Chattanooga North / Cleveland KOA

648 Pleasant Grove Road

McDonald, TN 37353

Reserve: 800-562-9039

Info: 423-472-8928

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Camper Rating
4 out of 5
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Cabin Reviews

Aug 22, 2015
Very thoughtful and kind! Stayed late to ensure our 19 yr old son and his college roommate made it to the cabin during severe weather conditions. Thank you Anne!

CAMPGROUND RESPONSE / COMMENTS:

You are very welcome, we have to look out for each others children when they are not with us. Your boys arrived at the time they said and they politely thanked me for everything...GREAT Young Men.
Aug 17, 2015
Great place to stay. Neat and clean, very helpful and friendly staff. I would recommend this campground to friends and family. Thank you for an enjoyable stay.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your kind words. We enjoyed your visit and look forward to your return.
Aug 17, 2015
We always enjoy our visit here. We like to go White Water Rafting and just come back and relax afterwards. Camp host are always friendly and bathrooms always clean. Thank you and see you next year!

CAMPGROUND RESPONSE / COMMENTS:

Thank you, We encourage you to share your adventures on our FaceBook page. We would love to see the photos to your fun stories.
Aug 10, 2015
Very friendly staff. Very clean camp ground!
Aug 08, 2015
Hey Ann, not sure if this gets to you or not, enjoyed our restful one night with you guys, I did notice that it lacked a place for sitting to do internet stuff, or maybe a T.V. lounge. In all frankness it was a "dead" place no children or folks enjoying the pool, I understand your new owners may take some P.R. advertising to build the reputation back up, also felt the cost for the cabin was high.

CAMPGROUND RESPONSE / COMMENTS:

Sadly most of our visiting children started back at school, so no surprise we didn't have many children camping during your stay. Major holidays are always a sure bet for many families. We will see how to add the amenities on your wish list. Thank you for staying with us.
Aug 05, 2015
Thanks for putting us near our Kids in the Cabin.

CAMPGROUND RESPONSE / COMMENTS:

Great! So happy we could put everyone close. Makes for a fun camping time. Thanks again for choosing Chattanooga North KOA
Aug 04, 2015
Really clean and nice.
Aug 03, 2015
We love this KOA. It's very clean and kept up. The new owners are very friendly. We enjoyed staying there, and going back soon.
Aug 02, 2015
We found all of the employees to be very kind and considerate except one, this employee's approach to customers was very rude!!
Aug 01, 2015
very nice place & people.Everything clean,and everyone friendly and helpful
Jul 30, 2015
The management was great, the facilities were clean, and it was nice and quiet despite being next to a major road.
Jul 27, 2015
Nice KOA. Feels secluded but near town. Bathroom clean and accessible. Quick check in and out. Nice staff. Matresses in cabin kind of hard and cabin I had an initial funky smell but aired out. Maybe newly varnished wood. Kids had a great time.
Jul 26, 2015
Very nice. Friendly. We stayed in the deluxe cabin, which we loved. Swing on the front porch, two rooms and a bath. Good luck to the new management, who were great.
Jul 25, 2015
Very friendly staff that went out of their way to welcome us.
Jul 23, 2015
I love staying at this koa and have many times in the pAst stayed in the kabins. plan on doing it again with my grandchildren. i would have rated 5 stars but the checkout process was quite an annoyance having to stand around and wait for them to "check the cabin for damage". i had never had to do that in the many years i have been coming there. i do understand the concept, but it did bother me.
Jul 21, 2015
We stayed in the Kabin Village and had the absolute best time!!! To our surprise the owners had built a new bathhouse right next to the Kabin we stayed in and the convenience was priceless!! The privacy and scenery were wonderful. We also enjoyed watching all the rabbits un around!! Highly recommend staying here!!!
Jul 10, 2015
Enjoyed staying at this KOA peaceful,quiet&close to things to do and visit would stay again thanks very much
Jul 10, 2015
We were limited by the help desk persons experience in working through a special request. Georgeous campground though!
Jul 06, 2015
1st time at this site. Very clean and staff very courteous and out going.
Jun 30, 2015
The staff was absolutely fantastic. The cabin, as well as all the amenities were very clean. My family and I thoroughly enjoyed ourselves.
Jun 29, 2015
The only downfall was the bathroom by the kabins was extremely dirty all the time.
Jun 29, 2015
We stayed in the deluxe cabin for a week. The owners of this KOA were very friendly and had very generous office hours. The location of this camp is very convenient to Chattanooga and is relatively quiet. The cabin was a good size for a family. We were thankful to have a stove top as it rained three of the nights of our stay. The beds were not very comfortable but they beat sleeping in a tent
Jun 29, 2015
Very friendly staff! Was about a 40 minute drive to downtown Chatttanooga but not a bad drive. Kabin A was very comfortable; close to the store, bathrooms and the pool.
Jun 28, 2015
Jun 27, 2015
Jun 27, 2015
Staff was friendly, campground, bathrooms, and cabins were clean, great place. :)

CAMPGROUND RESPONSE / COMMENTS:

Thank you. We are always looking to improve your visit.
Jun 25, 2015
We had only planned for a one night stay at the KOA Kabin. It was a lovely location but had a very musty smell that stayed in our sleeping bags, clothes, and backpacks. It's too bad because we really like the campground otherwise and our experience with the staff was outstanding.

