Black Canyon City KOA

19600 E. Saint Joseph Road

Black Canyon City, AZ 85324

Reserve: 800-562-5314

Info: 623-374-5318

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Camper Rating
3.5 out of 5
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Campground Reviews

Aug 14, 2014
Aug 12, 2014
Aug 11, 2014
Stayed in a kabin for the first time and we were very pleased. Restrooms were clean and well stocked, grounds were maintained with lots to do. There is plenty to do in the immediate area so get out and explore. Loved meeting Coco and Billy, the resident goats that followed the staff as they did chores. We will be back.....just no in the heat of the AZ summer.
Aug 11, 2014
We stayed in Cabin #1 and the A/C did not cool the cabin down. I do realize that we went in the heat of summer but the A/C should have worked in that small of space. The restrooms and shower where not the cleanest and was filled with flying bugs. The kids did have fun in the pool and the playground. The little one did enjoy the goats. No, I would not stay there again

CAMPGROUND RESPONSE / COMMENTS:

It was a hot weekend, 104 degrees, but it defeats the purpose when the cabin door is constantly opening and closing. Air "Conditioning" under the best circumstances will only drop the ambient temperature 12 to 15 degrees provided there is enough humidity in the air to not make the unit overwork.
Aug 11, 2014
The communication/customer service was all around terrible. The web said breakfast and there was nothing not even coffee cause it was 'summer'. Jacuzzi was broken and my credit card was charged extra without being advised.

CAMPGROUND RESPONSE / COMMENTS:

Customer was charged for late checkout, for 3 pm in the afternoon. $13.16 including taxes. Normal check out is 11 am.
Aug 09, 2014
Jul 29, 2014
Jul 20, 2014
The staff was very helpful and friendly. The accommodations were great. I will return to this location and already recommended it.
Jul 14, 2014
The guy was pretty crabby. There were a LOT of rules. Cats roaming around (not a good thing). Lots of rabbits (and poop). & a flat bed driving in & out at all hours of the night. The pool was good. The bathrooms were good.

CAMPGROUND RESPONSE / COMMENTS:

Yes Corey, I remember you. You came in after closing for tent #5. I stopped by and gave you the restroom/wifi codes, in turn you broke the electrical outlet cover on the site and stole the light bulb. It was on the night we talked & missing the following morning after you left. The kittens are feral
Jul 11, 2014
The pool was great.place was fine,people very nice.
Jul 01, 2014
It was a hot day and the restrooms/showers had no A/C on. The front office did not turn on the A/C. It was very uncomfortable.
Jun 30, 2014
Convenient home base for our travels in the area. Well maintained and safe. Especially appreciated the well-appointed, enclosed pet walk. The resident goats are charming! A suggestion for more efficient heating and cooling: Install a drape that can be arranged over the door to prevent air escaping through the gaps around the frame.
Jun 30, 2014
This campground is run down. Small spaces, needs updated and cleaned up. Management is pleasant and accommodating. Some time and money needs to be put into the campground. It is in a nice desert setting.

CAMPGROUND RESPONSE / COMMENTS:

You were in site 43 for your overnight stay for your motorhome towing. The site is 65 feet long with a shade trees, grill, a 8 x 16 wooden deck and it's a pull through. It is not small by any means and we've had larger rigs on the site.
Jun 28, 2014
Bathrooms amongst the worst load I've been to. WiFi was terrible.
Jun 27, 2014
Animal friendly and great pool area.
Jun 24, 2014
The pool was unusable the day we arrived, the water was cloudy. There was green algae around the edges of the pool for at least 3 days. The grounds around the sites were messy. The customer service from the office our group of 4 rigs received was satisfactory. The facility was not up to par with every other KOA we have ever stayed at.
Jun 24, 2014
Jack and Susan were friendly, courteous, and extremely helpful. Clean restrooms. Beautiful scenery. Enough trail riding for days. Just to make a note we didn't have many channels for television. Agnes & Frank
Jun 17, 2014
The place is very close to the freeway so we could hear all the traffic. The place is clean and nice, cabins are clean so are the bathrooms. Plenty of shower stalls. All of the visitors except us were RVs at the time we went in June for Father's Day. It's as hot as Phoenix.
Jun 16, 2014
Camp ground needs a lot of attention. The only thing we enjoyed about the campground was the pool. The campground staff was almost invisible.

