Custer / Mount Rushmore KOA

12021 US Highway 16

Custer, SD 57730

Reserve: 800-562-5828

Info: 605-673-4304

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4.5 out of 5
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Campground Reviews

Aug 28, 2015
Great place to stay.
Aug 28, 2015
Great facility. The people that work there are extremely kind and helpful. The bathrooms are the best I've seen at a KOA. The campsites are spacious. There are lots of rabbits, they are friendly but drove our dog a little crazy. Perfect location for exploring the beautiful black hills. Hope to be back.
Aug 28, 2015
Camp was over priced,Internet was nonexistent ,but the employees were great and made the stay great.
Aug 27, 2015
Grat location, great kabins, the staff was very pleasent and helpful. The whole facility was clean with rabbits running all over but they didn't bother or beg from you. I was very happy with our 3 day stay there.
Aug 27, 2015
Loved the nice clean cabin. The kids enjoyed the pillow shaped trampoline.
Aug 27, 2015
Nice facilities and wonderful folks working in the office. Very nice tiled and clean restrooms & showers. Tent camped here and nice site.
Aug 26, 2015
The staff is very friendly and always willing to help with any questions or problems.
Aug 26, 2015
Great stay! Our granddaughter loved the bouncy play place and the rabbits that came right up to our cabin for a treat.
Aug 26, 2015
Aug 26, 2015
They really need to get wifi to cabins. Cleaning has to improve and service too. Not informed properly at all at arrival. Way to expensive

CAMPGROUND RESPONSE / COMMENTS:

Apologizes for the internet. A storm took out the system the day of you arrival and parts were overnighted and repairs made. As for misinformation, if you could send an e-mail elaborating, the matter will be addressed. Safe travels.
Aug 25, 2015
Staff was very friendly, it was well located for the surrounding attractions, the lots were very spacious and the park was well kept.
Aug 25, 2015
They went out of their way to help and believe me we needed it. Lots of adorable bunnies all over. Lovely campground.
Aug 24, 2015
Great place. Only remark is that there wasn't a grate on our fire pit for the tent area. But not a huge deal!
Aug 24, 2015
Friendly, clean, relaxing. Quiet and lots of fun things to do on the grounds. Great base camp for area attractions.
Aug 24, 2015
The people who run the place lie. the owner told me he was giving me a better spot because I asked for no water? When I found my paperwork I ordered everything. Then his wife told me the people they gave 2 spots too were being charged what I was paying. I had the people next to us dump under my awning. I have pictures They are also rude. We left early to get away from there.I cried for 3 days

CAMPGROUND RESPONSE / COMMENTS:

You were moved from a water/electric to a full hook up at no addl charge due to a storm which flooded you original site. The wider site next to you was reserved months before you arrival. Your threats of violence in the store was uncalled for. The sewer under you awning was you sites.
Aug 23, 2015
Unfortunately showers and toilets near aur site were not avaliable (due to technical problems)
Aug 23, 2015
Everyone was great, facility was great also.
Aug 23, 2015
Clean campground and the hosts were extremely friendly and inviting!
Aug 23, 2015
I had a 38ft. trailer w/slide outs and was placed in one of the smallest spaces in the campground. Sewer hook up was so far from other utilities I could not use it. Space was so narrow I could not safely use the fire pit.

CAMPGROUND RESPONSE / COMMENTS:

