Deerpark / New York City NW KOA

108 Guymard Turnpike

Cuddebackville, NY 12729

Reserve: 800-562-3649

Info: 845-754-8388

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4 out of 5
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Campground Reviews

Sep 03, 2013
I liked the area and the setup of the campground. It was kids friendly. But it was not at all customer centric. Staff was rude even to ladies and kids. On several occasions eg : One of the women from our group asking a staff about bathroom not being cleaned was directed to go and talk to manager as he was not responsible for it. On complaining to someone on the desk my friend was asked to pack th
Sep 03, 2013
Staff was friendly. Rundown park Cabin was so dirty I had to drive 20 minutes to Walmart to get cleaning suppliesIHAVE PICTURES Filthy fridge with ice so thick the freezer would not open microwave was rusted and very dirty, went to use the paddle boats and they were filled with green water cobwebs in the rafters mold on the outsde of the shower rusty fridge on the outside door
Sep 03, 2013
Sep 03, 2013
Sep 03, 2013
The location was great and the number of activities available was awesome. The staff were genuinely friendly and helpful, however, the Management left a lot to be desired. The Manager on duty during our stay was very surly and looked like she was in physical pain having to work there during the Labor Day weekend. She was annoyed when customers came in within an hour of office closing time.
Sep 03, 2013
Sep 03, 2013
We had a great site along the river, campground was quiet and well kept, staff was friendly and helpful. A great place to stay!
Sep 03, 2013
Sep 03, 2013
I would say that each tent site should have a little bit of separation with the other next to it. This separation could be with threes, buches or something of that nature. Overall, it was perfect. Thanks
Sep 02, 2013
I loved the sites, the activities, the friendly staff, etc. I did not give it a five star because the bathrooms were rarely clean during my stay and oftentimes not even paper. Also they advertise a heated pool and its not. The place was packed for labor day weekend. I have stayed in others where cleaning on crowded days happens every two hours maybe instituting a similar schedule would helpfull.
Sep 01, 2013
This is Jim, John's brother. The staff was helpful with getting us directions to where we wanted to go. We have stayed at 2 other KOA's in NY, in the Adirondacks. Those lodges were nicer. We booked a lodge here, the room with queen bed had that & nothing more. No night stand with lamp, no shelf to put things on and nothing to hang clothes on. We did get moved to a trailer, nicer but is
Aug 31, 2013
Aug 29, 2013
This was our 2nd year staying and our family enjoyed the activities.
Aug 29, 2013
Very well maintained campground. Good size sites. Friendly seasonal campers. We will be back.
Aug 29, 2013
We enjoyed our stay but this lady in the office was so so rude!!! We made an honest mistake of choosing e 11 we wanted e17 she was giving us bad attitude, other than that it was fun
Aug 28, 2013
Our stay at your KOA was perfect. The facility was clean and comfortable. We stayed in a tent site. The site was spacious and clean, and the delivery service a plus! tThe kids had so much fun on the jump pillow and swimming pool as well as Friday night movies and the candy bar bingo. The only disappointment was the fishing pond, all algae no fish. Otherwise perfect
Aug 27, 2013
We were disappointed that there was no movie on Saturday night after we checked in as there was last year - the movie was Friday night this time. There really weren't many activities at all even though we were staying and paying for a holiday week. Also, while the restrooms were basically clean, no one emptied the sanitary napkin container the entire time we were there. The staff was very nice
Aug 27, 2013
By far the best KOA we have ever stayed at.
Aug 27, 2013
Large sites! The campground is humongous. Yes it truly is a fisherman's dream. Wonderful bathrooms, the showers have individual controls for hot and cold (awesome). Nice store, nice pool, great bounce pillow and bouncy slide make an awesome kids playground. tent sites can be along river or by playground, with or without trees, and are all large. Very nice KOA, great ponds and bridges, recommended
Aug 27, 2013
Aug 26, 2013
We stayed for three nights and we had a great time. Our site was very sufficient. The staff was very nice and helpful, they had great planned activities for the kids. Great park, we will go again.
Aug 26, 2013
Beautiful campground. Very large sites and lovely natural surroundings. Couldn't have been better.
Aug 26, 2013
Very, very dirty. Tent sites were not clean at all, lots of garbage. Litter in river at sites. Bathrooms were horrific - I can't stress this enough...horrific! No toilet paper, just disgusting. We had to go in the woods and opted not to shower it was so disgusting. Staff was scarce and unavailable. Horrible experience. I can't believe this is a KOA! We'd never go back.
