Cherokee / Great Smokies KOA

92 KOA Campground Road

Cherokee, NC 28719

Reserve: 800-562-7784

Info: 828-497-9711

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4 out of 5
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Campground Reviews

Aug 19, 2013
A little disappointed that the wi-fi was not working, but everything else was great!
Aug 19, 2013
While we enjoyed our stay, many amenities that we were looking forward to using were disabled. The two main examples were the bounce area, and the outdoor hot tub. Also, folks in the outdoor cafe were not very friendly.
Aug 19, 2013
The only issue is the black and white dog across from site 7 who barks constantly day and night. Great staff, nice campground, clean sites, well maintained, family friendly.
Aug 19, 2013
We love you guys!
Aug 19, 2013
We always have a wonderful stay at this KOA!However,this time I feel a couple of things need attention-the bathroom only has 3 stalls & one was out of order resulting in having to wait to use the facility in the mornings,the door to the shower would not latch also behind kabin#60 a power box has wires hanging out - something we noticed during our May 2013 visit & it still hasn't been repaired
Aug 19, 2013
I love what this KOA has to offer, but did not deliver. The Kamping Kabin was awful. Mattress, if you call it that, for double bed was torn and dirty. Kabin smelled of animal urine. Covered in dog hair. Dusty and stunk. Shower curtains in bath house had mildew and smelled musty and mildewy. Other issues reported to staff went in one ear and out the other.
Aug 19, 2013
Disappointed in not having wi-fi access as advertised.
Aug 19, 2013
Campground wasn't up to par as it has been in the past. No Internet and jump pillow was broken. Some of the staff wasn't friendly at all. Not sure I will be back.
Aug 19, 2013
The campground was clean and staff was friendly. We enjoyed listening to the band Saturday night.
Aug 19, 2013
Sorry to say but campground looks a little tired. Bathroom showers did not work at times. Shelters at site a little worse for wear but useable. Everyone very nice and helpful. Food was fair. All in all a little expensuve for the accommodation. Sorry.
Aug 18, 2013
great camp ground with the exception; the showers were terrible and it was impossible to get on the internet. we had to drive into town every day to get internet service.
Aug 18, 2013
Aug 18, 2013
Awesome as always!
Aug 18, 2013
The only thing to complain about were the men's bathrooms. Friday & Saturday it was not clean, but taken care of for Sunday. Everything else was great!
Aug 17, 2013
We really appreciated the helpfulness and friendliness of the KOA staff. We brought our Girl Scout Troop and the girls really enjoyed the indoor and outdoor pools and the hot tub. We were close to river and that also provided plenty of entertainment for the girls. The restrooms were well supplied, but could have been cleaner. Other than that, we could have rated our experience as great!
Aug 16, 2013
400 characters will just scratch the surface. The cabin was a piece of garbage. I feel like I have been robbed for my money. I will never spend money here again. Broken fireplace. No wifi. Dirty. Broken window. Tarps on cabin. Tv power cords and signal cords strung along window causing a safety hazard for kids. Duct tape curtain rods. Fridge had leaked condensation all over our grocerys.
Aug 16, 2013
Wifi down all week and no one seemed very concerned about getting it back up. Many buildings needed maintenance. Summershiners were great with our grandkids.
Aug 16, 2013
Aug 15, 2013
this was our 2nd year staying at KOA the weekend of The Children's Trout Derby. Our 3 children and my husband and I love KOA. We love camping in the cabins! We will see you next year for sure! Thanks for a great weekend!
Aug 15, 2013
This KOA does not meet the KOA standard. Unless you upgraded to a premium RV site, your site was under water when it rained, water pooled across roads, one of the two showers in our bathhouse was out of order during our entire visit, electrical tape was wrapped around a water pipe in the Men's bathhouse presumingly to keep it from leaking. While clean, the bathrooms did not feel KOA clean.
Aug 15, 2013
Aug 14, 2013
For the price charged nightly ($70+), the roads should be pothole free and the restrooms clean and in good repair (one bathroom stall was out of order for 7 of our 9 days of our stay).
Aug 14, 2013
Great stay. Needs wifi campground wide. Outdoor hot tub not working. Arcade games not working. 3 washing machines not working. Enjoy staying here just needs a little attention.
Aug 14, 2013
A/C leaked; WiFi did not work for the entire stay. Cabin itself was great.
Aug 14, 2013
