Enfield / Rocky Mount KOA Journey General Information

Relax and unwind after a long day's drive! Our pool is for registered guests only. There is no lifeguard on duty. No smoking, food, or drinks are permitted inside the fenced pool area. Please use the tables provided at the covered pavilion. Children under the age of 14 must have a PARENT OR GUARDIAN with them inside the fenced pool area in order to swim. All persons in the pool must wear official swimwear. Babies or untrained children must have swim diapers or swim pants. The pool may need to close occasionally due to inclement weather, unforeseen circumstances or maintenance issues. Pool hours are generally 11:00 AM - 7:00 PM Monday through Saturday from approximately Memorial Day thru September. The pool is closed on Sundays.

Late check outs Monday thru Saturday are only available if the site you are in does not have another reservation coming in that day. After you let us know, the first 30 minutes is free. After that it is $20 per hour.

Late check outs are not available on Sundays.  If you think you will need to remain in your site after 11AM.  We require that you pay for a full night.  That gives you all the time you need and you can leave at any time.

Monday thru Saturday the pool is generally open 11:00 AM - 7:00 PM, weather permitting.
CLOSED ON SUNDAYS

Campground Cancellation Guideline:

RV's and Tent Sites prior to 48 hrs of arrival date = $10 cancellation fee.  Less than 48 hrs notice = 1 Full Night Forfeiture.

Cabins prior to 7 days of arrival date = $10 cancellation fee.  Less than 7 days notice = 1 Full Night Forfeiture.
 
SAME DAY RESERVATIONS ARE NON-REFUNDABLE ONCE RESERVATION HAS BEEN MADE.  NO EXCEPTIONS.

Need to Cancel? If you need to cancel your reservation, please call (252) 445-5925 before the deadlines listed below to receive your deposit refund, minus a $10 cancellation fee. TEXT AND EMAIL NOTIFICATIONS OF CANCELLATIONS ARE NOT ACCEPTED.

• RV & Tent Sites: 48 hours cancellation notice is required. Please notify the KOA you have your reservation with before 4 p.m., two days before your scheduled arrival.
  
• Camping Cabins: 7 days cancellation notice required. Please notify the KOA you have your reservation with before 4 p.m., seven days prior to your scheduled arrival.
  
• Deluxe Cabins & Unique Accommodations: These units may have special deposit and cancellation requirements. Please check with your selected KOA campground location when making your reservations.
  
• Our office is closed on Sundays so any cancelations for arrivals on Tuesdays need to be completed before 5PM on Saturdays in order to receive the proper credit. 
  
• Reservations made after these deadlines require nonrefundable deposits. Cancellations made after deadlines will result in forfeiture of all deposits.
  
• Holidays and special events may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected KOA for details.
  

The first months rent is non-refundable for any reason unless there is a problem with the site that can be documented by an outside professional. After the first month the guest has 10 days in which they are able to leave and still receive a refund.  All guests will be informed of this policy over the phone before any reservation is made.  If the guest does not agree, no reservation will be made.

CHECK-IN:  RVs or Tent sites: 12:00 PM // Cabins: 3:00 PM //  Latest check-in time available: 10:30 PM  

CHECK-OUT time for all: 11:00 AM. Please ask before 10 AM if a late check-out is available. We do not offer late check-outs on SUNDAYS.

We do not allow tents to be setup and used on the full hookup RV.  We do have a few water and electric only RV sites that we allow tents on but you must reserve the site in advance.

Starting on October 25 2020, the office and store will be closed on Sundays.  Monday thru Saturday office and store hours will remain the same - 9am to 5pm.

10 PM - 8 AM   Most of our patrons are on a journey to another destination. Please take all conversations and music/tv indoors after 10 PM.  Excessive noise is not permitted at any time.

All guests or visitors must check in with the office. Visitors will need to exit the park by 11 PM or pay to stay the night. We reserve the right to refuse service or ask someone to leave if they do not abide by our campground rules.

Sites are assigned, so we ask that you do not change sites without first consulting with the office. If it is possible to accommodate your request, we will be happy to do so.

Little campers under the age of 14 should be accompanied by an adult in the store, pool and restrooms. Parents will be held responsible for their children's behavior and any damages caused by their children.

