive due to our RV rental issues- I attempted to give notice to get a partial refund and I was never contacted back and was charged the full cost for a trip we never made - we were looking forward to trying koa - this was our first trip as a member- not off to a good start

CAMPGROUND RESPONSE / COMMENTS:

We are happy to give a refund and would like a chance to resolve this.
Mar 25, 2015
Wonderful stay. Staff helpful and polite. Looking forward to staying there this fall.

CAMPGROUND RESPONSE / COMMENTS:

glad you enjoyed!see you then!
Mar 24, 2015
Mar 23, 2015
Quiet,pretty and friendly. Close to Pensacola Florida attractions. Sites could be larger.
Mar 23, 2015
Beautiful location. Did not put our group together as requested. Told we could use the clubhouse but then had a conflict with Kareoke schedule. Bathrooms were not really dirty but we're not tidy always had paper in the floor like no one had swept the entre three days were were there. My husband said the mens room was worse. Pool and hot tub were cloudy poll to cold hot tub not hot enough.
Mar 23, 2015
Campground is nice but your entrance and exits are hard on Motorhomes. Bottom out on front end
Mar 23, 2015
very friendly, very helpful, lovely area

CAMPGROUND RESPONSE / COMMENTS:

we are so glad you enjoyed! see you soon!
Mar 23, 2015
It was one of the most beautiful peaceful koas we have stayed at

CAMPGROUND RESPONSE / COMMENTS:

thank you see you next time!
Mar 22, 2015
Location on Perdido Bay, but campground beach pics were taken in a generous fashion. Sites were small and the super sites were not what I would consider super level. Campground was quiet, but not nearby any true amenities. I was a little taken aback by my greeting, which was "I hope you have a reservation, because we're full". Nice to have a mobile tech onsite, though. Office closed early, often.
Mar 22, 2015
Mar 22, 2015
Our room wasn't clean when we checked in, but the sweet gal came right over and cleaned it and got us clean linens and got us ready! We only got to spend 1 night and are planning on coming back this summer for a stay-cation!
Mar 22, 2015
This park could stand some basic maintenance. My wife says her bathroom was fine, however the men's was quite dirty. It just needed a deep cleaning. The urinal was out of order and one of the toilets was not bolted to the floor. The showers and floors just needed to be cleaned thoroughly and checked periodically throughout the day. The roadways in the campground need gravel.
Mar 22, 2015
The campground was very clean and the people were extremely helpful. I would strongly recommend anyone to stay here. We truly did enjoy the friendly atmosphere.

CAMPGROUND RESPONSE / COMMENTS:

we are so glad you enjoyed us! see you soon!
Mar 22, 2015
Great facalities and helpful staff!

CAMPGROUND RESPONSE / COMMENTS:

thank you! see you soon!
Mar 22, 2015
My FAVORITE KOA campground is immaculate, beautifully cared for with very friendly, knowledgeable hosts who can tell me the fastest route to the beach! I stayed in a sweet & clean cottage. Had a BLAST! Fun, restful, everything I needed!

CAMPGROUND RESPONSE / COMMENTS:

thank you! we'll see you soon!
Mar 22, 2015
The economy sites were very small. Other than that it was very clean & friendly.

CAMPGROUND RESPONSE / COMMENTS:

glad you liked us! we are working on putting in more super sites
Mar 21, 2015
not well maintained to many full time people living there
Mar 20, 2015
services were adequate, not great for the price
Mar 19, 2015
Campground staff service was good, I have stayed at campgrounds that are more well kept in terms of the roads, landscape, etc. so not five stars to me.
Mar 18, 2015
Good location and great view of the bay but overall maintenance is disorganized and hap hazard. Half the laundry machines don't work, lights are burned out and not replaced. Our cabin refrigerator froze our food then quit working. Most of the staff is part timers who are staying at the campground, they spend more time riding around on golf carts than they do working.
Mar 16, 2015
One of very favorite camp grounds. Remote. No hyway noise. Easy walk to the beach.
Mar 16, 2015
Staff was nice.Never stayed at a camp ground that the sites were SO tight.You look out either of our camper windows & all you see is your neighbors windows.We could not even open the porch covering. The sites are not level. My children were told to leave the playground b/c it was after 8 but there was loud singing & music to be heard till after 10:30 PM from the pavilion. We would not stay again.

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