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Campground Reviews

Aug 10, 2022
Aug 09, 2022
The hot tub has been broken for MONTHS! What is the flipping problem?? Get the hot tub fixed. When I asked around, I was told that the owner or manager deletes/edits the negative reviews. Hey! Great option for them to keep the truth from being told. Guess I'll just need to post on Campendium & Yelp. Will also inquire @ KOA headquarters to find out why this is allowed. OK grounds, Great staff.

CAMPGROUND RESPONSE / COMMENTS:

Our Hot Tub Heater failed, and we are awaiting replacement. Due to Supply Chain issues, sadly this is taking longer than desired. We cannot Edit nor Delete reviews, we just reply like we are here. Hope you can return again, ask for Justin Legge, General Manager to talk in details in person. Thanks!
Aug 08, 2022
most sites are shaded, all are level and close to restrooms and the store. friendly and helpful staff
Aug 08, 2022
Aug 07, 2022
Love the location and the history in the area.
Aug 07, 2022
wifi is very weak for todays times...This place is falling apart. grass is dead in every site, golf course is dead. roads need repaving. up keep is seriosly needed. it is a naice place..Thank god for the staff, they were wonderful.
Aug 06, 2022
It was great and clean… the only problem that we saw was the showers. They were not working correctly and were outdated by the office as well as the toilets. With this busy campground you would think that they would put more money into those things. Other than that we enjoyed our Stay very much.
Aug 06, 2022
All of your staff working there are above average and provided excellent service. Always friendly and helpful. Camp is easy to access from the main highway. Unfortunately the grass areas were mostly dead. We had some problems with the electric breaker repeatedly snapping but staff connected us to another unit which fixed the problem.
Aug 06, 2022
Aug 06, 2022
Very personable staff
Aug 06, 2022
Great doggie park and i got a nice site with nice neighbors! Benbow inn is beautiful too and has great food.
Aug 05, 2022
We fell in love with Benbow KOA the staff the facilities the sites all extremely nice!! We will definitely be back!
Aug 05, 2022
Flies very bad and camp site wasn't very clean. Ols cigarettes butter, nut shells, Wrappers ect.
Aug 05, 2022
We have stayed here many times over the years, about 6 years ago it was excellent! Now it is sad to see it getting run down! The pool water wasn’t clear, although many kids had been playing in it for hours before we got there, the hot tub/spa was almost green! There was a little sign on the jet control that said it was out of order, otherwise there was no barrier saying it wasn’t working!
Aug 04, 2022
People were great, disappointed that splash pad, train were both not running. Location and meeting areas were nice and again staff was great.
Aug 04, 2022
The campgrounds were okay but the people at the campsite across from us had their items all over the place and were loud. They also had several kids at our site when we arrived and placed chalk and dirt in all the chairs. The table and chairs also had bird feces all over them which we asked the office to have someone clean but no one ever showed up to clean the area. We left a day early.
Aug 04, 2022
Aug 03, 2022
Aug 03, 2022
No ice available to buy for four days! Why didn’t management get ice from local store just to help supply campers? It just takes one trip to purchase ice from grocery store.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying. Our local Ice Distributor had a supply issue, and we were unable to get Ice for a few days. Unfortunately this also affected our local Grocery Stores Ice Supply. In our Rural Area we have very limited suppliers and vendors. We appreciate your understanding. Please visit again!
Aug 03, 2022
Aug 03, 2022
Unfortunately this wasn't our favorite stay here, no ice at store for 5 days, no hot tub, no one monitoring the constant people going 30mph through the park with kids playing, a skunk forcing us inside at 9pm every night and their "system" was down on our last morning and no one could problem solve selling us propane so our refrigerator could keep our food cold on our way out. $90 a night.... :(
Aug 03, 2022
Aug 03, 2022
We did an overnight stay to visit Grandson and some friends. We used to live in the area and it was nice to come to Benbow.
Aug 03, 2022
Staff wonderful store had everything we needed

