Asheville West KOA

Open All Year

Reserve: 800-562-9015

Info: 828-665-7015

Email

309 Wiggins Road

Candler, NC 28715

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Camper Rating 4 out of 5

Based on 1000 Reviews

Campground Reviews

Jul 29, 2017
Jul 29, 2017
Great !
Jul 27, 2017
it was a nice campground the updates they are making will really help everyone
Jul 27, 2017
Place is clean and staff is very friendly. The only thing I would say negative is the noise from the freeway. But it's not their fault 😎
Jul 27, 2017
Jul 26, 2017
have camped there on our way to or from Kentucky. Always enjoy the cleanliness campground and friendly staff, would like to see more formal sites (with tablesand chairs as in B 15, B16, B17 and B 18.

CAMPGROUND RESPONSE / COMMENTS:

It was great to see you again. We have plans in the very near future to add more sites with full patios and look forward to having those available on one of your future visits. Thank you for encouraging words and your loyalty.
Jul 26, 2017
Jul 26, 2017
Needs work

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent stay. We are in the process of making major improvements to our campground. Thanks you for taking the time to complete the survey and we hope that you will come see the improvements on your next trip through Asheville.
Jul 25, 2017
Accessible to Asheville is a plus, road noise is horrible, site parking is level but picnic table areas are not. When our site was mowed the grass and rocks were toward our motorhome.
Jul 25, 2017
Convenient to I-40; site could have used some gravel and leveling. Overall ok.
Jul 24, 2017
Our children enjoyed the playground, the game area, and all the hiking trails.The staff is helpful and friendly.
Jul 24, 2017
Jul 24, 2017
When we made our reservation we were not informed that our site was way down a steep hill from the showers and the pool, a hill which due to our age and health we could not have climbed except in an emergency. We had no vehicle except our camper which is a mini motor home so in order for us to swim or use the shower we had to pull our camper out of its site and hope there was room to park it.

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that you we were not able to place you near the pool for your stay, however, you did have a bath house three sites up from you, so there was no need to have to unhook and move your van to go to the bath house. We are sorry that was not pointed out to you better when you arrived. We hope that you got to see the things you wanted to while in the area and enjoyed the rest of your stay.
Jul 24, 2017
Crowded , noisy , lots not level, no wifi( I felt segeragated , when I looked at the RV village up on the hill. They had wifi, level concrete pads, near the pool & store.) actual fire pits, not a pile of rocks like my side of the park! This is not KOA standards. I love KOA parks, but not this one!

CAMPGROUND RESPONSE / COMMENTS:

We are sorry that you did not enjoy your stay with us.We pride ourselves on making a great stay for all of our guests. Would like to point out we do not have concrete pads on any of our sites yet, we are planning upgrades to all fire pits (they are all the same in the park) and our wi-fi is out due to a lightning strike (waiting on parts). We are constantly working on improvements on our park.
Jul 24, 2017
NOISY!!!! I40 Bridge Makes some trucks sound Like a Bomb went off

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent stay. Our campground, like many other KOA's, is located close to the highway for easy on and off access. Unfortunately that means we are unable to control the road noise. We appreciate you taking the time to complete the survey.
Jul 23, 2017
Very clean and we'll mantained.
Jul 23, 2017
Nice place. They are trying to make a lot of improvements. Keep up the good work.
Jul 23, 2017
The friendliest, most accommodating people! Marked this one to make sure and come back again!
Jul 23, 2017
A bit noisy on Friday night, but overall, the campground is clean and safe:)
Jul 23, 2017
We enjoyed our stay very much, but found that this is primarily a "stop for a night type campground ". For us, who were there 4 days, it was sort of quiet with not much going on at the campground itself. However, the deluxe cabin we stayed in was VERY nice and the campground was VERY clean! The only thing I could suggest for the cabin is better blinds/window coverage for the bedroom .

CAMPGROUND RESPONSE / COMMENTS:

We are delighted that you enjoyed your recent stay in the deluxe cabin at our campground. Thank you for the recommendation for improvement. Asheville West KOA is very centrally located to Asheville, the Biltmore and the hiking and waterfalls of the Blue Ridge Parkway. Because our campers are frequently gone all day, our campground is quiet during the daytime. Thanks for your business.
Jul 23, 2017
The park and bathroom were maintained well. I asked about a recommendation based on their white board notice "Ask us about waterfalls" and I felt the office staff were not very friendly or helpful. Yes, the site is rather noisy due to the highway, but that was known. Also wi-fi not working in camping section, hit by lightning.Seemed that it occurred sometime and still not fixed.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing our campground for your recent trip to Asheville. We pride ourselves on having a very friendly, knowledgeable and helpful staff so we appreciate knowing that you were not satisfied. We are in the process of making many improvements to the campground including repairing the wifi. We would like the opportunity to show off our waterfall knowledge so we hope to see you again.
Jul 23, 2017
It was marginal. Central facilities are very far from most sites. My site had an unusable fire pit (not terrible given the heat), but no picnic table, as in all the other sites. How is this possible? Owners were nice, place was clean.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent stay. Our campground has two camping areas and each has a bathhouse. All sites are provided with a fire pit and a picnic table. We are very sorry that someone from another site had removed yours and would have gladly replaced it. We are in the process of making many improvements and hope to see you again in the future. Thanks for your time.
Jul 22, 2017
Clean,lots of shade trees, office personnel friendly, Easy to maneuver/towing Very pleased.
Jul 22, 2017
It was great. I had trouble with my cable and the owner came over and fixed it. a great guy.
Jul 22, 2017
dog next to us not on leash pooped all over our camp site did not know this stepped in it got it all over my truck