CAMPGROUND RESPONSE / COMMENTS:

You were here 7 nights. The store/office is always staffed, except when we have business out on the campground or we are cleaning restrooms. Staff and management are always accessible. In case of emergency or if you need a reservation, the phone is forwarded to onsite staff who can assist you.
Jun 15, 2014
Just a quick overnight stay. Did not use any of the amenities....
Jun 06, 2014
Very friendly management. well kept facilities. Great stay.
May 31, 2014
Friendly and helpful staff--helped me figure out a TV technical issue. Nice pool and spa with good views.
May 27, 2014
My daughter's family and I had a wonderful stay. My 3yr old granddaughter had a blast. She made a camp-friend, they played at the play ground. We got to do panning for gold and gems. Our cabins were clean and the residences were nice and helpful. We will come back (also for the Rock Springs Pies, Yummy).
May 26, 2014
My husband and I stayed in a cabin which was great! Loved the swing. The wildlife and the animals at the campsite were great(goats, chickens). Can't wait to go back!
May 26, 2014
Loved the people who work there. Very nice to us. LOVED the goats. Thanks for a good time!
May 24, 2014
If you can overlook the lack of personality of the guy working the front desk then you should stop there. The place is just plain run down and under maintained. There is algae growing in the pool and we were told they were doing hot tub maintenance since "no one ever uses it during the weekdays." We definitely would have used it. Showers were the best part of this KOA.
May 24, 2014
Very nice. Have never been disappointed at a KOA.
May 23, 2014
Perfect stay in a Kabin! The cabin was clean, comfortible, and we loved the porch swing! This KOA is outstanding when it comes to an inexpensive comfortable way to camp. A grill and picnic table is provided at each site, the campgrounds are clean and quiet. Showers, restrooms, and camp store are located near the sites. Hiking is just feet away. Beautiful place to get away.
May 21, 2014
We had a wonderful time. Clean cabin and restrooms and a great dog park for our 4 'kids'. The playground was also a big hit with our 3 year old granddaughter. Very friendly staff,
May 21, 2014
Unclean outdated (screw in fuses) pool dirty plugged toilet. Office hours are bizarre.

CAMPGROUND RESPONSE / COMMENTS:

Site 54 is a 30/20 amp site. 20 amp side is fuse protected & 30 amp side is breaker protected at the Row connection box. They meet electric code. Checking records, the plugged toilet was due to excess paper being used (estimated 4 yards). Office hours are 8-11am & 2-6pm & the phones are forwarded.
May 19, 2014
Hi, I will try and cover this with the all points if I can. Owner poor attitude, Very untidy property, Dirty wash rooms, cost very high, very dirty pool we would not swim in, Hot tube no water water, entrance road very poor. We were very disappointed. Thank You
May 17, 2014
The owners or managers don't abide by your own rules regarding pets. While walking my dog the KOA dog broke it's restraint and attacked my dog fortunately for the owner and dog mine was not injured. There also were two other dogs a camper did not restrain which I reported but were still loose when I left!
May 15, 2014
Jack and Susan were amazing! From our phone call reservation from the road to checking in everything was a breeze. We had a lovely stay and even extended our stay by a night because we felt so relaxed. Thanks for adding great chapter to our trip!
May 14, 2014
May 12, 2014
Nice little park with easy access to I-17. Friendly service.
May 11, 2014
May 10, 2014
May 10, 2014
May 10, 2014
May 09, 2014
Good camp ground. Needs some repairs . The positives was the service and location for me.
May 07, 2014
May 06, 2014
Peaceful, beautiful, clean, nice people, lots of nature. Very nice camp sites, with easy hook ups.
May 06, 2014
The place is messy, especially around the pool area. The goats and chickens can be fun, but it attracts flies, etc. We have stayed here three times and this will probably be the last. We located a nicer place in Black Canyon City.
May 02, 2014
May 02, 2014
400 characters are unnecessary. one word only, awesome.

CAMPGROUND RESPONSE / COMMENTS:

Ty Brother!
May 02, 2014
Great place to stay. Price a little high for location.

CAMPGROUND RESPONSE / COMMENTS:

Our pricing is determined by looking at our direct (most similar) competition within a 15 mile radius offering similar amenities. With our numerous discount programs we fall below their pricing. It's apples and oranges. You may be able to find better pricing, but it comes down to a trade off.
Apr 29, 2014
Needs more up-keep. More personal is needed. There was a fair turnover in 3 days time. That indicates it could be more successful with some greater general care. Some long term sites were unkempt and quite unattractive. Bath facility nice but not properly maintained. Sites need attention. Small and tight and disrepair in some.

CAMPGROUND RESPONSE / COMMENTS:

Ty, your stay was at the end of the snowbird season and my work kampers are on their way to their next assignments. That's business. Now the summer starts and we can work on sites that have been vacated by snowbirds. 1971 we opened, no one conceived a 4 slide rig, but they were built wide.:)
Apr 28, 2014
Tall cactus, cute cabins, and delicious pie at a nearby restaurant!
Apr 26, 2014
Enjoyed the campground and surrounding area. Nice place to stay while in Phoenix.
Apr 26, 2014

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