Gulf Shores / Pensacola West KOA

11650 County Road 99

Lillian, AL 36549

Reserve: 800-562-3471

Info: 251-961-1717

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4 out of 5
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Campground Reviews

Oct 13, 2014
We did enjoy the pier and pool. The bathrooms were run down and dirty. The showers need new shower heads and better lighting. The "permanent" residents let their dogs poop everywhere and my kids repeatedly stepped in poop. We had to clean the poop up on our site before we set up camp. The employees were wonderful and polite. For our family, there are nicer options for less money in Baldwin County
Oct 13, 2014
Staff was very friendly, but the campground needs a little to desire. The write up in the KOA guard is misleading. Very few water view sites. No beach. Not sure would recommend this KOA.
Oct 11, 2014
Very nice and clean campground ; good spot to make base camp to check out the surrounding area!
Oct 09, 2014
We stayed for just 1 night. Staff was friendly. Site was narrow and tight, but had a cement pad & picnic table. Easy acccess to highway. Both men's and women's bathrooms needed attention - clumps of hair in shower drain; shower not clean; floors not swept.
Oct 06, 2014
Oct 04, 2014
Deluxe sites are only ones we would recommend. Pool and hot tub are nice. Pilates only offered for snowbirds and no spa seen on site. Waterfront but very limited beach/swimming.
Oct 04, 2014
This KOA is not big rig friendly. We felt like the campground did not meet the standards we have come to know at KOA campgrounds. We did not feel as welcomed by this staff as we usually feel at KOAs.
Oct 03, 2014
Sep 25, 2014
It was awesome except there was a few things with the cabin...missing light bulbs the frig wasn't clean the table wasn't wiped off but all in all the camp ground is great
Sep 23, 2014
We were there for five days. The campsite was clean and the attendents were very helpful, even picking up some items from the store in town we needed. The one downer was that the site was not as level as other places we have stayed. I couldn't get our unit to not have a slope. That said, we will probably go there again.
Sep 21, 2014
Kabins dirty, (spider webs in window seals for a while, wasps nests) Wifi doesn't work, paddle boats broken and unrentable, no place for a camp fire by the Kabin, mens bathroom/showers dirty, not kept up, no shower heads on showers, (one stream of water coming out) out of date food in the "store". No bicycles to rent, (although they did have small bouncy balls from Walmart for rent).
Sep 21, 2014
I was somewhat disappointed with the upkeep of the grounds, and our site was not level so had difficulty setting our rig up. But other than that is was a nice place. Staff was very friendly and helpful.
Sep 19, 2014
very nice time and will be back again some day
Sep 19, 2014
We have always enjoyed staying there. However this time was unlike any other. We encountered the rudest "security guard" that was "patrolling" the grounds looking for trouble. He found trouble at cabin E. He was drinking, cursing in front of women & children and threatened to call police. He made the campground look ridiculous. Several neighbors felt the same way.
Sep 19, 2014
Sep 15, 2014
We had a great time at the campground. The cabin was just right and it was very peaceful and relaxing. The fishing was great. Everyone at the KOA was very friendly.
Sep 15, 2014
Enjoyable but not quiet enough for sleeping. Too much commotion in the cabins on the water.
Sep 15, 2014
This is the best place to camp I have ever been. Friendly, kind staff who will go out of their way to make you feel comfortable. Three years we have been going here every september! And many more we will return here!
Sep 15, 2014
a great campground, very friendly staff and will do anything to please
Sep 13, 2014
this one is like a lot of older campgrounds, it could use some updating. mOLD GROWING IN THE MEN'S SHOWERS
Sep 13, 2014
Sep 13, 2014
Really enjoyed our stay.
Sep 09, 2014
Great time the kids had a great time, did not want to leave.
Sep 08, 2014
We had a great time, didn't have time for the pool. Stay was too short, all was nice. Will definitely be back for a longer visit. Can't wait. Thanks so much.
Sep 08, 2014
great cable connection, nice location, a bit off the path though. different from others and you have to pay for fire rings, don't expect doggy bags, and don't check in between 3-5 no one around. most of staff very nice except one woman whom i was told the owner...not so nice
Sep 05, 2014