CAMPGROUND RESPONSE / COMMENTS:

Our campground policy is to request that all campers keep their pets on leashes and that they clean up after them. This is repeated at every camper registration and clean up bags are provided to each camper and are located through out the campground. We are sorry to hear that you were distressed by another camper not following the rules. Thank you for choosing Asheville West for your stay.
Jul 21, 2017
Best showers of any KOA we've stayed at. Lots of shade. Most sites have picnic table level ours was positioned on a slope - should have a retaining wall to level table.
Jul 21, 2017
Small campground but very clean. No frills, and there is a lot of interstate noise, but the KOA is not to blame for that.
Jul 21, 2017
The Asheville KOA was clean and well maintained. It is located in a beautiful area and is a terrific campsite.
Jul 20, 2017
Staff was great and it is a nice facility . The biggest drawback is the highway noise from I-40.
Jul 20, 2017
Everything worked well! Good management!
Jul 19, 2017
Jul 18, 2017
Wonderful friendly staff ! Excellent trails for walking our dog!! Noise from interstate is very noticeable but didn't disturb our sleep or our socializing.
Jul 17, 2017
Had a great time. Wish we had planned a longer stay. Staff was friendly and helpful with our questions. Bathrooms and showers were clean. (Thanks for everything)
Jul 17, 2017
very clean rest rooms friendly staff very helpful spaces a little close
Jul 17, 2017
Jul 17, 2017
I fully understand stand that people can and will have bad campaigns g experiences HOWEVER I have yet to stay at a bad KOA and this particular one was awesom as well. Y s the road noise is there from I 40 but they can't move the road and they tell you in advance. They more than make up for it in courtesy and hospitality. Thanks for a great camping experience
Jul 17, 2017
The sites were dirt and gravel so when it rained all of our outdoor items were covered in mud. The pool closed at 9 so after a long day out and dinner, we weren't able to use it at all during our stay. I would suggest at least a 10 p.m. closing on weekends. The game room was basically puzzles, but they did have a corn hole set that you could use.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for choosing Asheville West for your recent visit. We want to thank you for taking the time to complete your review and for your recommendations. We are in the process of making many improvements to our campground which will improve the sites. In addition to the game room and other games at the pavilion, we have hiking trails that are fun for families and pets.
Jul 17, 2017
No toilet paper!!!!!!

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West for your recent overnight stay. We pride ourselves on having very clean bathrooms which are monitored regularly. Very sorry to hear that your visit wasn't satisfying and appreciate you taking the time to let us know about the problem. We can assure you that this is a rare occurrence.
Jul 16, 2017
Nosey from highway, no activities for kids and bathroom toilet clogged for days.

CAMPGROUND RESPONSE / COMMENTS:

Many KOA's are located near the highway for easy on and off access for our campers. Asheville West is centrally located for all of Asheville including the Biltmore, Farmers Market, local breweries, the Blue Ridge Parkway with many waterfalls and hiking trails. Because our campers are gone all day, our campground is very quiet. However, the pool and trails are waiting for you to return.
Jul 15, 2017
We enjoyed our stay very much!
Jul 15, 2017
Clean, very friendly staff. Pool beautiful. Lots of great shade trees.
Jul 15, 2017
Only big issue I had with my stay was the proximity to the highway...the constant traffic noise while trying to enjoy a cool nights sleep with the windows open.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing Asheville West KOA for your recent stay. It was a pleasure to meet you. Hope you enjoyed all of the Asheville attractions.
Jul 14, 2017
One of the nicest nes we've stayed in. And they are planning more additions to make it even better. One I mentioned is a dog play yard so they could run and play after being closed up in the truck or on a leash - it's happening. Clean and neat! We will be back next year!
Jul 14, 2017
Nice campground. Staff was extremely helpful and went out of their way to help me. Would definitely stay here again. Wonderful people
Jul 13, 2017
The I-40 interstate and the odor from the paper mill make this a no go for us. Nothing that is the fault of the owner, everyone was very nice.

CAMPGROUND RESPONSE / COMMENTS:

As you know, many KOA's are located close to the highway for easy on and off access for our campers. Thank you for choosing to stay with us in your recent visit. We appreciate your business.
Jul 13, 2017
Site was very tight for the 40ft + towed car we described we wd need. Also difficult navigation within the park when they advertise "big rig" friendly. We won't return.

CAMPGROUND RESPONSE / COMMENTS:

We are very sorry that it was difficult for you in your recent stay with us. We are in the process of making many improvements to our campground that include creating more "big rig" friendly pull through sites. We hope you will come back to stay with us when we have completed our improvements. Thank you for taking the time to complete the review and for your recent visit to our campground.
Jul 13, 2017
Jul 13, 2017
Overall a great place to camp. The one drawback is the noise from the highway.

CAMPGROUND RESPONSE / COMMENTS:

It was a pleasure to meet you! Thanks for choosing our campground for your visit and we hope to see you again.
Jul 12, 2017
Our particular sight was small with no grass. When it rained, we were in nothing but mud. It needed more gravel. Plus we were on the side of a hill. The staff was very efficient and friendly.

CAMPGROUND RESPONSE / COMMENTS:

Thank you for choosing us for your week's stay in the Asheville area. It is always nice to hear that our staff was efficient and friendly. Thank you for taking the time to let us know. We are in the process of making many upgrades to our campground and appreciate your input. We look forward to your visit next time through our area. We enjoy having friendly campers.
Jul 12, 2017
been here many times and will continue to stay there when in the area. GREAT PLACE111!!!!!!

CAMPGROUND RESPONSE / COMMENTS:

It is always our pleasure to see you when you come back. Thanks for being a part of our KOA family.
 

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