Im very disappointed in this KOA. The camp was small, crowded and not well maintained. This was supposed to be a working vacation for my wife and I. We planned to use the Wi-Fi to telecommute from the pool area so our kids could play but, it was down all week and we were forced to work from local coffee shops while our kids sat dejectedly for hours each day. Overall the vacation was a total bust!
Aug 14, 2013
The wifi was not working during our stay, the cabin advertises cable hook up, but that means a cable 6 inches off the ground.Therefore, you can only place the TV on the ground. It seemed like no children were attended by a parent. Kids would ride their bikes into oncoming cars and were so uncontrollable and loud at the pools it was unbearable to stay longer than 10 mins.
Aug 14, 2013
Friendly staff. The KOA is very heavily used and it shows. Bath houses were clean but shows alot of wear. We asked about handicapp accessibility for our daughter. We were told sure no problem. We get there and they did not have ANY handicapp accessible bathrooms. The shower did not have rails, bench, adjustable shower head and the light was burned out. We had fun but it was rough for our daughter.
Aug 14, 2013
Love coming to Cherokee KOA but the last two times we have had some issues. Both times we have came this year the cable was not working, the door to the cabin keep sticking, the people at the snack shack was rude and the last time we was there the WiFi was out. The drainage system really needs attention along with the cleanliness of bath house 2.
Aug 13, 2013
Our stay was great and the staff was wonderful...just wish the WI-Fi and hot-tubs worked...the jets have been down now for at least the last 3 years that we have stayed...
Aug 13, 2013
Aug 13, 2013
We had a wonderful time with our family, This is a great place to enjoy family time.
Aug 13, 2013
What's happened to the best kampground in America? Been staying here for many years, and it's just not the same. Sure, the grounds are spectacular, but service, not so much. I'm afraid we're done here.
Aug 13, 2013
Nice clean campground. Lots of shade and level sites. Our daughter loved the pool and enjoyed fishing in the ponds. We will be back next year hopefully.
Aug 13, 2013
I have been camping in this campground since I was a child(I am 44 ). I was VERY disappointed that the restrooms were very dirty, the indoor pool area was not clean, the indoor jacuzzi was not working nor the outdoor one. It makes me sad to have to look for another place to camp.
Aug 13, 2013
When we arrived our the water outlet was leaking. Maintenance was johnny on the spot and repaired it. thanks KOA!
Aug 13, 2013
This is so beautiful
Aug 13, 2013
Aug 13, 2013
Aug 13, 2013
We've stayed here for several years in a row recently, but were somewhat dissappointed this time with the lack of cleanliness of restrooms.. Also, every morning I'd go to the store for a cup of coffee, and every morning the coffee was out, and I had to request that more be brewed. Other than that, all else was well..
Aug 13, 2013
Overall, we had a pleasant stay. Staff was friendly and courteous. We were in site #147, which was small for our 35' travel trailer. The major problem with the site, however, came with the rain. After a brief but heavy downpour, our site became flooded. Not puddles here and there, but FLOODED!! About 6 inches deep. This problem definitely needs to be rectified. We were left with a muddy mess!
Aug 13, 2013
We loved the campground! The activities and options were wonderful! Thank you!!
Aug 12, 2013
We stayed for a week at this campground. We chose this campground because it's a KOA and usually has reliable internet and clean bathrooms. This was not the case at all here. We had to drive into town every day to check emails, text or even use our phones. This almost made us check out and go to another campground altogether. We have Verizon cell phones and barely got any service at all.
Aug 12, 2013
Aug 12, 2013
One of the employees, Mike was very rude and even used fowl lanauage to my son with my daughter standing with in listening distance. I am at KOA every year but was very disturb over this behavior. Last year when I was there I witnessed this same employee get in a fight with another camper. There seems to be a problem.
Aug 12, 2013
Aug 12, 2013
Loved our campsite. The supersite was spacious and loved the concrete patio. All facilities were clean. The only thing we did run in to was the cable was fuzzy. One day it would clear, the next day it would be static. Other than that we had a wonderful time and plan to return in the future.
Aug 12, 2013
It was great! My kids had a blast! That's all that needs to be said.
Aug 12, 2013
A wonderful vacation
Aug 12, 2013
The staff was great.I no we can't control the rain and it did rain a lot.We have a Class C MH and was parked in space 151.It was nasty muddy and standing water was over the sewer intake.Other than that it was a pleasant stay.You might want to at least gravel these type spaces.
Aug 12, 2013

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