Site was impressive the connected water park seemed in disrepair or neglect
Jul 01, 2013
Customer service was horrific. Lights or fire place didn't work in the cabin. We complained and they were rude and short with us. Wanted to leave and would only offer us 1/2 off. Said they could rent the cabin (It was after 9p.m.)Will not be staying again. Our entire group was appalled at how bad the customer service was. Will not be staying again.
Jun 22, 2013
Great location and very friendly person that checked us in. Very, very clean. Pleasent surroundings. Little noisy for a tent. We enjoyed our overnight stay very much.
Jun 17, 2013
kids loved the jumping pillow i loved the complementry coffee and we enjoyed the pool their at the koa better than the waterpark next door.
Jun 16, 2013
Staff was extremely friendly and the hot tub was great.
Jun 10, 2013
The website said there was a tv but no tv in Kabin. Hot tub broke after 10 minutes and light shorted out in main room. No fire pits allowed so we had to stand by a grill which didn't make it feel like camping. Pool and jumping pillow were fun but the website advertised a miniature golf course when we asked where it was they said they don't have anymore.
Sep 10, 2012
It was a great place to stay .I would recommend to all my friends and family.
Sep 04, 2012
Sep 02, 2012
We've stayed at Big Timber a number of times and have a special spot in our hearts for it. We even like the passing freight trains in the night! This year we stayed in a cabin (twice). It was very clean and comfortable. The restrooms also are clean and well-kept. The grounds look a bit sad and could use some sprucing up and a bit of TLC. We know that this dry summer has been hard,though.
Aug 31, 2012
Aug 27, 2012
Cabin very small for price. Hardly any hot water.
Fun area- pillow jump great.
Aug 25, 2012
Aug 18, 2012
upon entering our cabin i did feel that we were overcharged for what we recieved and then learning that the hot tub was not working increased this feeling but overall our stay was very enjoyable. the grounds, cabin and bathroom were very clean (although there never was soap in the womens bathroom to wash your hands)if we had paid a little less these things would not have bothered me as much.
Aug 16, 2012
This KOA failed as soon as they chose that location -- it's immediately adjacent to a highway which gets heavy truck traffic and also next to railroad tracks which see overnight freight trains that blow their horns constantly. The noise levels overnight are horrendous.
Aug 13, 2012
We felt that our check in was an inconvience to the staff and did not feel as welcome as in the two previous stays at other locations during our trip. the facility was not as clean as we expected.
Aug 13, 2012
The KOA is right next to the interstate and is extremely loud. The cabin we stayed in was very nice and clean. However, we didn't bring a lot of food items since we stayed in the cabin and the store was not stocked at all (milk), and it is 10 miles to the nearest store.
Aug 12, 2012
Aug 09, 2012
Aug 08, 2012
Everything was great, had a lot of fun. We stayed in the Kottage, the only thing that could of been better was the mattress on the bed.
Aug 07, 2012
Aug 06, 2012
Enjoyed meeting family members there--campers are always friendly--met some fun people around the fire pit!
Aug 01, 2012
Pool was full of bugs and bug parts on the surface, no emergency life ring or hook in view at the pool. Compared to other KOA's on our trip, this one seemed worn and in need of various repairs. It's clearly old, but needs some upgrading.Staff was friendly as usual, but I wouldn't recommend it based on the noise factor of trains and being right next to freeway...nothing staff could do about that.
Aug 01, 2012
It was ok. No air. Has a small water park next door. No planned activities like the larger KOAs. Will drive to Missoulla next time.
Jul 30, 2012
Stayed in the lodge. Paid way too much. I read that koa lodges have linens and dishes. We came unprepared. The website gave no information. Had I known, would have gone elsewhere for the same money.
Jul 30, 2012
Adjacent waterpark was extremely disappointing, borderline dangerous. Not sure if it is run by the KOA owners or not.
Jul 29, 2012
Overall we had a good stay. The only thing that made it less enjoyable were the beds in the cabins. The bed squeaked with every move you made and the mattresses were only 3 inches thick so it was practically like sleeping on the floor. The staff was great,though.
Jul 27, 2012
Over priced small building in the middle of nowhere. Should have went on to a motel in the next town.