Alamogordo / White Sands KOA

Open All Year

Reserve: 800-562-3452

Info: 575-437-3003

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412 24th Street

Alamogordo, NM 88310

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Camper Rating 4.5 out of 5

Based on 784 Reviews

Tent Reviews

Sep 21, 2016
Alamogordo's KOA was very accommodating, and Sandy, the front desk woman was very nice! They also offer free coffee and hot water in the AM, which other KOA's have not had that option. I used a tent site, and overall it was great!
Sep 20, 2016
Aug 15, 2016
We only stayed here overnight but it was a nice place to camp out and watch the stars. The showers, laundry, and bathrooms were really nice and super clean. It was really more than what we expected.
Aug 11, 2016
It was great!! Will definitely be back again.
Jul 31, 2016
Jul 30, 2016
Clean, very friendly, very nice setting, the only thing we could even think of that was negative was squeaky hinges on our cabin door.

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your kinds words and candid feedback! Keeping the cabin doors quiet is a forever battle. They have old-school wooden hinges and are hard to keep lubricated. Safe travels!
Jul 21, 2016
KOA failed. I placed in the comments that I would be arriving late. Other KOAs have left in a bin outside the office a packet where I could find my site. I was not even able to stay the night. No campsite found. My family and I had to leave to find a place to stay for the night.KOA has NOT confirmed if they will refund my one night and make it right.

CAMPGROUND RESPONSE / COMMENTS:

We did leave an after-hours welcome envelope and it was gone in the morning, so someone stayed in that site. This guest still has not contacted us directly to ask for the refund. How can we take action unless we're informed of the issue promptly? Our cell phone numbers are on the front door...
Jul 20, 2016
Friendly staff, clean facilities, very reasonably priced. We enjoyed our stay at your facility.
Jul 18, 2016
AMAZING! Everyone who works here is incredibly nice. The facilities are extremely clean and up to date. I felt at home here and the layout of the camp is very easy to navigate, even at night. There is free coffee in the morning (which is very good coffee) and a filtered water faucet for refilling your water bottle to stay hydrated in that desert heat. We had an amazing stay!
Jul 03, 2016
They were very friendly and very very clean. We were very impressed!
Jun 26, 2016
Very friendly and helpful. The facilities were clean and amenities were as advertised. My family enjoyed our first stop on our summer adventure!
Jun 20, 2016
Was overall somewhat satisfied. Very friendly and helpful staff. KOA @ ALamogordo is right next to a rail track, so it was very noicy at night and we didn't get a "camping" experience.

CAMPGROUND RESPONSE / COMMENTS:

To clarify - we are not "right next to" the railroad track. There is a train that runs through town about 1/4 mile away on the other side of the highway, and you can definitely hear it, but it doesn't border the campground.
Jun 09, 2016
Being in contact with the front desk was so beneficial.
Jun 06, 2016
The grounds were impeccable! Everyone was so friendly and helpful, management was amazing! We will return and recommend to everyone!
May 31, 2016
May 31, 2016
May 24, 2016
It is difficult to limit our praise to 400 characters! So friendly, so clean and bright. Great Customer Service! Thank You for a wonderful stay.
May 02, 2016
Owners are a great plus. Tent sites are decent. Traffic and trains are very close.
Apr 21, 2016
Sandy was so helpul and friendly.
Apr 20, 2016
It was SO nice to have updated bathrooms!!
Apr 10, 2016
Clean, hospitable, convenient. We did have an issue with somebody trying to enter our vehicle twice as we slept. Not the fault of KOA but disconcerting.
Apr 09, 2016
I loved the tent sites. I'm a light sleepers so the trains didn't help but overall my family and I had a great stay.
Mar 28, 2016
Sandy was very nice. She called to let us know that our tent was being blown off to one side which give us time to come back and fix it before more damage could be done to it.
Mar 26, 2016
Very personal, thanks to the managers, well kept.
Mar 22, 2016
The place is perfect to get to White Sands, really family friendly and the staff are always helpful.
Mar 22, 2016
Having never stayed at any KOA campground before, I was quite surprised at the amenities offered. A great bonus were the sleds we could check out for use at White Sands, as that saved us the cost of buying sleds (~$30) at the park. This KOA had everything we needed and more for our weekend trip!
Mar 20, 2016
Mar 20, 2016
First off the KOA is in the middle of town.The staff was nice and helpful. The campgrounds were under remodel so would've love to stay after it was complete. We stayed in a tent which the site had elec/water. The campground itself needed more lighting. Overall I would stay again. I hope the remodel goes well

CAMPGROUND RESPONSE / COMMENTS:

Thanks for your feedback! Lighting is a personal thing and there is no solution that satisfies everyone. Some like it dark, while others like it bright. Our plan is to install "dark sky compliant" fixtures that focus light on the ground, not the sky. Hopefully that will meet most folks needs.
Mar 20, 2016
The stay was nice. we had a tent site and were a little surprised to have to share a fire ring with neighbors. You each get a table but good luck keeping it for yourself if it's close to the ring. The bathrooms were clean and the staff was very nice! The biggest issues were with the spring break crowd. Personal note: don't vacay during spring break!