CAMPGROUND RESPONSE / COMMENTS:

Thank you for staying with us! We do our best to keep our Camp Store filled with all the items our guests might need during their visit to the Redwoods!
Aug 01, 2022
Overpriced
Jul 31, 2022
Always a helpful cheerful staff. Clean grounds Love going there!!
Jul 31, 2022
First day the pool was not available & it was very hot. The site we were in was not level. After all that it was a nice stay, once my grandkids could go swimming.
Jul 31, 2022
There were skunks that ran all around the park every night - including under our trailer. The bathrooms were dingy and hot. The pool was incredibly murky; we were there all week and it never got better.The staff was rude at simple requests on several occasions, including closing the store 10 minutes early and refusing to allow purchases before the posted closing time. The RV spots were not level

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting us. Our local Skunk population that lives in the nearby forest along the river can be active in the evening. We will follow up with our Store Team, we do our best to train our team to be Friendly and Accommodating for our guests. We do daily Chemical Checks with our Pool and h
Jul 31, 2022
Skunk problem needs to be taken care of.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for visiting us. Our local Skunk population that lives in the nearby forest along the river can be active in the evening. We encourage our guests to not leave Food Outside at night, they can attract them to your site. We hope you can visit again!
Jul 30, 2022
We had a great time! Would love to stay there again. The staff were all so friendly �
Jul 30, 2022
Assigned to what could have been an exceptional site. Disappointed that kids electric motor bike are allowed, which took away the peacefulness of the location.
Jul 30, 2022
We came for a large family reunion, due to diesel prices had to change from an rv site to a cabin(ended up in a micro mini cabin). I don’t feel the price they(KOA) charges is worth the space. We paid $100+ due to veterans and group discounts. Our cabin needs to have the ceiling cleaned. I’m not sure much of any of this can be blamed on being short staffed or covid.
Jul 30, 2022
Wifi is too weak to reach even the closes sites. Trees need pruning so tall rv with slides fit. Power pods are placed too close to the rear of the site and tree limbs makes parking difficult for longer rigs. Also the last day there was a electric pod fire that took an entire loop out. Other than that it’s ok.
Jul 30, 2022
My stay started off rough when two different sleeper cabins they assigned to me weren't cleaned. The staff corrected that asap. The bed was a little hard, a topper or better mattress would have been great. I had issue with wifi working properly ( I have to use for work) It was quite, senic & the store had everything you could need for a stay, except for ice. Staff was great, very friendly!
Jul 29, 2022
I drive a 38 foot motorhome, the spots are somewhat narrow and short. I know this park was built a long time ago, but if KOA wants to attract the higher end travelers maybe consider a restructuring of the park layout. Overall, I enjoyed my stay. You can't beat the beautiful setting that surrounds the park.
Jul 29, 2022
Staff was super friendly, site was clean, no problem hooking up. The water turned off for awhile unexpectedly before departure. A nice office with gift shop, pinball, old school video games and pool table. The pool was closed for cleaning (was pretty cloudy). Nice stay overall. Golf and golf carts for use, not sure if the fee schedule for those.
Jul 28, 2022
Beautiful campground, friendly staff, great store, but a few disappointments: 1) Pool was closed one day for shocking the water 2) Hot Tub had only cold water 3) Showers were 5/10 stars: barely warm water with ancient shower heads 4) All campground water turned off 1/2 day for repairs. Even so, we managed to enjoy our stay...
Jul 28, 2022
Lovely park. We liked the space we had #410 because it felt spacious and had the shade of a tree. Pretty sure that we would not have had the same experience or enjoyed the too cramped spaces near the office. Initial concern about road noise was unwarranted as it wasn't bad through the night. Much thanks to management for fixing the water issue in good speed.
Jul 27, 2022
