Chattanooga North / Cleveland KOA

648 Pleasant Grove Road

McDonald, TN 37353

Reserve: 800-562-9039

Info: 423-472-8928

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4 out of 5
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Campground Reviews

Jun 19, 2015
The people were wonderful. I was staying there for a horse show and my horse was injured and they were more than willing to refund me for the days that I was not able to stay. Thank you very much!!!

CAMPGROUND RESPONSE / COMMENTS:

You are welcome. We send good thoughts for a speedy recovery.
Jun 17, 2015
Everyone was very friendly.
Jun 17, 2015
Very nice
Jun 17, 2015
This was the worst place to stay,the people are not friendly and the cable had issues the whole time we were there. The electricity was turned off and the second day there(we stayed a week) and usually someone will call and tell you what is going on but we had to hear it from our neighbor and he had to ask. The washers and dryers were awful and they were just repaired. We will NEVER stay again!

CAMPGROUND RESPONSE / COMMENTS:

That major storm knocked out power to us for about 6 hours. We are happy you are safe, it was one of our worst storms we had had. Safe travels.
Jun 14, 2015
Had a great overnight stay
Jun 14, 2015
We stopped off at this KOA as we were returning from Florida. We were so happy to find this campground, not only because of it location close to the interstate, but it also gave us the opportunity to meet one of the new owners Ann. My wife and I wish them all the best as they improve an already nice campground and we hope to make your campground a destination trip here soon.

CAMPGROUND RESPONSE / COMMENTS:

Thank you, we will continue to make improvements and look forward to your stay with us again.
Jun 13, 2015
Clean, Friendly staff, great facilties. Easy access and nice parking spot
Jun 13, 2015
Our stay was great! The owners are super friendly!
Jun 12, 2015
Facility was clean pool area was nice just disappointed to learn cable was not available at check in.

CAMPGROUND RESPONSE / COMMENTS:

We are happy to report that CABLE is in.
Jun 11, 2015
Great new owners, we encourage everyone to stay here at a very convenient KOA

