Fort Smith / Alma KOA

3539 US 71 N Hwy

Alma, AR 72921-8096

Reserve: 800-562-2703

Info: 479-632-2704

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3.5 out of 5
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Campground Reviews

Sep 23, 2013
The campground is fairly nice but needs better maintenance. The older male host is the grouchiest person I've ever seen that has to deal directly with the public. If he hates his work that much, he should find other work.

CAMPGROUND RESPONSE / COMMENTS:

The man you spoke of does not work here he lives in one of the mobile homes. He was merely greeting you with a good morning. The toilet paper was put in the rest room as you left the office. Thank you for letting us know that the toilet paper was out. Sorry that Scott offended you
Sep 22, 2013
Beautiful place, amazing lake, however, not used to being greeted by people with facial piercings/tattoo's. Restroom was without toilet paper in the morning, not a good way to start your day.
Sep 22, 2013
Staff with attitude, check-ins at 1:00am three feet from us, large unmarked ditch at entry to site. Not going there again...ever.

CAMPGROUND RESPONSE / COMMENTS:

Camping can be a wonderful experience and goes much easier when campers come in before dark. We were not there to check you in at 1 a.m. We have a beautiful park and are sorry that you did not enjoy it.
Sep 21, 2013
Sep 18, 2013
Sep 18, 2013
This is one of the only KOA's that did not meet our expectations. The grounds need maintenance & the reception was not terribly friendly (Mrs, not Mr). This is a good location to pass on unless desperate for a spot to pull in.
Sep 18, 2013
This is not a big rig site as we were told on the phone. Difficult to get into and out of site with large rigs.
Sep 17, 2013
Great park, enjoyed our stay!
Sep 16, 2013
Passing through and the owners were very nice and friendly. The bathrooms and showers were clean. We enjoyed our stay. It was definitely a family friendly place.
Sep 15, 2013
Very nice campground with an attentive staff. Nicely treed sites and very clean.
Sep 15, 2013
do not place overnights within the residence area. site next to us argued most of the night. will not be back.

CAMPGROUND RESPONSE / COMMENTS:

You should have called the office to let us know that this was going on while it was happening. It was not residential it was another camper. Now it is too late to take care of the situation. That night would have been much better. Sorry you were kept up.
Sep 15, 2013
Great KOA and host. Beautiful green trees and grass.

CAMPGROUND RESPONSE / COMMENTS:

Not all campgrounds have a beautiful setting. Ours is just that. A place to rest and relax after a day of driving on the road. Have a nice hot shower, a quiet dinner and rest for the next day. Thanks for staying at our KOA.
Sep 14, 2013
Sep 11, 2013
Sep 10, 2013
Sep 08, 2013
Thank you for going out of your way to make us feel welcome!
Sep 05, 2013
The setting was beautiful. It was very spacious with a gorgeous pond with ducks and geese. It had lots of other amenities. It is my favorite and the best KOA where I have stayed. It was very clean and neat. The staff was extremely helpful. I very highly recommend it.
Sep 05, 2013
Nice park, excellent service, great location!
Sep 04, 2013
Lovely setting in the woods. Wifi & cable good. Facilities were clean, but old.
Sep 03, 2013
Just wish pull through spaces had a little more room betweensites
Aug 31, 2013
Jason checked us in and escorted us to our very unappealing site in the crowded mobile home park section of this campground. Why there instead of an uncrowded area close to the pond, I do not know. When he went over the rules with me in the office, he talked so fast, I could barely understand a word he was saying. We might have stayed 2 nights if it had been a more pleasant experience.

CAMPGROUND RESPONSE / COMMENTS:

Jason has been asked to slow down when registering customers. The area you were put in was the type of hook-up you requested and for the length of your camper. If we use the larger sites for the smaller units, then when the bigger ones come, we have no place to put them.
Aug 30, 2013
The mens showers were in unkept condition. The faucets would not shut off or were about to fall off the wall. Bathroom was dated.
Aug 30, 2013
Disgusting,Put amid long term campers with dogs tied under trailers,clothes hanging on lines. Duck droppings everywhere. Did not even consider venturing outside. They even questioned why we wanted 50 amp servvice. Staff in front of the office smoking. Everyone very unfriendly.
Aug 30, 2013
Hardly any room at all. The person that waited on was polite but did not wantto be there.
Aug 29, 2013
Very friendly at check-in!
Aug 26, 2013
Aug 26, 2013
Wife really liked feeding the ducks. With the rain not much time to check out the place.
Aug 25, 2013
Aug 25, 2013
Aug 24, 2013
concrete around pool is uneven - took a fall backwards in a chair. owner doesn't allow any liquid to drink, even water in pool area. felt like being watched all the time
Aug 23, 2013
Fun with the ducks
Aug 20, 2013
Aug 17, 2013
Aug 16, 2013
Aug 16, 2013
Old campground needs updating. Shower had broken curtains and poor ventilation,poor water regulation. Overflowing dumpster, broken bottles and cans on ground. Helpful staff

CAMPGROUND RESPONSE / COMMENTS:

We have new shower curtains going up in the morning. Sorry we did not come across as pleasant, my husbands sister died and we were a little out of sorts. Hope you will enjoy a better time at the next KOA. Sorry we did not enhance your day. A camping experience is supposed to be a pleasurable one
Aug 15, 2013
Camp owner and family were vary nice. The camp was a nice old camp secluded, quietness and well maintained.Thanks for a nice stay.
Aug 15, 2013
Our site was a long ways from facilities and no fenced dog area, not the spot we had asked for

CAMPGROUND RESPONSE / COMMENTS:

We gave you a 50 amp full hook-up pull-thru by a dog walk. Dog walk was right across from where you were parked. If you are not happy with a site you should tell us so we can move you to a site of your liking. All you have to do is speak to someone in our office and we would have moved you. :-)
Aug 14, 2013
This is the best KOA we have stayed at, very clean ,well maintained. The owners are very helpful and just super friendly. Look forward to staying there again.

CAMPGROUND RESPONSE / COMMENTS:

It's great to know that campers are enjoying our campground. We certainly enjoy our campers, and extremely glad they want to return.
Aug 14, 2013
Aug 13, 2013
Very clean,convenient, helpful manager, great pool.
Aug 11, 2013
Nice RV campground. Sites on lower level more to what we prefer. A bit more expensive...too bad campground located in a Dry County. Enjoyed our stay even with the thunder bumpers.
Aug 10, 2013
I thought was pricey since we just came from Tennessee where we stayed and was a lot less expensive.
Aug 10, 2013
I do not like any campground that charges an extra fee for a 5 year old child. That is outrageous!
Aug 10, 2013
Beautiful grounds, not overly friendly staff. Would not be overly comfortable if it was full, sites close together. Picnic tables are a mess.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your comments about the picnic tables. We are checking as I am typing this note.
Aug 09, 2013
Aug 08, 2013
Great pool!
Aug 07, 2013
Aug 07, 2013
Staff were pleasant and helpful. Grounds and RV sites good. Nice surroundings.
Aug 07, 2013
Very, Very Nice....
Aug 07, 2013
I drive a 45" coach. This facility is described as Big Rig Friendly. That's a bit of a streatch as the turns are very tight and the trees are all hanging down to 11" not 13 or more. I had to drive my new coach through some of these which dragged on the roof and sides. Bad!

CAMPGROUND RESPONSE / COMMENTS:

It had been raining and the leaves and branches were wet and heavy. We keep the trees trimmed to the measurements the KOA office tells us. I'm sorry you experienced trouble with the trees and turns. Hopefully there was no damage to your coach.

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