Apologizes that you were not happy with your site. We were booked full and preferable sites had been booked months in advance. You were informed of our limited availability at reservation. Safe travels.
Aug 22, 2015
Great place to stay while in the Rushmore/Custer area.
Aug 22, 2015
A couple of the showers were u see maintenance. Lack of tree cover in a few parts of the camp ground making you very exposed to the elements. Great location and overall amenities. Staff was great.
Aug 22, 2015
The stay was nice until we tried to extend our stay by a day.
Aug 22, 2015
Aug 21, 2015
Nice KOA near Custer, well maintained, cabins brandnew, excellent staff, swimming pool
Aug 21, 2015
wonderful stay, employees so nice. great location.
Aug 20, 2015
Aug 19, 2015
pool was nice but it could use some cleaning, the edges were very dirty.
Aug 18, 2015
The staff were very friendly and helpful. Our kabin was clean. Breakfast was delicious. The store had everything we needed. Looking forward to coming back again.
Aug 18, 2015
super emplacement et la cabine était superbe très propre, le personnel gentil
Aug 18, 2015
Nice and fairly quiet. Pool needed a few repairs. Needs a fenced dog park, chain link so that you can let your dog loose for a while. Hosts were very nice and knowledgeable about area.
Aug 17, 2015
We called pre-season all the way from Maine for reservations, (though we were' t then aware of Sturgis bike week). The lady on the phone with whom we made arrangements was VERY nice and accommodating. The campground was neat, clean, maintained, and well organized. (Yes, we had motorcycles - quiet ones- but we're on a coast to coast tour. Everyone was friendly and helpful. We would stay there again
Aug 17, 2015
Other than not being able to cool down the kabin at night, we had a wonderful stay at the Custer, SD KOA. The staff was very friendly and helpful with driving directions and advice about the area. I've never stayed in such a clean kabin. The swimming pool would benefit from a thorough cleaning, but that didn't stop us from enjoying the pool to escape the heat!
Aug 17, 2015
Staff very pleasant and helpful. Great breakfast and bathrooms. Cabins cozy but big enough.
Aug 17, 2015
Very nice KOA. The property is clean and orderly. Very nice amenities and great staff. We always stay at this location when visiting the Black Hills. From our standpoint, the only thing missing is a fenced K-9 facility.
Aug 17, 2015
Friendly people....clean bathrooms....beautiful spot. Only downfall is proximity to traffic noise, but I would definitely stay here again.
Aug 17, 2015
The people at this campground were nice and helpful. My son loved the jumpy pillow and the pool. Bathroom were nice and up to clean. The campsite was small and no grass! All gravel my dog had no where to run or move around.

CAMPGROUND RESPONSE / COMMENTS:

Site improvement is an ongoing effort here at the campground. Every season more is done to make things better. We do have the quarter acre field for dogs to enjoy and will soon have another. Safe travels.
Aug 16, 2015
Nice campsites, friendly staff
Aug 16, 2015
Very comfortable, clean bathrooms, friendly people.
Aug 16, 2015
Our first time staying in a KOA cabin. Loved it! Very clean, the beds were comfortable, and the kids loved the jumping pillow and pool. Plus we loved the Custer location because it was very close to Custer State Park and all the other Black Hills activities for families!
Aug 16, 2015
Aug 16, 2015
Some of the friendliest staff I've ever seen anywhere, bar none. Enjoyed my stay immensely.
Aug 16, 2015
Kids loved the jumping mat! Clean restrooms. Nice place
Aug 16, 2015
Campsites all dirt and dusty also way too small of sites for today's slideouts

CAMPGROUND RESPONSE / COMMENTS:

I know some of our campsites are small as we are an older park and every year we make improvements to make them better. However, you stayed in a camping cabin. Safe travels.
Aug 15, 2015
Site was spacious and partly shaded. The bathrooms were great. Our boys enjoyed the pool and the jump pillow.
Aug 15, 2015
it a great base camp for Black Hills. Been at this KOA lots of times and it better each time I go there.
Aug 14, 2015
This was our second time staying here we cannot say enough about our stay every staff member was wonderful they made us feel like we were family. We love the campground, we will definitely go back again. we have stayed at other KOA campgrounds and by far this is the best. We ate the chuckwagon breakfeast every morning. Debbie and Jim do a great job with managing the campgrounds.
Aug 14, 2015
We had never stayed at a koa camp before but our stay was great and I will stay at koa again . I thought the staff excellent . Thanks Again Brian
Aug 13, 2015
Great campground in a nice area. The staff are superb and we will be staying here again in the future.
Aug 13, 2015
Wonderful facilities! Great staff! Central to the sites!
Aug 12, 2015

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