Cherokee / Great Smokies KOA

92 KOA Campground Road

Cherokee, NC 28719

Reserve: 800-562-7784

Info: 828-497-9711

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4 out of 5
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Cabin Reviews

Aug 17, 2014
14 years coming here sometimes three times a year and this was the worst ever. There is a cancer growing there and it starts with the management and goes directly down to Lynn, head of housekeeping, to Don, maintenance and office, and his wife Jill. There are great people there and I will come back. Erin, Mike, the other Mike(Crash), Sandy, Bo, and most of all Billy. Great people! Changes needed!!
Aug 16, 2014
This has been a yearly trip for us for many many years.It has changed owners since we were there last year and I must tell you that some of the people working there are very very nasty and have no business doing what they do! I will just give you one name of an employee that really needs spoken to. Mike Stevens.RUDE and thinks he runs the place! I will be writing corporate about our visit.
Aug 16, 2014
We had a great time everyone was very helpful and the camp ground was very very neat and clean. The tables in the pool area were not very clean but everything else was . The snack bar had great food at a reasonable price. I would definitely go back.
Aug 16, 2014
Aug 15, 2014
Fantastic place! Wonderful staff in a wonderful location!
Aug 14, 2014
Always nice to stay @ this KAO, however this trip there was no one @ the guard shack. There was no security of any kind my entire stay. This should be corrected immediately.
Aug 13, 2014
Aug 13, 2014
Great experience with a super nice staff. Loved all the amenities and location to great activities and beutiful views.
Aug 13, 2014
Not impressed with housekeeping in cabins or bathrooms but the staff (Addie, Billy, Woodrow and Freemon?) were great! Always checking on us and our dog. Wanted to pack up those 4 and bring them back to our KOA!
Aug 13, 2014
Outstanding visit! Extremely friendly staff.
Aug 12, 2014
Nice area, along the River, Deluxe Cabin was clean and efficient. Would be nice to have a small bar soap in bathroom at sink and small detergent in kitchen to get started. Small things but nice. Overall great stay!
Aug 11, 2014
I really enjoyed my stay at your campground. The staff ws very nice. The bathhouse and restrooms were always clean. The cabin that we stayed in was clean and provided enough room for my family. I would recommend this campground to other familiy members.
Aug 11, 2014
Only issue our family had was a leaking cabin
Aug 11, 2014
We had a wonderful time in our cabins. The staff was very friendly and help if we needed anything.
Aug 11, 2014
Aug 11, 2014
enjoyed this campground, lots of fun things to do with the children. Price is a little expensive.
Aug 11, 2014
We stayed in a deluxe cabin. It was very clean. Bed on pullout sofa is an air mattress which was very comfortable. Bounce pillow was a big hit with the kids.
Aug 11, 2014
We had reservations to have been put beside my friends that were going too but they did not, but the cabin that was beside them was empty the entire time. Also the employees treated us as if we were a inconvenience to them. Closing the snack shop even when customers we in line to buy food. Poor customer service.
Aug 11, 2014
The campground workers were very nice. The only problem was the showers. No where to put your stuff while showering. Other than that the campground was good. The kennel was not good. Will not leave my dog in a cage, he has never been caged and never will. Having only one fenced area where all the dogs of all sizes were was not good either.
Aug 11, 2014
Needs some work in places but overall more than satisfied and would stay again
Aug 11, 2014
Everything was fine. You need to have maintenance check the lamp assembly on the ceiling fan. It appears to be missing some screws.Cabin 60.
Aug 10, 2014
Aug 10, 2014
Rented two cabins and had the best stay.
Aug 08, 2014
I've stayed here many times and am always sad to leave. The location is so beautiful and there are so many fun things to do. I'll be back!
Aug 08, 2014
My family had a great time!! We will be back. Nice people and great staff!
Aug 06, 2014
Perfect! The cabin had everything we needed in a beautiful setting. Planning on coming back soon!
Aug 05, 2014