Wish we were in a shady spot not #61. We wrote down site numbers to request in the future and will call directly to this KOA rather than online.
Jul 26, 2022
We highly recommend the Benbow KOA ………. easy access from US 101 in the heart of northern California’s redwoods.
Jul 26, 2022
The campgrounds themselves were actually pretty nice. I stayed in a premium cabin. Full bath with shower, A/C, nice patio on the back viewing the creek, plenty of room for family of four and dog. I was told as a guest golf was free to walk and $10 for a cart. They actually charged $15 for the cart and $20 for 9 holes. You can't putt on the "greens" and only holes 1&9 were well maintained.
Jul 26, 2022
Jul 25, 2022
Jul 25, 2022
Ratings would have been much higher until the last morning when both of our kids got extremely sick. Then the cabin next to us (that we didn’t know at all) had the same thing. Plus another family we meet on our last full day their daughter got sick. And 2 of our friends that we meet up there intentionally got sick. All in the night. All vomiting. Location and cabin were awesome.
Jul 25, 2022
It’s just too bad the pool isn’t larger because not much room for adults without kids.
Jul 25, 2022
Very welcoming, comfortable and well laid out. Views of stream and golf course. Far enough away from highway so no traffic noise.
Jul 25, 2022
Jul 25, 2022
Sites small for price. Tight to get into
Jul 22, 2022
Our site was full of stickers , flies and mosquitos. No wifi ! Doggie poo bags empty in park . Leaky fire hydrant area causing mess and standing water , they attempted to fix and then used thousands of gallons of water cleaning only for it to happen again . Rude staff ! Golf carts in disrepair. Skunk problem!
Jul 22, 2022
The park is badly in need of updating. Sites are narrow and hooking up in a medium size trailer was not easy, our sewer was directly below and just outside the frame of the trailer. The grounds were old not maintained. I was disappointed. Benbow KOA was in my must stay list and it was not worth it. Staff in the store were great!
Apr 08, 2024
We stayed at the Benbow KOA for spring break 2024. The staff is super helpful and friendly. Check-in was a breeze. Since it was Easter weekend, the campground staff hosted an egg hunt for the kids with an appearance from the Easter Bunny. It was pretty awesome! We stayed in a FHU “comfort” patio site 52, with relatives staying in Tent Site T1, right across the road from our site. The RV site required minimal leveling and all hookups were well maintained. The site included patio furniture and a fire pit. The patio was nice since the grass was muddy from all the winter rain. The showers and bathrooms appeared clean and maintained. The hot tub was open, but it was too early in the season for the pool and splash pad. The laundry room was large and had newer machines. The gift shop had all the essentials for RVers and guests. There is also 2 arcade games, a Star Wars pinball machine and pool table in the lounge area of the front office. They have a small library of books and board games, dice and dominoes to use. The dog park area is on the smaller side, but there are some great pet walk areas around the resort. There is also a small 9 hole golf course next to the KOA. The WiFi was good and able to stream. The cable was not so good due to limited channels and fuzz (could have been my fault). The historic Benbow Inn across the way was a nice surprise with good food options, a full bar and traditional afternoon tea. It's a short walk on a nice path or you can drive there. We were within a few freeway exits of the Avenue of the Giants and a lot of other famous trees and redwood groves in the area. One exit away, in Garberville, there is a supermarket called Ray's Food Place and an awesome Mexican restaurant called El Cora Restaurant. There are fuel options in Garberville as well. I would definitely recommend Benbow KOA to others.
- MarkH199 on Trip Advisor
Mar 09, 2024
Very well kept
- Alex Stinnett on Google
Feb 29, 2024
We arrived just before 8:00 p.m. with no reservations and we're greeted by Chloe and Juan who attended to our every need. Thank you for hiring the best. They are definitely an asset to your company. We so enjoyed our time there even though it was real short. Thank you again for your hospitality. You were amazing! Thank you again for such a wonderful experience. We would highly recommend your campground to anyone traveling
- Martha H on Trip Advisor