CAMPGROUND RESPONSE / COMMENTS:

We apologize for the campsite encroachment issues. We had some college kids show up after hours who disregarded the "no vacancy" sign and set up camp anyway. We're noodling ideas to add natural barriers and better delineation around each tent site to prevent this from happening.
Mar 19, 2016
Excellent staff and clean facilities!
Mar 18, 2016
Very friendly staff. Super clean shower and bathrooms. We tent camped one night traveling from Santa Fe to Carlsbad.
Mar 07, 2016
Came in late an every thing was set out for me and that was appreciated
Nov 30, 2015
Staff are super friendly. Sled loan was great.

CAMPGROUND RESPONSE / COMMENTS:

We're glad you enjoyed your stay! Sledding down the dunes at White Sands is great fun (not to mention a good workout walking back up the dunes). We are happy to loan disk sleds to any of our guests so they can enjoy the Sands!
Nov 09, 2015
The staff was very kind and we really enjoyed the recreation room: ping pong, baby foot, movie... everything was great
Oct 18, 2015
Very friendly staff!
Oct 11, 2015
Everything was clean and well kept, electrical outlets at tent sites are extremely helpful. Downside is that trains roll through all night, the neighborhood next door is noisy,and the base flies maneuvers early. This isn't the campgrounds fault, just be aware. We would have still stayed here knowing what we know now.
Oct 11, 2015
Friendly people, convenient location. Only drawback are the trains that are quite loud.
Oct 11, 2015
Our experience was awesome. The owners were awesome and were very helpful on what to do while we were in Alamogordo. The campground was very clean and the tent sites where we stayed were perfect. They have filtered water onsite free, fire pits in the tent sites, and the shop has a great selection. We are planning to go back again and will stay there again. We left very happy campers!
Oct 06, 2015
People were great and very helpful. Bathrooms under construction but will probably be very nice when finished.
Oct 05, 2015
This was my first KOA stay and I am so glad I decided to stay here the night before and the night after a 2 day back country backpacking trip to white sands. Even though it's within the city, it wasn't very noisy and was clean and convenient - everything I needed. Kelly & Sandy are helpful and do a great job and I'll happily stay here again.
Sep 03, 2015
Friendly hosts, clean well maintained facility, nice grassy areas for the tenth
Aug 31, 2015
One of the best KOA's I have stayed at! The staff were wonderful and very helpful. I hope to stay again sometime!!
Aug 19, 2015
Absolutely wonderful staff, lots of amazing little touches of luxury as far as amenities go, like a lovely sitting area in the office with coffee and microwave, 24 hour laundry, free toboggans to use on White Sands, etc.Bathrooms and showers decent, but liked all the auto lights that come on everywhere you go. The landscape is quite barren and doesn't have much shade, but that's all of Alamogordo
Aug 07, 2015
Location you cannot change. Actually in the northern part of Alamogordo and the trains go thru all NIGHT long. Wish this camp were in the mountains where it is cool!

CAMPGROUND RESPONSE / COMMENTS:

None of our marketing materials say we're in the mountains and we clearly were not in the mountains when you checked in, yet you rated low because we're not in the mountains. Please forgive my sarcasm, but your logic confuses me. The train is a 1/4 mile away across the highway, but can be heard.
Aug 05, 2015
Great tentsites. Clean bathroom and restrooms. Very friendly receptionist
Jul 23, 2015
Great campground with clean facilities. I was a bit set back to pay $22 for a tent stand for the night. I'm use to paying $10 or less for the same facilities anywhere else. Other than the price for a single person tent site, it was very enjoyable.
Jul 19, 2015
It was a really nice stay at the KOA Campground in Alamogordo. The staff was more than friendly. The showers and bathrooms are very clean. Also the laundry was fantastic. The best was the free coffee in the morning. For sure I will book once more this campground when I stay near Alamogordo.
Jul 13, 2015
My son, puppies and I had an excellent time!!
Jul 01, 2015
Jul 01, 2015
I stayed in a tent and it was great. Showers were clean and warm, and the camp staff were helpful at every turn. Five stars!
 

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