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. Hope to see you soon.
Jun 08, 2015
My son and I stayed for a night and the cabin, service and amenity's were great. Thank you
Jun 02, 2015
Under new ownership and the new owners were nice and tried to accommodate us getting our satellite operational since there was no cable at the time of our stay. If we stay again we would choose a different site that is more open for satellite service. The new owners are doing a good job and hope they make some nice improvements. Roads leading to campground were under construction, close to I-75.
Jun 02, 2015
Friendly staff. Site was nice and level. Wifi was weak and water pressure wasn't very strong. Dog walk area was really tiny. There's a racetrack near the park, so it was loud with the sounds of race cars most of the night.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us. We will continue to improve our WiFi signal. We are also looking at adding a off leash fenced area just for our four legged guest to run. We certainly thank you for your valuable feedback.
Jun 01, 2015
May 31, 2015
Aging campground. Campground roads need fixing; sites need work; small sites.
May 30, 2015
I was very pleased with the owners. They made our family and friends get together very enjoyable. The children especially liked the pool and the playground. It was great to have cabins and tent sites available for our family. I would highly recommend this campground to anyone needing a campground in the area.
May 28, 2015
Unfortunately the cable service was inbetween providers.. A shame since it was a very busy holiday weekend. There was a shortage of fire rings and wood for the campsites. otherwise nice lots and an enjoyable stay
May 28, 2015
My only recommendations would be to concrete the pads to make it easier to be level, add a basketball goal by the pool and play area, and add more lighting throughout the campground. Owner & staff were very friendly and bath houses were always clean!
May 27, 2015
This is one of the more rundown KOA's that I have stayed in. I stay in a tent, so I was not pleased with the tent areas. The first area we were placed at already had two tents, so we did not have access to a picnic table or pavilion. We moved, to a better location, but we had to pick up all the trash from previous occupants, and there was a big light that shined through our tent all night long.
May 27, 2015
My stay was not great. Not terrible, but not great. It would take more than 400 characters to explain fully, so I made sure to get my message accross on this KOA's Facebook.
May 27, 2015
This was probably the worst maintained KOA that we have been to. We had reservations for 2 sites over Memorial Day. We got there and they didn't have our reservations. They finally found it and had us booked for June one month later. They did accommodate since it was their error and found us two sites. Our site had a bad circuit breaker and would go off 2 to 3 times a night.
May 27, 2015
Poorest KOA ever been in.
May 26, 2015
The new owners are awesome! Pool was clean and clear. Bathrooms nice.
May 26, 2015
No cable. No firewood available for purchase. Only 1/2 of electrical outlet working. Small sites.
May 25, 2015
No cable tv, Wi Fi poor, not enough full hook-ups, even when reserved for a full hook-up, one not available upon arrival. Host seem to be working hard on improvements.
May 25, 2015
Parking limited and bathrooms very dirty,employees very nice
May 21, 2015
Very in-kept. it appears that no general maintenance has need done in years. Stayed 3 days never saw a campground employee even at check in. A campground flyer was taped to the office door with my name and map to my site. I was going to buy a KOA membership while I was there but decided if this is what KOA thinks is acceptable standards to be KOA I would will not. Thank you
May 19, 2015
First time camper. OK but could be trimmed up a bit.
May 19, 2015
Grass needed moaning! Site pads needed spraying for weeds & all picnic tables needed replace or repaired. Staff was very friendly, bathrooms clean!
May 19, 2015
No cable, very very poor wifi, table was warped, site was filthy, site was so unlevel that all our plates wouldn't level the RV. Yet we were charged as if it were a good campground. Oh, and the owner whined about a bad back and high expenses. If you can't keep up a good campground, sell the business.
May 18, 2015
Please change your brochures to show no cable. We spent a lot of time trying to get it in when there was no cable. Neighbors also said same thing. Roads need upgrading and fairly tight maneuvering a 40' coach so as not to sink in mud after rains.
May 17, 2015
Not up to date. Not good places. Good swimming pool and toilets e.d.
May 14, 2015
Mediocre, overpriced stay. Deluxe cabin was nice, but had mildew. Quiet stay, with nice wildflower meadow behind. Playground not cared for. Staff did nothing about our reports of maintenance issues: no bulb in reading lamp, wasp nest on inside of window screen (we battled it ourselves-wound still on my arm), missing kitchen inventory, carpenter bees abounding. Will not stay in cabin there again
May 14, 2015
After check in, was informed there was no cable even though it was advertised as included. Decided to stay. Tried to log in to WiFi but couldn't even though I was using the provided password. Rate charged is too much for this campground. Oh, watch out for the large boulders that are strategically placed throughout.
May 11, 2015
Well kept. Very clean shower houses. Opened pool a week early for us. Only drawback was no fire rings.
May 11, 2015
May 11, 2015
The campground itself was pretty nice although there wasn't much to do for kids. The owners were rude and not helpful at all. The WiFi didn't work majority of the time either and the owner acted like she didn't care when we asked her about. She started naming off other campgrounds for us to stay at. Just simply rude.
May 11, 2015
This is not a koa,unfriendly,we asked for LPG nobody knows how to handle it, no toilet paper
May 11, 2015
Older campground with no cable. Need update on registration process with codes for special offers so you don't have to check out and check back in.
May 11, 2015
Not impressed with road conditions inside park advertise cable but have no cable not what we expect in a koadefinetly could use improvements
May 06, 2015
Convenient campground to I-75. Grass needed mowed and office was closed mid-morning when we were leaving and wanted to purchase some water. Pool looked clean and playground could use some new equipment. Overall decent for a KOA just off the highway.
May 05, 2015
Very nice and private cabin. Well kept, restrooms clean. Playground not as nice as one in Townsend. Very nice, friendly couple running campground.
Apr 29, 2015
Apr 28, 2015
Apr 28, 2015
2 desk clerks close office to take lunch together for 2 hrs. I was given wrong bed sizes in the cabin after asking twice and receiving 2 different statements (neither were correct and I therefore brought wrong sheet sizes) The matresses were hard as a rock, almost unbearable. Several light bulbs were out and the grass was 12" high causing me to fear walking in it after dark. No cable TV as adverti
Apr 28, 2015
The cabins were clean and cute. I love this area and the front desk staff was very helpful. Thank you
Apr 27, 2015
The staff was genuinely nice and helpful. The restrooom was in really good shape. The site advertised a train -- we were disappointed that it had been in disrepair for a number of years. The kids wanted to ride the train, as the pool was closed til May.
Apr 26, 2015
Only there one night but found it to be very nice. Would like to see cable TV and more inventory in the store.
Apr 22, 2015
Nice campground, very good service. Caring campground hosts. Real shame no cable, due to area cable available. Digital boxes are a real pain after you've been on the road all day.
Apr 20, 2015
could use a little more gravel near the boulders when you exit. It rained most of the time we were there and really muddy to exit. Thanks

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