Beautiful secluded setting right on Perdido Bay, but still convenient to Pensacola Beach or other more developed tourist areas nearby. We've already recommended it to numerous family and friends,and we're already planning a return trip next summer.
Sep 04, 2014
We liked the homey atmosphere immediately. The pool & hot tub were divine. It was great to sit on the dock & just relax in the breezes off the water. The staff was genuiy friendly and cared about us. We'll be back!
Sep 04, 2014
Great campground. I believe most other negative comments are from people expecting more than a good camping experience. Will be back.
Sep 03, 2014
We had ants all over. Our sites were a bit lacking in amminities compared to other slots.
Sep 03, 2014
Sep 02, 2014
Tent pitches are very small and the bathroom/shower facilities for the campers need updating. The beach is great and it was great to camp right by it. Expected a little more for a KOA, not the best I have stayed at!
Sep 02, 2014
300
Sep 02, 2014
We camp in a tent. The tent sites were awfull. They were right up against the water. We were eat up with sand fleas. We were far away from everything,the pool, the office, etc. The office closed at 6:00pm so we couldn't buy ice or change our place. The sites were too small and we got the worst one. We had the worst peice of grass on the property. We were not shown to our site and got lost.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry for your experience. We do have tent sites that are not waterfront, if you like. After hour arrivals, please call the numbers on the board for an escort to your site.
Aug 27, 2014
Aug 23, 2014
Worthless, will not beallowed to be called KOA
Aug 23, 2014
Staff was very friendly and helpful with information on where the locals go for good food and entertainment versus the more touristy and pricey locations. The main restrooms and showers were very clean. The secondary restrooms and showers could have used some refreshing during my weeks stay. Overall the place was great and you can't watching dolphins feeding in the morning and a great sunrise!
Aug 19, 2014
Clean.
Aug 19, 2014
Very friendly staff. Beautiful camping area with many trees...no "parking lot" feel here. Nice pool.
Aug 19, 2014
most koa's I have been at has hours and facilities that compensate the customer no store to purchase food of any kind that I saw. One of the workers very friendly but that was about it. Gargage overflowing and stinking.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry you could not find our kamp store. For future, it is located in the office where you register.
Aug 18, 2014
Aug 17, 2014
400.characters isn't enough. If you really want to know please, please contact me. We went into the weekend very excited! And ended up very disappointed. It was not worth the amount of money that I spent!!
Aug 16, 2014
The cabin was dirty, not all linens were provided (regardless of what the listing said), broken coffee pot, broken cups and coffee mugs, one roll of toilet paper, too few towels, microwave plate was broken, the office hours were posted to be open from 9 am to 7 pm---in the three days we were there, it was never once open. Worst KOA I have ever been to.
Aug 15, 2014
Aug 14, 2014
I had a wonderful time and as a person with physical issues the HOT TUB was central. The people were friendly and area clean. I only hope that the next time I stay ALL remains the same.
Aug 14, 2014
google maps didn't get directions right at the very end, a local got me the last 2 miles. Great place!
Aug 13, 2014
An exceptional staff and management
Aug 13, 2014
We liked our site G10. Even though it was an end spot there were bushes on both sides giving privacy. There were residents there which is okay except they were in FIMA trailers and not well taken care of. I didn't feel good walking there by myself. Otherwise the place was decent. Cable and wifi good. Very peaceful!
Aug 13, 2014
The site we were put on was very un level,when there were better sites available. Poor maintaince of grounds,overflowing garbage. Grounds not maintained!! Very disappointed !!
Aug 12, 2014
Beautiful area nice quiet campsites. We had a great time and the kids loved the pool.
Aug 12, 2014
Our campsite was aweful. We got stuck in the sand trying to back in, uphill, asphalt pad was almost worn away.Cable lines to the sites around us were lying on the ground in our site, we had to move them as not to trip when we went in & out our camper. A rope was tied to a tree in our site running to to the site next to us to hold up the electric box. Needs alot of maintance!!!!!

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