All pets are welcome as long as they are well behaved. Aggressive behavior will not be allowed. Owners must keep their pets on a leash and have the leash in their hands at all times when outdoors and not in the off leash area. Please do not allow them to enter other people's sites uninvited. Pets must be left inside the unit when the owners are away and they must not be left unattended outside when the owners are within the Park. Owners, please pick up immediately after your pet, not later in the day. Owners are responsible for any action or damage caused by their pet. The off leash area is open 24 hours for your convenience.

We are a non-smoking facility so, out of respect for all, we ask that smoking/vaping be limited to your site. Smoking/Vaping are strictly prohibited INSIDE the cabins. Please dispose of cigarette butts appropriately to help us maintain a clean campground. There is no smoking/vaping permitted in the playground, office/store, laundry facilities or in the pool fenced area.  Smoking/Vaping is permitted at the pool pavilions if everyone there agrees that it is acceptable.  If we receive complaints about Smoking/Vaping at the pool, we will ask you to leave the pool area.

Cooking or smoking/vaping inside our cabins is strictly prohibited. Please be sure that pets stay off the beds inside the cabins. Linens are not included, so please be sure to bring your own.

Fires are only permitted on sites that have a fire ring. Rings may not be moved from other sites. Fire Pit rental is available or you may bring your own portable ABOVE GROUND fire ring.  Firewood is available for sale in our office, so please don't hurt our trees. Ground fires are absolutely not permitted and could result in being asked to leave without refund, but will definitely incur damage charges. Enjoyment of your fire is permitted up until 10:30 PM if your noise level is not disturbing your neighbors as this is after quiet hours have begun. You may burn wood or charcoal. Please do not burn plastic, food, or trash.

As we strive to maintain a clean park, we ask you to follow these guidelines in regards to your trash disposal. Please limit your garbage to (1) garbage bag tied up and placed at the entrance to your site each morning before 11:00 AM. If you have any boxes, please flatten them. Please refrain from putting the bags on your table. One of our staff will be by daily around at checkout to pick it up. If you are in need of a trash bag, we will be happy to provide it to you. These guidelines are also on the front of your map as a friendly reminder.

Cable TV is not offered in this area. You may point your antenna towards the Southwest to pull in the best possible over-the-air television signals.  We do have books and DVD's in the office to borrow or purchase for your visual enjoyment. Satellite reception is generally not available throughout most of the park.

If needed, there is a sink outside the laundry room to wash any dishes that our tenters may have. Please do not wash dishes in the restroom sinks.

Located on the side of the office building closest to the pool. Open 24 hrs with an access code. Cleaning times are posted.

The use of generators is prohibited unless during emergency situations. Contact management if you have a power problem and need to run your generator after 7pm, as we may be able to assist in finding a solution or we can try to find a site that would not disturb other guests as you use your generator.

To limit any odors or spills, and per health code,  all sewer lines must have a gasket on the disposal end to seal the sewer pipe. To avoid disconnecting with a motorhome towing, guests will need longer sewer hose length to reach our septic drops. You will need at least 20 feet if you chose not to disconnect your tow vehicle.

Since we are on well water, complete vehicle washing is prohibited. You may use a small bucket to wash your windshields or grills to remove any bugs from your drive but, not the entire vehicle.

For the safety of everyone (including my squirrels) and to help keep dust down, please drive a maximum of 10 MPH. Driving or parking on the grass in not permitted unless instructed to do so by management or staff.

We allow golf carts and motorcycles to be driven only by a licensed, responsible adult.  Please follow all park rules in regards to speed, safety regulations, and quiet hours. Golf carts and motorcycles must carry insurance.

Our laundry room is open 24 hrs for your convenience. Washers are $1.50/ approx 30 min., Dryers are $1.00/ approx 40 min. No outdoor clotheslines are permitted at your site (pool towels, bathing suits are ok). We have a change machine so you can get quarters for the laundry.

Due to our rural nature, our internet system is satellite based. This means that we are on a limited monthly bandwidth system for all to share. Laptops work better if you change their settings to be on a metered network. This will stop your PC from doing updates in the background taking bandwidth you could be using to check your emails, web browse, or catch up on social media. Heavy downloading or streaming of files is not supported on this system. We offer each site 2 FREE access codes (one per device) per day.

We strive to provide a clean, quiet, and safe location for individuals to rest, relax, and just enjoy, whether here for just one night, or a weekend.

Thank you for choosing Enfield/Rocky Mount KOA

We are very happy that you have chosen to stay with us for the night!