This KOA is a great place to stay!! We loved the pool and all the fun things they offer for the kids. The shuttle was great also! We will be back soon!!
Aug 05, 2014
cabins broken down, showers are broke no hot water,dog crap everywhere,food was terrible and expensive,activity people knew nothing, they were very unprofessional, and rude! how about refunding some of my money!
Aug 05, 2014
Of all the KOAs I have stayed at this was my worst experience--bathrooms were not clean, no picnic table at my cabin and sites way too close together--I will find other accommodations when I am in area again
Aug 05, 2014
Aug 05, 2014
We had a great time.. The staff we encountered during our stay were very friendly and polite.
Aug 05, 2014
nice place to stay, wonderful family atmosphere.
Aug 04, 2014
Too many dogs, showers need reworking, to many thieves , left cell phone in shower house 4 & someone got & keep it,
Aug 04, 2014
The location of the campground, the cabin, and the children's program are all great! The cleanliness of the bath houses and bathrooms were not at all up to standards. I did report this to the desk staff at check out and asked that she report to management. I witnessed a housekeeper come in to clean but only took a glance- did not clean. A tampon was left on the floor in a toilet stall all day.
Aug 04, 2014
The staff were so nice and friendly and went out of their way to help us make an emergency phone call to family. We appreciated the free shuttle to go horseback riding and tubing. Lots of fun activities too!
Aug 04, 2014
Bathrooms were a mess all the time. Roads in campground were terrible huge pot holes!Traffic plugged up entrance often. Was told I was put near pond, but they failed to mention there was a big steel fence in front of it 15 feet from front door of cabin. was charged 20 for extra people and was never told I couldn't have 4 people.the cabin had 2 twin beds and a dbl why extra charge?? nocommunication
Aug 04, 2014
Staff was great. But,the cabin had to be sprayed twice for black ants. Screens on doors and windows were torn. Mattresses are so old they are paper thin and provide no support; was like sleeping on boards. Main outside pool dirty. We have used this KOA 25 years and love the location, but it is in sad need of maintenance. Felt like we should have a refund.
Aug 04, 2014
My family has camped at the Cherokee koa the last four summers and it is always one of our most favorite family trips we take each year. There is so much for the kids to do. From the indoor pool to the outdoor pool to fishing in the trout ponds tubing down the river or riding banana bikes there is just so many activities for families. We absolutely love it and would strongly recommend
Aug 03, 2014
We had a blast! The cabins where nice and clean when we got there. The kids loved the pools and the jumping pillow. Everyone was so nice. We will be back next year! The campground all together whas amazing.
Aug 03, 2014
Aug 03, 2014
We had a great stay at this KOA. But I think the cabins were not as clean as other KOAs. Inside was dusty and beds didn't look too clean. Overall, it is a decent KOA with friendly staffs.
Aug 03, 2014
stayed at the delux kamping cabins with bathroom. Price was $240.00 a night, way over priced for this kabin. employees were rude and not helpful. I wont be going back to this koa again in Cherokee nc.
Aug 01, 2014
We had a great time & are planning to return again soon. We stayed in a deluxe cabin & it was really cute & cozy.
Jul 31, 2014
Our only concern was the cleanliness of the grounds and bathhouses. Also parking spaces were not clearly marked around the store,pool area and lighting of grounds and bathrooms made nighttime walking a problem
Jul 31, 2014
We stayed in a Kamping Cabin. It was clean and located on the river. The campground had so much to do. The recreational staff and front desk people were great.
Jul 30, 2014
Need more security. Don't let kids ride bikes after dark. Enforce quiet time.
Jul 30, 2014
Jul 30, 2014
Friendly staff and clean cabin and bathroom. We brought our 2 dogs and love having a dog park and kennel.Nice pool and spa. This was our second stay and we are ready for another trip.
Jul 30, 2014
The campground is great! I visited here many summers as a child and now bring my children. However, the bunks my children slept in contained bed bugs. Hoping we didn't bring them home. Other than that, the trip was great!
Jul 29, 2014
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