Aug 26, 2013
First camp site I loved the facilities. The bathrooms were great. Refently Redone and cleaned 3x per day. Bouncy pillow is a great attraction for kids. And hq is filled with whatever I needed
Aug 26, 2013
Aug 24, 2013
We loved it so much we stayed an extra day. We stayed going and coming from Maine. Loved the Bunny rabbts everywhere.We will be back next year.
Aug 24, 2013
This place was great. The campsites are large, there is a lot to do and it is so close to home. We will be staying here again and again. We especially loved that they have an enclosed dog run that is bigger than most.
Aug 24, 2013
Aug 24, 2013
we were fortunate to find this KOA - extremely nice, well laid out, clean and very friendly and helpful staff. we would stay here again.
Aug 23, 2013
there is a lot of standing water around this campground that needs to be taken care of because there is too many mosquitoes. The employees tell us its all the rain, I've been to other campgrounds in the area and they dont have the mosquito problem at all.
Aug 23, 2013
This Campground was much better where there was an owner on site. The management company doesn't pay attention to details like an owner does.
Aug 21, 2013
We had a great time . The web site was miileading on the cabins and park models . Need updating & sprucing up .The people there were very nice .
Aug 21, 2013
Great family campground, the women like the tidy restrooms!
Aug 20, 2013
We have been camping at this campground for over 15 years and love our time at the river's edge.
Aug 20, 2013
the minigolf should be updated and some of our group lost power for a bit. I did like the addtion of the out door movie and bingo is always the kids favorite.
Aug 20, 2013
Enjoyed the access to the river, very peaceful site with great access to bike riding and fishing...lots of things for young kids to do and the Bathrooms were private which everyone felt comfortable..
Aug 20, 2013
I was very disappointed with our stay at this KOA. I expect a certain quality, which is why I am a KOA member. The campground was very dirty especially the bathrooms, and the bathrooms never had toilet paper. Paper towels, soap and even lights were often not there as well. I reported 3 times in one weekend several bathrooms without supplies.
Aug 20, 2013
We had such an amazing time! Were incredibly disappointed however that there were no paddle boats available as advertised...
Aug 20, 2013
This is our favorite campground... EVER. From Nancy in the office to Herb in his multiple roles, everyone here is so pleasant and always willing to go out of their way to assist should there be an issue of any magnitude. They continue to do upgrades to the campground, and many of them are appreciated and noticed with every stay.
Aug 20, 2013
Perfect campground for family with young kids. Lots to do.
Aug 20, 2013
Grounds are well kept. Bathroom/showers were clean. The staff were pleasant, helpful, and attentative. Looking forward to our next stay!
Aug 18, 2013
We had a tent site with electricity and water. The electricity didn't work no matter what we did. We were not thrilled with the customer service either. The teenage girl at the counter made it seem like we were bothering her.
Aug 17, 2013
Staff was great, cheerful and always ready to help. We will be returning at the end of August. Only down side was the pool, too cloudy
Aug 17, 2013
The campground had a lot of nice features, however the bathrooms not maintained - broken lights and empty soap dispensers during the entire stay. Also the game room was filthy.
Aug 17, 2013
Could use some updating on the property but for me the biggest problem was the wifi. There needs to be more repeaters so the signal is throughout the park. There was NO signal on my site. I had to stand in the middle of the street to get a signal. When I went in the office for assistance the young girls just laughed and relied that sometimes they have that problem. Let me know when it's fixed!
Aug 17, 2013
Aug 15, 2013
A very pleasant experience. You can tell the new owners are working really hard to bring a large, older campground back to its glory. We felt safe, it was a pleasant experience, other campers were very nice, no fighting, heavy drinking or obnoxious behavior and family-oriented. The advertisement is not entirely accurate. No pedal boats available. Pond no longer stocked with fish. Unheated pool.
Aug 15, 2013
I would not allow the KOA name to be associated with this facility!
Aug 15, 2013
Too remote and way to over priced for the campsite we were in.
Aug 15, 2013
Dirty showers, norunning water at site, unpleasant muddy site (dozens of others were vacant) rate quoted by phone and offered at reception varid by over $10.00) - Worst KOA I've been to in the last three years (13000 miles travelled)

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