CAMPGROUND RESPONSE / COMMENTS:

We will look into our Cabin area to see if we can improve any concerns that occurred during your stay. Thank you for staying with us.
Jun 20, 2015
Very friendly Kampground. Two suggestions: increase your WiFi signal strength and put A/C or strong fans in the bathrooms.
Jun 20, 2015
Staff was friendly and conscientious. Suggestions would be to increase Wifi signal strength and put fans or A/C in the bathrooms.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for your valuable feedback and we have solved the air issue in the bathhouse. We are also working to improve our WiFi. Thank you for staying with us.
Jun 13, 2015
Our stay was great! The owners are super friendly!
Jun 08, 2015
My son and I stayed for a night and the cabin, service and amenity's were great. Thank you
May 25, 2015
Parking limited and bathrooms very dirty,employees very nice
May 14, 2015
Mediocre, overpriced stay. Deluxe cabin was nice, but had mildew. Quiet stay, with nice wildflower meadow behind. Playground not cared for. Staff did nothing about our reports of maintenance issues: no bulb in reading lamp, wasp nest on inside of window screen (we battled it ourselves-wound still on my arm), missing kitchen inventory, carpenter bees abounding. Will not stay in cabin there again
May 11, 2015
The campground itself was pretty nice although there wasn't much to do for kids. The owners were rude and not helpful at all. The WiFi didn't work majority of the time either and the owner acted like she didn't care when we asked her about. She started naming off other campgrounds for us to stay at. Just simply rude.
May 05, 2015
Very nice and private cabin. Well kept, restrooms clean. Playground not as nice as one in Townsend. Very nice, friendly couple running campground.
Apr 28, 2015
2 desk clerks close office to take lunch together for 2 hrs. I was given wrong bed sizes in the cabin after asking twice and receiving 2 different statements (neither were correct and I therefore brought wrong sheet sizes) The matresses were hard as a rock, almost unbearable. Several light bulbs were out and the grass was 12" high causing me to fear walking in it after dark. No cable TV as adverti
Apr 28, 2015
The cabins were clean and cute. I love this area and the front desk staff was very helpful. Thank you
Apr 27, 2015
The staff was genuinely nice and helpful. The restrooom was in really good shape. The site advertised a train -- we were disappointed that it had been in disrepair for a number of years. The kids wanted to ride the train, as the pool was closed til May.
Apr 07, 2015
Started rough, lost reservation, lost cabin keys, and a few doubts but ended up great! We had a blast and referred a friend and their family. We will be visiting again
Dec 01, 2014
Nice little cottage. Conveniently located near Chattanooga. The kids and I had a blast all weekend!
Nov 30, 2014
Oct 14, 2014
Stayed in the cabin. We had ants in the bathroom and the mattress are thin and very hard
Oct 06, 2014
Cabin was perfectly clean and functional. I'd definitely stay in one again. Bathroom near cabin was dirty with dead bugs, water on floor and didn't seem sanitary. Rating would have been far higher with a cleaner, sanitary restroom.
Sep 15, 2014
Sep 02, 2014
It is a campground, very family friendly. I survived.
Aug 20, 2014
The campground was clean and neat. However, the pool was closed 2 hours before its listed closing time; the office was empty at 10 AM when I went to check out; at KOA's the staff normally asks about needs area activities--none this time. The staff was not unfriendly--just no initiative. Were this the first ever KOA I went to, I may not return. Again, cleanliness--good. Staff service--mediocre
Aug 11, 2014
Great accommodations! Cabin was clean and neat in a private site. Bathroom had few bugs and a little water on floor, but it had rained the night before and some bugs should be expected when camping.
Aug 04, 2014
I have stayed at the KOA North Cleveland two years in a row. Both times I have loved it. Clean rooms, clean premises. Staff always informative and helpful. Campers always friendly. I recommend the Kottage for a family of four. My daughter's and I cooked and it felt like we were home.
Jul 24, 2014
We took our Scout troop white water rafting and this KOA was conveniently located to the activities we planned on doing. It was nice to have a campsite with showers after a day on the river. Having a pool was a plus and it allowed time for the adult leaders to relax. Reservations were easy and the staff was friendly.
Jul 21, 2014
Have Stayed at this KOA for years and years, we love it. The owners are great, and its always clean and nice. Have stayed at other KOA's that are not as well kept. Thanks!
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